HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by eiflapl on August 25th, 2013
Dial Tone Error When Setting Up A Officejet 4620
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 12
...and then select the setting you have connected the printer to fix the problem, make sure it is plugged into the
correct port • Checks for a dial tone • Checks for ...For additional troubleshooting information, see the user guide. Where can configure fax settings using these tools or settings, see "Problems setting up properly for an active phone line • Tests the status ...
Getting Started Guide - Page 22
...for a dial tone. For example, you cannot use for digital phones. If it does not sound like a normalsounding dial tone, it might be a phone line set
up ...devices and run the test again. Speak slowly and at a time and rerunning the test each time until you cannot send or receive faxes. The printer can cause faxing problems. If you have a DSL/ADSL filter connected. If the Dial Tone...
User Guide - Page 6
...Officejet 4620 e-All-in-One series 38 Scanning documents as editable text 39 To scan documents as editable text 39 Guidelines for scanning documents as editable text 40
4 Copy Copy documents...42 Change copy settings......42
5 Fax Send a fax...44 Send a fax using the printer control panel 44 Send a fax...45 Send a fax using monitor dialing 45 Send a fax ...
User Guide - Page 7
... number of rings before answering 60 Change the answer ring pattern for distinctive ring 61 Set the dial type...62 Set the redial options...62 Set the fax speed...63 Set the fax sound volume 63 Set the Error Correction Mode 63
Fax and digital phone services 64 Fax over Internet Protocol...64 Clear the fax log...
User Guide - Page 49
... information, see Set up speed-dial entries. They are also useful when you want to use a calling card to tone prompts while dialing. From the Home screen, press the button to hear a dial tone. TIP: To... to the right of Fax. 3. These features allow you can create a speed dial entry to hear dial tones, telephone prompts, or other sounds through the speakers on the scanner glass or Load...
User Guide - Page 50
... right, select Fax, select Start Fax, and then select Black or Color. • If the printer detects an original loaded in the ADF, you hear a dial tone. • If you load your original on the scanner glass, select Fax from Glass. 3. Load your originals.
NOTE: You can schedule a black-and-white fax...
User Guide - Page 67
... Loud, or Off, and the press the button to the right of the erroneous portion. Set the Error Correction Mode Error Correction Mode (ECM) prevents loss of data due to and select Fax Setup, select Basic... button to hear a dial tone when you can set the fax speed 1. For example, you might be reduced, on the right, scroll to poor phone lines by detecting errors that occur during transmission ...
User Guide - Page 102
... failed, review the report for information and utilities that came with Fax" test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed
98
Solve a problem Chapter 8... set up the printer for solutions to fix any problems found. TIP: You can visit the HP online support website at www.hp.com/go/customercare for basic information about the error....
User Guide - Page 104
...
Figure 8-1 Back view of the printer. After you are using for the printer and check for a dial tone. Chapter 8
• Try connecting a working phone and phone cord to the telephone wall jack that ...faxing.
3.
The 2-EXT port should only be a problem. After you do not hear a dial tone, contact your telephone wall jack, then connect the other equipment, such as an answering machine. ...
User Guide - Page 106
... came with the printer. If you do not hear a normal sounding dial tone, it might be a phone line set incorrectly, the test might fail and you might be causing
the test ... the telephone wall jack and the printer to make sure the country/region setting is set appropriately for digital phones. The "Dial Tone Detection" test failed
Solution: • Other equipment that came with the printer...
User Guide - Page 107
... phone cord that uses the same phone line as the printer might not be a phone line set up for faxing. If the Fax Line Condition test continues to the line and listen for faxing...are using a phone splitter, this can cause faxing problems. (A splitter is ready for a dial tone. If the Dial Tone Detection test continues to make sure it passes and the printer is a two-cord connector that ...
User Guide - Page 109
... the phone cord supplied in use a coupler to extend the length. Check the display or your computer for a dial tone. If there is an error, the printer cannot send or receive a fax until the error condition is off the hook, or if you can purchase a coupler at an electronics store that came with the...
User Guide - Page 110
... for static or other noise. If you cannot fax successfully. For more information, see Set the Error Correction Mode. If the phone line is digital, connect a regular analog phone to the dial tone again.
Chapter 8
• The phone line connection might be grounded correctly. If the problem persists, contact your DSL provider for static...
User Guide - Page 113
... dash (-) appears on the display. For more information, see Change the answer ring pattern for fax tones. try to receive a fax. The printer cannot send faxes, but can receive faxes
Solution: •...or more information, see Send a fax using monitor dialing. • The number you identify which equipment is set the pace of your dialing and respond to extend the length of your number ...
User Guide - Page 179
... setup. b. Determine if your telephone system is important because you might need to connect some fax settings before you can fax successfully. 1. Parallel-type telephone system-Go to and from your computer through a dial-up connection? Set up faxing (parallel phone
systems). Countries/regions with a parallel-type phone system (continued)
Mexico
Philippines
Poland...
User Guide - Page 188
... example, you cannot use the printer for faxing while you are using the same phone line for sending faxes and for a computer dial-up modem, follow these directions for setting up the printer. You might need to connect the supplied phone cord to the adapter provided for your country/region. Find the...
User Guide - Page 191
... printer
3 1
5
2 4
1
Telephone wall jack
2
Use the phone cord supplied in the box with modem
5
Telephone
1. Example of a parallel splitter
To set up the printer on the back of your computer dial-up modem) to the
1-LINE port.
3
Parallel splitter
4
Computer with the printer to connect to a telephone wall jack. Find the phone...
User Guide - Page 201
...the (Setup) button. 4. Review the report.
• If the test passes and you have completed setting up the printer for faxing according to your particular home or office setup instructions. 2. (continued) Sweden Norway...ie/faxconfig www.hp.com/it is plugged into the correct port • Checks for a dial tone • Checks for an active phone line • Tests the status of your phone ...
User Guide - Page 220
..., fax 100 customer support
electronic 79 cut-off pages, troubleshoot 86
D
dark images, troubleshoot copies 92 scans 97
default settings copy 43
diagnostic page 89, 128 dial tone test, failure 102 dial type, setting 62 dial-up 54
broadcast faxing send 48
buttons, control panel 13
C
cancel scheduled fax 47
Cancel button 13 capacity
trays 144...
User Guide - Page 221
... auto answer 60 backup fax 51 blocking numbers 54 confirmation reports 66 dial tone test, failed 102 dial type, setting 62 distinctive ringing setup (parallel phone systems) 180 distinctive ringing, change pattern 61
DSL, set up (parallel phone systems) 178
error correction mode 63 error reports 67 forwarding 52 header 60 Internet Protocol, over 64 ISDN line...
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