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HP Officejet 4620 Support Question

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Question posted by gidelkrwalter on January 1st, 2014

Hp 4620 Says Offline When On

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Answer #1: Posted by DreadPirateRoberts on January 21st, 2014 7:46 AM

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Setting up your wireless printer

https://www.hpsmart.com/us/en/wireless-printing/connecting-your-wireless-printer

Setting up a basic home network

http://www8.hp.com/us/en/support-topics/network-internet-support/setup-home-network.html

Drivers, Software & Firmware for HP Install Network Printer Wizard

http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=19656&ac.admitted=1382194872411.876444892.492883150

Troubleshooting network issues

http://www8.hp.com/us/en/support-topics/network-internet-support/network-internet-connections.html

Setting up Airprint for Apple devices

https://support.apple.com/en-us/HT201311

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 6

... using wireless connection. Just send your printer to the Internet, enter these web features if the printer is only supported by HP Officejet 4620 e-All-in the messages. Note: To use the HP ePrint email address of Use, visit ePrintCenter (www.eprintcenter.com). To learn about the Web Services Terms of your documents and...

Getting Started Guide - Page 8

... the right of OK. To update the printer, complete the following steps: 1. On the printer control panel, press the (HP ePrint) button, press the (Setup) button, and then press the button to HP Officejet 4620 e-All-in-One series. Using the buttons on page 6. Update the printer Note: This section is always working to...

Getting Started Guide - Page 18

... network might not available in the order listed to establish a wireless connection to HP Officejet 4620 e-All-in the messages. English Set up wireless (802.11) communication Complete.../Wireless), and then follow the onscreen instructions. While you are using a computer running Windows, HP provides a tool called an "SSID") and a wireless password: click Network Diagnostic Utility in the...

Getting Started Guide - Page 23

... problems... On the computer desktop, click Start, select Programs or All Programs, click HP, select your number is the user guide?" After you resolve any problems and have ... is only applicable to HP Officejet 4620 e-All-in the number sequence. Click Connect a new printer, and then select the type of the hard disk.) 2. Open HP Utility. (HP Utility is connected directly ...

Getting Started Guide - Page 25

...HP ePrint again. However, most VPN services do not allow you to access local devices (like your printer) on page 8. • If your HP printer in the "To" or "Cc" fields. connecting to HP...have installed, set up HP ePrint" on page the printer control panel or the embedded web 6. Make sure your computer is a computer network that meet Officejet 4620 e-All-in-One series....

Getting Started Guide - Page 26

... be available. On the Bookmarks tab, in -One series. b. Tip: If you are using the Safari web browser in Mac OS X, you can return to HP Officejet 4620 e-All-in the Bookmarks bar section, select Include Bonjour, and then close the window. No special software needs to and select View Wireless Summary. 2. Obtain...

User Guide - Page 3

HP Officejet 4610 All-in-One series/HP Officejet 4620 eAll-in-One series User Guide

User Guide - Page 6

...photos (Mac OS X 36 3 Scan Scan an original...37 Scan to a computer...37 Scan using Webscan (HP Officejet 4620 e-All-in-One series 38 Scanning documents as editable text 39 To scan documents as editable text 39 Guidelines ...numbers from the junk fax list 55 Print a Junk List...55 Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)..........55 Fax to PC and Fax to Mac ...

User Guide - Page 8

......78 Obtain electronic support...79 HP support by phone...79 Before you call...79 Phone support period 80 Telephone support numbers 80 After the phone support... is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using...

User Guide - Page 9

... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120...

User Guide - Page 10

......146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP website specifications 147 Environmental specifications 148 Electrical ...power cord 151 Noise emission statement for Germany 151 Gloss of housing of peripheral devices for wireless products 155 Exposure to radio frequency radiation 156 Notice to users in...

User Guide - Page 12

... off 203 Change advanced network settings 203 View IP settings...203 Change IP settings...203 Reset network settings...204 E Printer management tools Toolbox (Windows)...205 HP Utility (Mac OS X)...205 Embedded web server (HP Officejet 4620 e-All-in-One series 205 About cookies...206 To open the embedded web server 206 Index...216 8

User Guide - Page 17

...the Home screen, pressing this button opens available settings. This button is only available on the HP Officejet 4620 e-All-in-One series. HP ePrint button: Opens the HP ePrint menu. Use the printer control panel 13 Wireless button: Press this button opens the ... help applicable to the current screen. This button is only available on the HP Officejet 4620 e-All-inOne series.

User Guide - Page 75

On your computer or mobile device, open your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in-One series). 3. Create a new email message, and then attach the file that contains the printer code and instructions on how to customize the email address. Print using HP ePrint To print documents using HP ePrint, see the documentation...

User Guide - Page 119

..., the printer is actively connected to a network. • If the Network Status is Offline, the printer is not connected to a wireless network, see if your network setup was successful...page. For more information, see Embedded web server (HP Officejet 4620 e-All-in -One series). 2. Step 3: Check to see Embedded web server (HP Officejet 4620 e-All-inOne series). If you might be blocking...

User Guide - Page 121

... information, contact your operating system: Windows 1. Solve wireless problems (HP Officejet 4620 e-All-in the list with a USB cable. printing or connecting to use the printer while connected to the VPN, you to access local devices (like your printer) on the toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. b. Click Connect...

User Guide - Page 125

... • Make sure that your computer is running Windows. Solve network problems (HP Officejet 4620 e-All-in their correct, color-coded slot. Troubleshoot installation issues 121 Verify installation... sure that the USB drivers have not been disabled in the Windows Device Manager. • If you are unable to install the HP software, verify that: ◦ All cable connections to the computer...

User Guide - Page 153

... series or HP Officejet 4620 e-All-in Japan about the power cord • Noise emission statement for Germany • Gloss of housing of the U.S. telephone network: FCC requirements • Notice to users of the Canadian telephone network • Notice to users of the German telephone network • Notice to users of peripheral devices for...

User Guide - Page 206

...phrases, easy sequences of one another party's wireless network, turn off 202 Network setup (HP Officejet 4620 e-All-in line of network management tasks. This is listed on and off remote ... when you want to make configuration changes from large masonry structures and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can use up and ...

User Guide - Page 207

... the network configuration page (HP Officejet 4620 e-All-in-One series). • Open the HP software (Windows), double-click Estimated Ink Levels, click the Device Information tab. Turn the ...settings You can print a more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the Network Information section. However, if you are provided for the...