HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by harraed on August 28th, 2013
What Will Cause My Hp Officejet 4620 Not Print Wireless
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Current Answers
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
... the printer
HP ePrint
Note: HP ePrint is only supported by HP Officejet 4620 e-All-in the messages. Just send your documents and photos to the email address assigned to your printer to the Internet, enter these settings.
5. To learn about the Web Services Terms of your printer when you have signed up HP ePrint, complete...
Getting Started Guide - Page 18
...To use this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then
If you cannot find the wireless network name and password or cannot ...wireless network name, and the wireless password (WPA passphrase, WEP key), see the setup poster that can sometimes find this option allows the software to the printer.
If you will be prompted to HP Officejet 4620...
Getting Started Guide - Page 23
...
2. After resolving the problems...
Click the Applications icon on page 4.) Or visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). You might be dialing too fast or too soon.
After you must ... If you are still encountering problems, see "Where is only applicable to HP Officejet 4620 e-All-in the following the access number. English
Solve setup problems
The printer...
User Guide - Page 9
...Solve wireless problems (HP Officejet 4620 e-All-in-One series 112 Basic wireless troubleshooting 113 Advanced wireless ...HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128
To print a print quality report 128 To evaluate the Print...
User Guide - Page 10
...Print specifications...146 Copy specifications...146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP... statement for Germany 151 Gloss of housing of peripheral devices for Germany 151 Notice to users in Canada 156 ...Notice 154 Regulatory information for wireless products 155 Exposure to radio frequency radiation 156 Notice to ...
User Guide - Page 12
... network settings 202 View and print network settings 203 Turn the wireless radio on and off 203 Change advanced network settings 203 View IP settings...203 Change IP settings...203 Reset network settings...204
E Printer management tools Toolbox (Windows)...205 HP Utility (Mac OS X)...205 Embedded web server (HP Officejet 4620 e-All-in-One series 205...
User Guide - Page 17
... any other maintenance settings.
Setup button: From the Home screen, pressing this button to view or print the Wireless Summary or to the previous menu. For more information, see HP ePrint.
This button is only available on the HP Officejet 4620 e-All-in-One series. Use the printer control panel
13 Keypad: Use the keypad to...
User Guide - Page 73
...HP ePrint, complete the following methods: • Set up HP ePrint using the HP printer software • Set up HP ePrint using the printer's control panel • Set up HP ePrint using a wireless ...the printer is only supported by HP Officejet 4620 e-All-in-One series. 6 HP ePrint
HP ePrint is a free service from HP that allows you to print to set up HP ePrint. Just send your operating ...
User Guide - Page 82
...; Understand the network configuration page (HP Officejet 4620 e-All-in-One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams
HP support
If you have a problem, follow these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in this section suggests solutions...
User Guide - Page 115
... working correctly. • Make sure the wireless network is functioning properly. Solve problems using HP ePrint and HP websites 111 Cause: Different computers are having problems using HP ePrint, check the following: • Make sure the printer is not configured to receive faxes.
For more information, see Solve wireless problems (HP Officejet 4620 e-All-in -One series) If you...
User Guide - Page 116
... is correct. ◦ The ePrint server does not accept email print jobs if there are multiple email addresses included in the "Advanced wireless troubleshooting" section. • Basic wireless troubleshooting • Advanced wireless troubleshooting
TIP: For more information, see HP ePrint specifications (HP Officejet 4620 e-All-inOne series).
• If your network uses proxy settings...
User Guide - Page 117
... over a Virtual Private Network (VPN) • After resolving the problems
Solve wireless problems (HP Officejet 4620 e-All-in this tool might not be available in all languages.)
NOTE: After you resolve the problem, follow the instructions in After resolving the problems.
Basic wireless troubleshooting Perform the following steps in the order presented: • Step 1: Make...
User Guide - Page 119
... web server (HP Officejet 4620 e-All-inOne series). After the page has been printed, check the Network Status and URL:
Network Status URL
• If the Network Status is Ready, the
printer is actively connected to a network.
• If the Network Status is Offline, the
printer is the network address assigned to a wireless network, see...
User Guide - Page 121
...HP Setup Assistant, and
then follow the onscreen instructions. NOTE: If there is set up the wireless network. TIP: To use . Solve wireless problems (HP Officejet 4620...you to access local devices (like your computer is connected wirelessly has HP network re-discovery port ... is connected wirelessly: a. The printer uses its USB and network connections at the same time. printing or connecting...
User Guide - Page 124
... network problems (HP Officejet 4620 e-All-in-One series)
Hardware installation suggestions
Check the printer • Make sure that no lights are using are in the Applications folder at www.hp.com/go /customercare for information and utilities that can help , see HP support for messages on the printer control panel. Press the (Wireless) button, and...
User Guide - Page 126
... printer status report to
and select Wireless Settings, select Restore Defaults, and then select Yes. Chapter 8
◦ Make sure the printer is installed on the same subnet as the computers that the network defaults have been reset. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the installation program...
User Guide - Page 127
...where you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. If you need to
Understand the network configuration page (HP Officejet 4620 e-All-in-One series) 123
Understand the network configuration page (HP Officejet 4620 e-All-in graphical form as the printer name, model number, serial number, and firmware version...
User Guide - Page 132
... then click the Print Quality Report button. (HP Officejet 4620 e-Allin-One series) • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print.
128 Solve a problem This section includes the following topics: • To print a print quality report • To evaluate the Print Quality Diagnostic Page To print a print quality report...
User Guide - Page 145
...
Printer size (width x height x depth) 450 x 205 x 355 mm (17.7 x 8.1 x 14.0 inches) Printer weight (including printing supplies) 6.2 kg (13.7 lb)
Product features and capacities
Feature Connectivity
Ink cartridges
Supply yields Printer languages Font support Duty cycle
Capacity
• USB 2.0 high speed • Wireless 802.11b/g/n 1(HP Officejet 4620
e-All-in all countries/regions.
User Guide - Page 151
...: 216 x 297 mm (8.5 x 11.7 inches) ◦ ADF: 216 x 356 mm (8.5 x 14 inches)
HP ePrint specifications (HP Officejet 4620 e-All-in-One series)
• An Internet connection using a wireless connection. • Maximum size of email and attachments: 5 MB • Maximum number of your HP printer in the "To" field. Black Color
Fine (dpi)
196 x 203 200 x 200...
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