HP N8460 Support Question
HP N8460 Support Question
Find answers below for this question about HP N8460 - ScanJet - Flatbed Scanner.Need a HP N8460 manual? We have 2 online manuals for this item!
Question posted by sladiegok on July 21st, 2014
Scanjet N8460 Will Not Turn On
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Current Answers
Answer #1: Posted by freginold on September 10th, 2014 4:37 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a scanner won't power on, it's either because of a bad power adapter or a bad internal power supply (assuming you've already checked the power coming in from the wall, and the surge protector/line filter, if there is one). If it happened after a power outage or power surge, it's likely the internal power supply. If the power supply board has a fuse or breaker, you may just be able to replace the fuse or reset the breaker, but otherwise you may need to replace the power supply.
Related HP N8460 Manual Pages
Scanjet N8400 Setup and Support Guide - Page 6
... series Set up the hardware. 4. Test the installation. Be sure to remove any shipping tape.
1
HP Scanjet N8400 series scanner
2
Automatic document feeder (ADF) and ADF input tray
3
Power cable
4
USB cable
5
Scanning software CDs (For more information, see "Included software"
on page 3.)
6
Quick start ...
Scanjet N8400 Setup and Support Guide - Page 7
... the search box.) The Run dialog box is Energy Star compliant. • In Instant Lamp On mode, the scanner lamp times out and turns off automatically after a few moments: a.
c. In this mode, the scanner is displayed. HP Scanjet Drivers and Tools
Includes the ISIS/TWAIN drivers, the HP Document Copy software, and the HP...
Scanjet N8400 Setup and Support Guide - Page 8
... scanner bed). Readiris Pro
Software use
They meet the minimum requirement for use Use to organize, find, and share paper and PDF documents.
Readiris Pro CD Programs I.R.I .S. I.R.I .S. Connect the automatic document feeder (ADF)
1. Chapter 1 (continued) Programs
Kofax VirtualReScan
Software use
Use to scan typed documents with the sockets on the scanner.
4
HP Scanjet...
Scanjet N8400 Setup and Support Guide - Page 10
... the computer. See "Install the software" on the back of the computer for a more reliable connection to the on position. NOTE: HP recommends using the scanner, press the Power Save ( ) button on the back of the scanner to the scanner.
6
HP Scanjet N8400 series Press the Power switch on the back of the...
Scanjet N8400 Setup and Support Guide - Page 14
... start scanning with the selected profile.
For information on how to open the HP Scanner Tools Utility where you can override these buttons have no effect. Chapter 2
NOTE:...profiles that are selectable from the scanner front panel, and view information about scanner settings, status, and maintenance.
10
HP Scanjet N8400 series
For information on the scanner front panel, and then press...
Scanjet N8400 Setup and Support Guide - Page 16
...profiles are selectable from the Scan Document To buttons on the computer desktop.
12
HP Scanjet N8400 series Select a profile in the Profile Settings dialog box. You can view the...Scan Software profiles, follow these steps: 1. By default, these defaults. To open the HP Scanner Tools Utility, do one of the selected profile.
3. 3 HP Smart Document Scan Software Profiles
The...
Scanjet N8400 Setup and Support Guide - Page 17
... Guide.
For a template that you need additional profile labels, use the label_template.doc file located on the scanner front panel. • Click Start, point to Programs or All Programs, point to HP, point to Scanjet,
point to locate the file.
The label can print if you insert the HP Scanning Software CD...
Scanjet N8400 Setup and Support Guide - Page 18
...: 1. 4 Where to N8400 series, and then click User Guide.
Click the language that topic, and then click Print
on the menu bar.
14
HP Scanjet N8400 series
It provides information about using the scanner and the scanning software. To print one or more User Guide topics, follow these steps: 1. User Guide
The...
Scanjet N8400 Setup and Support Guide - Page 20
... jams from the opening and pressing the door into place until you hear a click. Scanner Error Message ADF Jam -
5 Troubleshooting
Scanner error messages
The scanner displays status and error messages on both sides until both sides click.
16
HP Scanjet N8400 series For instructions, see the appropriate topics below. Clear the jammed paper from...
Scanjet N8400 Setup and Support Guide - Page 21
...problem persists, contact HP Support. Press the Power Save button to turn the scanner off, and then turn the scanner on again by pressing one of the front panel buttons. For ...information, see the HP Scanjet N8400 series Setup and Support Guide.
3. For more information, see Contact HP Support. Scanner error messages
17
English
(continued) Scanner Error Message Duplex Error
Multipick...
Scanjet N8400 Setup and Support Guide - Page 22
... protector, ensure that the surge protector
is plugged into an outlet and turned on. • Ensure that the USB cable is in working order. Troubleshoot the USB connection:
18
HP Scanjet N8400 series Chapter 5
Scanner does not work after installation
If the scanner does not work after verifying the above items, try the following...
Scanjet N8400 Setup and Support Guide - Page 23
... connect the USB cable directly to uninstall the following program: HP Scanjet Drivers and Tools 7. Turn the scanner off and then on the scanner, and then use the USB cable to connect the scanner to the computer in the computer CD drive. 6. If the scanner works and you changed the way it into another USB port...
Scanjet N8400 Setup and Support Guide - Page 25
... change without notice. Visit the HP online support at www.hp.com/support or contact your contract. Hewlett-Packard limited warranty statement
HP Scanjet N8400 series scanner
Model
N8420 N8460
Asia/Pacific
1 year 1 year
Americas
1 year 1 year
Europe/Middle East/ Africa
1 year
3 years
1. HP warrants to get additional information".
2. Please consult the product...
Scanjet N8400 Setup and Support Guide - Page 27
... product meets the ENERGY STAR® guidelines for the HP Scanjet N8400 series scanner and accessories.
Automatic document feeder (ADF) specifications
Name
Description...lb)
Regulatory information and product specifications
23
Your HP scanner is ENERGY STAR® compliant. Scanner specifications
Name
Description
Scanner type
Flatbed with automatic document feeder (ADF)
Size
625 mm ...
Scanjet N8400 User Guide - Page 4
...
Remove the automatic document feeder from the scanner 23
5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...28 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side of a double-sided...
Scanjet N8400 User Guide - Page 11
... computer to the computer monitor. To turn on the scanner front panel to stop a scan or copy and the Power Save button to the C:\Program Files\Common Files\Hewlett-Packard
\Scanjet\N8400 directory. 2. To start scans and copies from the scanner front panel.
HP Scanner Tools Utility help The HP Scanner Tools Utility help , press the...
Scanjet N8400 User Guide - Page 29
...turn the scanner off, and then turn the scanner on again by pressing one of the scanner correctly. Scanner initialization or hardware problems
• Scanner does not start • Scanner has stopped working correctly
Scanner...Press the Power switch to the computer. 3. For more information, see the HP Scanjet N8400 series Setup and Support Guide.
3. For more help, see Contact HP ...
Scanjet N8400 User Guide - Page 30
... files are properly
connected. Use the Add/Remove tool (in the HP Scanner Tools Utility.
28
Troubleshooting When you press the front panel scanner buttons, verify the following programs: • HP Scanjet N8400 series Document ISIS/TWAIN • HP Scanjet N8400 series Utilities 5. Turn off . After each step, start a scan to see that both the...
Scanjet N8400 User Guide - Page 31
... are positioned appropriately. Make sure that the item is placed face down on after a long period of inactivity, turn off the scanner, wait 30 seconds, and then turn off automatically after starting the software or pressing a scanner button for the item to warm up, it takes a moment after a period of the document facing up...
Scanjet N8400 User Guide - Page 33
A cable might be assigned outside of the HP scanning software. Turn off the scanner, wait 30 seconds, and then turn the scanner back on the computer, an unexpected program might be loose. Try the following procedure: a. Examine the buttons setting for your scanner model from the list. If the problem persists, the buttons might open when...
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