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HP Officejet 4620 Support Question

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Question posted by verkorne on September 25th, 2013

Why Won't My Hp Officejet 4622 Printer Wirelessly

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Answer #1: Posted by BusterDoogen on September 25th, 2013 2:10 AM

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BusterDoogen

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I suggest that you do a complete uninstall of the software and download and install a driver from hp.com. To do this, you can click on your Start Button, click on All Programs, scroll down to the HP folder, open it, open your printer and then select Uninstall. Select Uninstall All Programs / Devices Associated with the Printer if the option comes up.

Click Here for the driver download for your printer.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 6

... when connecting to the Internet, enter these web features if the printer is a free service from HP that allows you to print to your HP ePrint-enabled printer anywhere you enable Web Services. English Use the printer HP ePrint Note: HP ePrint is only supported by HP Officejet 4620 e-All-in the messages. Just send your documents and photos to...

Getting Started Guide - Page 18

... your network administrator or the person who set up wireless communication, make sure the printer hardware is my wireless network name and password? What is set up wireless communication, run the installation 2. While you will be prompted to HP Officejet 4620 e-All-in the messages. English Set up wireless (802.11) communication Complete the following steps in all...

Getting Started Guide - Page 23

... number, insert a pause following steps for your printer name, and then click Printer Setup & Software. 2. After you need to your wireless network, complete the following the access number. English Solve setup problems The printer cannot send faxes but can receive faxes • The printer might need to HP Officejet 4620 e-All-in the order listed. You might be...

Getting Started Guide - Page 26

...a. Press the (Wireless) button on the right, scroll to and select View Wireless Summary. 2. Obtain the IP address or hostname for the printer. Using the buttons on the printer control panel. Click ... view status information, change settings, and manage it so that you can return to HP Officejet 4620 e-All-in the Bookmarks bar section, select Include Bonjour, and then close the window...

User Guide - Page 9

... sure the wireless version of the printer is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in...

User Guide - Page 10

Printer specifications...141 ......146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP website specifications 147 Environmental specifications 148 Electrical ...to users in Canada 156 Notice to users of peripheral devices for wireless products 155 Exposure to radio frequency radiation 156 Notice to users in Brazil 156 ...

User Guide - Page 12

... (HP Officejet 4620 e-All-in-One series) Set up the printer for wireless communication 198 Before you begin...198 Set up the printer on your wireless network 199 Set up the printer using the HP printer software (Recommended 199 Set up the printer using WiFi Protected Setup (WPS 199 To connect the printer using the Push Button Method 199 To connect the printer...

User Guide - Page 17

...HP ePrint. Use the printer control panel 13 HP ePrint button: Opens the HP ePrint menu. Use the printer control panel This section contains the following topics: • Overview of buttons and lights • Change printer...Menu. Wireless button: Press this button opens the Setup menu for generating reports and other screen. This button is only available on the HP Officejet 4620 e-All-...

User Guide - Page 73

... photos to the email address assigned to an active network providing Internet access. NOTE: HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for an account on your computer...

User Guide - Page 82

... • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) • Configure your problem...

User Guide - Page 115

... not activated or the computer is configured to receive faxes. NOTE: You cannot use these web features if the printer is connected using HP ePrint and HP websites 111 For more information, see Solve wireless problems (HP Officejet 4620 e-All-in -One series) If you are configured for setup, both computers should be switched off . Solve problems...

User Guide - Page 116

...'s email address is connected to use HP ePrint. Solve wireless problems (HP Officejet 4620 e-All-in either the printer's control panel. Chapter 8 • If you are using HP ePrint, check the following : • Make sure the computer that meet the HP ePrint requirements. For more information, see HP website specifications. • If your wireless network. TIP: For additional help setting...

User Guide - Page 117

...; After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in the order presented. If you still are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. Run the Wireless Test Report For wireless networking issues, run the Wireless Test Report. Advanced wireless troubleshooting If you have been...

User Guide - Page 119

... if you can access the EWS After you can access the EWS, try using the printer (for wireless communication. For more information, see Embedded web server (HP Officejet 4620 e-All-inOne series). If you can access the EWS, try using the printer over the network (such as to print) to a network. Step 3: Check to see if...

User Guide - Page 121

... a Virtual Private Network (VPN) A Virtual Private Network (VPN) is a computer network that is connected wirelessly: a. For more information, contact your printer name, and then click Printer Setup & Software. 2. Solve wireless problems (HP Officejet 4620 e-All-in the Printers or Printers and Faxes folder is connected wirelessly, and select Set as the Port description, next to the VPN.

User Guide - Page 123

...cannot use the EWS, the printer must be connected to a network using a wireless connection. Check the computer Make sure the computer that involve managing the printer. For more information, see ...server if the printer is connected to a network. Solve printer management problems (HP Officejet 4620 e-All-in-One series) 119 You cannot use the embedded web server, the printer must be ...

User Guide - Page 124

....123.123.123, type the following topics do not help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in-One series) Hardware installation suggestions Check the printer • Make sure that all packing tape and material have been removed from Network...

User Guide - Page 126

... also contains a log of recent events. 122 Solve a problem For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series). • If you troubleshoot problems with the printer. Press the (Wireless) button, and then, using a computer running Windows, make sure it matches the IP address listed on the right, scroll...

User Guide - Page 127

... get more information about how to set up a Fax Text and how to run a Wireless Test Report. Using the buttons on the right, scroll to Understand the network configuration page (HP Officejet 4620 e-All-in-One series) 123 To print the Printer Status Report From the Home screen, press the (Setup) button. When you can...

User Guide - Page 145

... Physical specifications Printer size (width x height x depth) 450 x 205 x 355 mm (17.7 x 8.1 x 14.0 inches) Printer weight (including printing supplies) 6.2 kg (13.7 lb) Product features and capacities Feature Connectivity Ink cartridges Supply yields Printer languages Font support Duty cycle Capacity • USB 2.0 high speed • Wireless 802.11b/g/n 1(HP Officejet 4620 e-All-in...