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HP LaserJet Pro 400 Support Question

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Question posted by iechiv on September 12th, 2022

Hp Laser Jet Pro 400 Color Nm451nw

I bought this Printer as a brand new in 2016. This is the first time since it happened. The HP went Offline 5 years ago. I fixed it. This time, the Printer is unable to communicate with the Router. I updated the driver. I tried more than 20 times but it failed. I reset to Default Factory Setting and the ERROR CODE 79 appeared on the Control Panel. What should I do at this point?Thank you so much.

Current Answers

Answer #1: Posted by SonuKumar on September 12th, 2022 8:26 PM
This answer was accepted by the poster of the original question.
SonuKumar

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Solution: 79 Error Turn off then on

Turn the printer power on. If the message persists, disconnect any network or USB cables and power cycle. If the printer returns to Ready, check the firmware version and update if a newer version is available.

https://support.hp.com/in-en/document/c05029970.

http://h10032.www1.hp.com/ctg/Manual/c02871908.pdf


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Sonu
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Answer #2: Posted by Odin on September 12th, 2022 11:26 AM
Odin

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See https://support.hp.com/us-en/document/c05029970.

If the issue persists or if you require further advice, you may want to consult the company: use the contact information at https://www.contacthelp.com/hewlett-packard.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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