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HP Officejet 4500 Support Question

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Question posted by Falisa on November 1st, 2013

Hp 4500 G510 N-z Will Not Connect Using Wireless Network

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Answer #1: Posted by DreadPirateRoberts on January 16th, 2014 9:23 AM

DreadPirateRoberts

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Setting up your wireless printer

https://www.hpsmart.com/us/en/wireless-printing/connecting-your-wireless-printer

Setting up a basic home network

http://www8.hp.com/us/en/support-topics/network-internet-support/setup-home-network.html

Drivers, Software & Firmware for HP Install Network Printer Wizard

http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=19656&ac.admitted=1382194872411.876444892.492883150

Troubleshooting network issues

http://www8.hp.com/us/en/support-topics/network-internet-support/network-internet-connections.html

Setting up Airprint for Apple devices

https://support.apple.com/en-us/HT201311

Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 10

... the report for information on the back of the test. If you are connecting additional equipment, such as a dial-up the printer" on the back. Do not use the HP-provided telephone cord to connect the other end of the printer, and then connect a phone to this port. For additional troubleshooting information, see "Problems setting up computer...

Getting Started Guide - Page 20

...information, see the documentation available with your wireless network might be prompted to www.hp.com/go/ networksetup. (This tool is available on the level of connecting the printer wirelessly might use this tool, go to enter the network name (also called the Wireless Network Assistant that can connect it wireless to your wireless network without your operating system. If you...

Getting Started Guide - Page 23

... blinking. • Make sure that all packing tape and • Make sure the printer is not jammed in the CD drive, inspect the HP software CD for damage. Windows and are connecting using (such as a USB cable or Ethernet cable) are in the Windows Device Manager. printer's control panel are closed properly. Problems setting up the...

Getting Started Guide - Page 27

....11) setup problems This section provides information about solving problems you might not have connected the printer to your wireless network, complete the following steps for your computer.) Click the Application icon on your operating system: Windows Place the HP software CD into the computer and run the software installation program again. Or press the...

Getting Started Guide - Page 30

...network settings from the HP software installed on your computer. The IP address is connected to a network, you install the software). 30 Embedded Web server Obtain the IP address for the printer: a. In a supported Web browser on your computer after you can use the EWS without being connected...and use the printer's...Network Configuration Page. 2. Embedded Web server When the printer is...

User Guide - Page 9

... sure that the HP device is connected to your network 116 Step 3: Check to see if the firewall software is blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service...

User Guide - Page 11

....11 wireless network settings 200 To set up wireless communication using the device control panel with wireless setup wizard...201 To set up wireless communication using the installer (Windows 202 To set up wireless communication using the installer (Mac OS X 202 Connect the device using an ad hoc wireless network connection 202 To turn off wireless communication 203 To print a wireless test...

User Guide - Page 39

... available after you can send a scan to a computer connected directly to the device. To use the scan features, your Windows system tray can start a scan from a computer or from the product control panel 1. The HP software must be installed and running Windows, look for the device icon in scanned documents into a format that came with...

User Guide - Page 78

...network problems (some models only) • Solve wireless problems (some models only) • Solve device management problems • Troubleshoot installation issues 74 Solve a problem When the device is turned on for more about support options. Make sure the device is connected... is on . Close programs that you are not using the HP software CD included with the product, or you begin...

User Guide - Page 118

... and are using the included software, make sure that the HP device is connected to the device and the computer. Make sure the wireless (802.11) light is turned on . Sometimes, turning off the HP device's wireless capabilities. If a problem is not lit, the wireless capabilities might help solve the problem. Step 3 - Run the Wireless Network Test For wireless networking issues, run...

User Guide - Page 119

..., click System Preferences in the list of the HP device is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Add hardware addresses to a wireless access point (WAP) Step 1: Make sure your network To check a wired (Ethernet) connection ▲ Many computers have indicator lights. The...

User Guide - Page 120

... cable is not plugged into the back, then wireless connectivity is turned on the network 1. If the HP device supports Ethernet networking and is on and which wireless network your router or computer. If you will not automatically detect the network. Run the Wireless Network Test (using a computer running Windows, you can also access HP Network Assistant at the beginning of the...

User Guide - Page 121

... computer and HP device have active connections to a network, you can verify if they are on the same network by accessing the device's embedded Web server (EWS). NOTE: If you are using the HP device (for example, Internet Explorer or Safari). If you might be blocking communication. Or Click Start, click Control Panel, and then double-click Printers. 2. b. Solve wireless problems...

User Guide - Page 125

...UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Solve device management problems This section provide solutions to a network using either an Ethernet or a wireless connection. NOTE: To use the embedded Web server (EWS), the product must be connected to a network using either an Ethernet or a wireless connection. For more information, see System requirements. •...

User Guide - Page 126

... (available in English If your product only supports wireless network connections and not Ethernet network connections, the EWS is incorrect. The EWS is only...using the IP address from outside and inside the device. • Make sure that the device is loaded with paper. • Make sure that no lights are in English. If the Attention light is blinking, check for information about HP...

User Guide - Page 130

... the active wireless network connection, such as the IP address, the communication mode, the network name, authentication type, and signal strength. 4. To print the network configuration page from the device control panel Press the Setup button, select Print Report, select Network Config, and then press OK. 126 Solve a problem Network Configuration Page 1. SLP is used by network management...

User Guide - Page 151

...HP device must be connected to Telecommunication Network through a line cord which must be reset to use...network termination point. This equipment has been certified by the manufacturer in Taiwan • European Union regulatory notice Regulatory information 147 Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless...

User Guide - Page 204

...find out the settings of your network. The sending device must run the installation program at least once from the HP software CD and create a wireless connection. This section contains the following tasks: • Obtain your network's network name or Service Set Identifier (SSID) and communication mode (infrastructure or ad hoc) from your network uses, such as Wired Equivalent...

User Guide - Page 206

... the wireless network.. 4. NOTE: If you cannot find the network name (SSID) and WPA key or WEP passphrase, contact your HP device was previously configured for a different network, you will also need to use "hpsetup". Place the HP software CD into the CD drive. On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions. Connect the device using the...

User Guide - Page 207

...on the Dock or in the Hewlett Packard folder in the left pane. 3. Press Add a Device. 3. From the Information and Settings list, select Network Printer Setup Utility. 3. After you can change from a USB connection to a wireless connection. 5. Select Start, Programs, HP, select your HP device using a USB or Ethernet cable, you finish changing the settings, disconnect the Ethernet cable. On...