HP LaserJet Pro 400 Support Question
HP LaserJet Pro 400 Support Question
Find answers below for this question about HP LaserJet Pro 400.Need a HP LaserJet Pro 400 manual? We have 6 online manuals for this item!
Question posted by wacccknadeau on October 10th, 2012
Secondary Service Message
We have a message on our printer that says "secondary service" and nothing is printing. The printer is networked to 5 computers. We don't know how to mix this problem or how to get rid of the message.
Current Answers
Related HP LaserJet Pro 400 Manual Pages
HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 35
... used to ICM Disabled.
however, you might still appear in the print driver that the color of images on the screen more closely match the color of using equivalent printer fonts.
If compatibility problems occur, you select an advanced printing feature in the print driver, even though they are available, depending on the Advanced tab...
HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 85
... Toolbox: ● Status tab ● System tab ● Print tab ● Networking tab ● HP Web Services tab
ENWW
HP LaserJet software components for HP Toner Authentication to select the Reports menu, ... Security HP Smart Install Wired HW Address Wireless HW Address Network In Use Host Name IPv4 Status IPv6 Status Show IP Address
= HP LJ300-400 Color M351-M451
= English = = = = Off ...
HP LaserJet Pro 300 and 400 Color M351 and M451 - Software Technical Reference - Page 135
... LaserJet Pro 400 color M451 PPD
● HP LaserJet Pro 300 color M351 or HP LaserJet Pro 400 color M451 PDE
● HP USB EWS Gateway
● HP Utility
HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 PPD
A postscript printer description (PPD) file is a text file that work together with custom printer features. The following are provided on the printing...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 7
... ...10 Quick Forms menu ...11 System Setup menu ...12 Service menu ...17 Network Setup menu ...18
3 Software for Windows ...19 Supported operating systems and printer drivers for Windows 20 Select the correct printer driver for Windows 20 HP Universal Print Driver (UPD 22 UPD installation modes 22 Change print job settings for Windows 23 Priority for...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 64
... computer. 2.
Install the software from your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from the CD. 3. Jetdirect Page
HP Color LaserJet
Page 1
Install the software
1.
Find the IP address on the Self Test/Configuration page. From the list of available printers, select the printer that the printing...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 141
...Web Services, including HP ePrint.
● Determine the remaining life on the computer. Use...LaserJet product) or in the address line of the product configuration
● View and print some internal pages
● Select the language in which to display the EWS pages and control panel messages...to view product and network status and manage printing functions from the printer driver.
You can...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 189
If the product is connected to Virtual printer port for USB.
6. If the network is active, the light is green.
◦ Make sure that it might be blocking communication with the product. Install the HP software from the print queue.
5. If your computer, right-click the name of this product, click Properties, and open the...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 192
... that the network hubs are incorrect
1. New software programs might be causing compatibility problems
Verify that any new software programs are all configured for your computer. If the IP address is unable to check the status of the IP address.
4.
The product is using a Microsoft standard TCP/IP port, use the correct printer driver.
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 193
... signal including motors, cordless phones, security system cameras, other computers on the wireless network. Solve wireless network problems
● Wireless connectivity checklist
● The control panel displays the message: The wireless feature on this product has been turned off
● The product does not print after the wireless configuration completes
● The product does not...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 194
... is turned on and in the printer
configuration for your computer is working correctly. Select the Network Test item to the same network.
Enable the firewall when you are not connecting to test the wireless network. The wireless connection does not work after the wireless configuration completes
1. The product prints a report with the most recent update...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide - Page 195
...wireless product
1. The product prints a report with the results.
5. Make sure that the wireless network is working correctly. a. Make sure that no obstacles block the signal. If necessary, restart your computer is working correctly.
b. b. The network does not appear in the ready state. 3. ENWW
Solve wireless network problems 177 For most networks, the wireless range is turned...
Service Manual - Page 10
... 140 Fax Setup menu 141 System Setup menu 144 Service menu 149 Network Setup menu 151 Function specific menus 152 Copy menu 152 Fax menu 154 Scan menu 156 USB Flash Drive 157
Interpret control panel messages 157 Control panel message types 157 Control panel messages 157 10.100X Supply Memory Error 157 49 Error...
Service Manual - Page 230
... again.
2. If your computer, right-click the name of the problem.
7. The product does not print or it is the source of this product, click Properties, and open the Ports tab.
◦ If you are using a network cable to connect to the network, make sure the box is checked next to Virtual printer port for USB...
Service Manual - Page 233
... the product
1. Solve wireless network problems
● Wireless connectivity checklist ● The control panel displays the message: The wireless feature on , and then verify that the network settings, the product, and the computer are correctly installed and that the operating system is using a Microsoft standard TCP/IP port, use the correct printer driver. 3. If the IP...
Service Manual - Page 234
....
● The printer driver is installed on .
● The service set identifier (SSID) is correct.
The product does not print after the wireless configuration completes
1. If the security information is incorrect, run the wireless setup again.
● With secured networks, make sure the wireless radio in the product is turned on the computer.
● You...
Service Manual - Page 235
...open the Wireless Menu item.
The product prints a report with the results. Make sure that your computer.
3. Make sure that your computer.
4. 3.
a.
b. Make sure that the wireless network is selected.
Compare the service set identifier (SSID) on your computer is turned on and in the printer configuration for your computer. Make sure the product is working correctly...
Service Manual - Page 236
... turned on and has power. ● The network might be hidden. Compare the service set identifier (SSID) for your computer, right-click the name of printers on the configuration report to a hidden network. Click the Configure Port button to the network. 2.
The network does not appear in the printer
configuration for your computer.
For Windows, click Start, click Run...
Service Manual - Page 250
.... Open the Service menu. 3. Touch the Setup button.
2. Resend the fax at a different time when telephone line conditions have improved.
2. If the error persists, and error correction is in use for the fax session, disable the Error Correction setting. If the error persists, and error correction is in resolving these problems, print a T.30...
Service Manual - Page 253
...telephone cord from overseas, or if you are using the correct filter and settings provided by the digital service provider. ● Try a different phone cord. If the product is Fast (V.34).
The factory...to use speed dials ● Unable to use . Solve problems sending faxes
● An error message displays on the control panel
The Communication error. It is connected to the product
An...
Service Manual - Page 342
... error report, printing 226 separation roller, removing 13 separation rollers locating 124 service tools, required 3 Service menu 149, 211 cleaning mode 211 powersave 211 restoring defaults 211 secondary 211 settings 211 service page 139 settings network report 139 size 290 skewed pages 195 smeared toner, troubleshooting 193 software software license agreement
284 solve
fax problems 227 solve...
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