HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by goolege on August 20th, 2013
Hp 4500 Printer Troubleshooting Fax Screen When Trying To Print
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Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 7
... www.hp.com/it/faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.pt/faxconfig www.hp.es/faxconfig www.hp.se/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig
Fax 7 Tip: You can use the Fax Setup Wizard (Windows) or HP Utility (Mac OS X) to set up fax
This printer allows...
Getting Started Guide - Page 24
...fax for the printer. Step 1: Run the fax test
Tip: If you receive a fax communication error that one end of the phone cord is connected to check the status of the error code at HP's support Web site (www. hp...splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack.
• Make sure that includes an error code, you can print a fax test report to ...
User Guide - Page 7
... the ink cartridges...68
7 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support period 72 Telephone support numbers 72 After the phone support period 74 General troubleshooting tips and resources 74 Solve printing problems...75 The device shuts down unexpectedly 75 Error message appears...
User Guide - Page 8
... 98 Text cannot be edited...98 Error messages appear...99 Scanned image quality is poor 99 Scan defects are apparent 100 Solve fax problems...100 The fax test failed...101 Solve wired (Ethernet) network problems (some models only 113 General network troubleshooting 113 Network port created does not match device IP address (Windows 113
4
User Guide - Page 50
...: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are unprinted, the device does not receive any unprinted faxes. For example, you might also want to Receive feature, the HP All-in-One calls the designated fax machine and requests the fax from which they are printed in the reverse order from it has...
User Guide - Page 51
... (or has not changed the default pass code) or the HP All-in order to receive a fax from the device control panel 1. NOTE: The HP All-in black and white.
HP recommends that require the receiving fax machine to provide a pass code to the device it will also print an error report.
5.
Press right arrow until On appears...
User Guide - Page 52
..., and then press OK. 4. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the main tray when you can block specific fax numbers so the device does not print faxes received from the device control panel 1. Chapter 5
NOTE: If an incorrect paper size is loaded in the main...
User Guide - Page 55
... other options for your computer at any time from the device control panel. Open the Solution Center. Select Settings, and then select Fax Settings. 3. For instructions, see Use the HP Solution Center
(Windows). 2.
Turn off Fax to PC or Fax to Mac and disable printing faxes from the Fax Settings page in the getting started guide that you...
User Guide - Page 60
..., follow these reports provide useful system information about the device. Select either On Fax Send or Send & Receive. You can include an image of the first page of the last fax transaction • Print a Caller ID History Report
Print fax confirmation reports
If you require printed confirmation that indicates whether a fax was successfully sent appears briefly on the...
User Guide - Page 62
... then press OK. Press OK again to select Fax Log, and then press OK. 4.
In the Fax Settings area, click More Fax Settings, and then click Fax Log.
Open the HP Utility. To print the Last Fax Transaction report 1. Press Setup. 2. On the device control panel, press Setup. 2. On the device control panel, press Setup. 2. Chapter 5
• Number of...
User Guide - Page 63
To print a Caller ID History Report 1. Use reports
59 Press OK. Press Setup, select Printer Report, and then select Caller ID History Report. 2. Print a Caller ID History Report
Use the following procedure to print a list of Caller ID fax numbers.
User Guide - Page 74
... common problems • Proactive device updates, support alerts, and HP newsgrams that came with HP devices • Solve device management problems • Troubleshoot installation issues • Understand the Printer Status Report and Self-Test Report • Understand the network configuration page (some models only) • Configure your problem, try using one For more information...
User Guide - Page 80
... page settings in the printer driver match the page size of the device. ◦ Make sure you are secure. • If the device is connected to a network, check the following:
◦ Check the Link light on your computer screen; However, the firewall might not be installed correctly. Check the device software settings Print speed is turned...
User Guide - Page 83
... are appropriate for 40 minutes, and then try printing again.
Solution 4: Check the print settings
Follow these steps to check the print settings to print, and then put the unused paper back ...Select print media. Solution 3: Wait a short period of time (if possible)
A short period of printer inactivity can clear up some problems. If possible, let the printer sit idle for your print job...
User Guide - Page 105
... fails again, continue reviewing the troubleshooting information in this section. • Try to try. Run the test again. For more information, see which part of Phone Cord with my device is not long enough • Color faxes do not print • The computer cannot receive faxes (Fax to PC and Fax to Mac)
The fax test failed
If you are...
User Guide - Page 116
...: If the device came with the device, connect one used for setup and receiving faxes and one of the device.
2. Connect another phone cord to receive faxes. Solution: Check the taskbar and ensure that the HP Digital Imaging monitor is turned off .
For information on at all times.
Color faxes do not print Cause: The Incoming Fax Printing option is...
User Guide - Page 117
...) by doing so. For more of the following tasks. Right-click the device icon, click Properties, and then click the Ports tab. 4. Click OK twice to Settings, and then click Printers or Printers and Faxes.
- If the installation program cannot discover the device, print the network configuration page, and enter the IP address manually in the...
User Guide - Page 137
... (does not include print supplies) 5.9 kg (13 lb)
Product features and capacities
Feature
Capacity
Connectivity
• USB 2.0-compliant high speed device • Wired (Ethernet) network (some models
only) • Wireless 802.11b/g (some models only)
Ink cartridges
Black and tri-color ink cartridge
Supply yields
Visit www.hp.com/pageyield/ for more information on...
User Guide - Page 222
... 90 clean ink nozzle area 91
L
language, printer 133 left navigation button 12 light images, troubleshoot
copies 95 scans 100 lights, control panel 12 line condition test, fax 105 lines copies, troubleshoot 95 scans, troubleshoot 99, 100 link speed, setting 199 load tray 20 load media 20 log, fax print 57
M
Mac OS custom-sized paper 32...
User Guide - Page 223
... 13 print fax logs 57 fax reports 56 faxes 46 last fax details 58 Printer Status Report 125 slow 76 troubleshoot 75
Print borderless Mac OS 33 Windows 33
Print brochures print 27
print driver warranty 131
Print envelope 27 Print envelopes
Mac OS 28 Print photos
Mac OS 30 Windows 29, 31 print quality troubleshoot 78 print-carriage access door, locating 11 printer driver warranty 131 Printer Status...
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