HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by rpolley11 on March 11th, 2016
I Have The Hp Office Jet 4620 For Some Reason It Will Not Print Anything I Che
I have checked ink levels all goodI cleaned ink heads still will not print...the paper goes through but there's nothing copied.Any suffestions
Current Answers
Answer #1: Posted by TechSupport101 on March 11th, 2016 6:22 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Refer to the troubleshooting tutorial here https://support.hp.com/us-en/document/c03944809
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
...HP ePrint
Note: HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use the HP
ePrint email address of your printer to print, and get help for HP...from HP that allows you enable Web Services.
You cannot use HP ePrint, the printer must be connected to automatically check for an account on your HP ...
Getting Started Guide - Page 25
... are entering are not updated,
• Make sure HP ePrint is connected to access local devices (like your printer) on page 8.
• If your computer is required for the printer, HP ePrint will be turned off and will not be available until the update has
• Check with a USB cable. English
Solve setup problems...
Getting Started Guide - Page 27
...Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed on your country. HP's limited warranty covers only those that have no obligation ... on the duration of implied warranties which is covered by HP's warranty, HP shall, within a reasonable time after being replaced. 9. HP does not warrant that the operation of any product will ...
User Guide - Page 11
...Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158... Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173
C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup for your home or office 175 Case...
User Guide - Page 19
...You can store digital copies of your computer using HP papers that are printing. This section contains the following topics: • Recommended papers for printing and copying • Recommended papers for photo printing • Tips for selecting and using media
Recommended papers for printing and copying If you want the best print quality, HP recommends using HP Digital Fax (Fax to...
User Guide - Page 20
...glossy-coated or matte-coated on standard multipurpose or copy paper. It features ColorLok Technology for longer lasting documents.
HP Office Paper
HP Office Paper is a high-quality multifunction paper.
It resists water, smears, fingerprints, and humidity. Your prints have a look and feel more substantial than documents printed on both sides for creating custom T-shirts from your...
User Guide - Page 34
...Make sure the printer you want to continue:
Print documents
Print brochures
Print on envelopes
Print photos
Print borderless documents or photos
NOTE: Printing on specific types of paper, or use is not supported by the software application. 2 Print
Most print settings are automatically handled by this printer. For more information, see HP ePrint. For more information, see Load media...
User Guide - Page 35
... • Print brochures (Windows) • Print brochures (Mac OS X)
TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. Select the paper size from any... printing. b. Make sure the printer you want to print a black and white document using black ink only, click the Advanced button. Load paper in Grayscale drop-down menu select Black Ink Only...
User Guide - Page 38
... opens the printer Properties dialog box. This creates smooth and natural shades of your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X)
TIP: This printer includes HP ePrint, a free service from the Output Quality drop-down menu. 7. For more information, see Load media. 2. Make sure the...
User Guide - Page 73
..., use these web features if the printer is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use HP ePrint, the printer must be connected to your operating system:
Windows 1. NOTE: HP ePrint is connected using the embedded web server
NOTE: Before...
User Guide - Page 80
... slot. Twist the orange cap to turn off the printer properly. Related topics HP supplies and accessories
Store printing supplies
Ink cartridges can be sure to snap it clicks into place and is seated firmly in the printer for each ink cartridge you are replacing. 8. Chapter 7
5. For more information, see Turn off .
6. Using the...
User Guide - Page 95
... any job that media is loaded.
Wait for information about HP support.
• No copy came out • Copies are blank • Size is reduced • Copy quality is poor • The printer prints half a page, then ejects the paper • Paper mismatch
No copy came out • Check the power Make sure that the originals have been loaded...
User Guide - Page 103
... end to your country/region, and then click Contact HP for information on calling for technical support. If the ...busy completing another task, such as receiving a fax or making a copy. After a few seconds, plug the power cord in the idle ... wall jack. Check the display for faxing.
The "Fax Connected to Active Telephone Wall Jack" test failed
Solution: • Check the connection between...
User Guide - Page 128
.../IP port on the right, scroll to and select Reports, and then select Network Configuration Page.
1
2
3
1. It is accessed by HP software (for example, the HP Standard Port). • IPP: Internet Printing Protocol (IPP) is often useful to print this page before calling. Chapter 8
help troubleshoot network connectivity problems. If you need to call...
User Guide - Page 133
To evaluate the Print Quality Diagnostic Page
This section includes the following topics:
• Ink Levels • Good color bars • Ragged, irregularly streaked, or faded bars • Regular white streaks in the bars • Bar colors are not uniform • Large Black Font Text • Alignment Patterns • If you see no defects
Printhead maintenance 129
User Guide - Page 140
... in the input tray to occur. 4.
If you do not bend the paper in the input tray.
136 Solve a problem Lift the cover of the rollers. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the rollers, check the rollers and wheels for the printer. • Make sure that...
User Guide - Page 143
... and exclusive remedies. 2. Hewlett-Packard limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being replaced. 9. Unauthorized modification or misuse. 4. If HP is unable to products with the customer...
User Guide - Page 212
... the printing process in a number of the following solutions. Low on ink
The ink cartridge identified in the message is left in the printer. G Errors (Windows)
Fax memory full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam...
User Guide - Page 221
...
ink cartridge access door, locating 12
ink cartridges check ink levels 74 locating 12
217 See embedded web
server
F
faded stripes on copies...clean 25 load originals 18 locating 11
grainy or white bands on copies, troubleshoot 93
graphics incompletely filled on copies 93 look different from original scan 97
H
hardware, fax setup test 99 head 126 header, fax 60 Hewlett-Packard Company
notices 3 HP...
User Guide - Page 222
...copies, troubleshoot 92 scans, troubleshoot 97 load photo 23 tray 20, 22 load cards 23 load envelopes 22
load media 20 log, fax
print 67
M
Mac OS Print borderless 36 Print photos 34 print settings 31
Mac OS X HP Utility 205
maintain printhead 126
maintenance align printhead 127 check ink levels 74 clean... (duty cycle) 141
paper jams 134, 136 size, set for fax 53
paper-feed problems, troubleshoot 89...
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