HP LD4200tm Support Question
HP LD4200tm Support Question
Find answers below for this question about HP LD4200tm - Widescreen LCD Interactive Digital Signage Display.Need a HP LD4200tm manual? We have 1 online manual for this item!
Question posted by lionelorivas92 on August 28th, 2023
Jp Support Did Not Help, I Was Wondering If Anyone Can, My Hdmi Won't Display
my hdmi won't display for HP LD4200tm 42-inch Widescreen LCD Interactive Digital Signage Display and i have tried hp support nothing, i was hoping someone can
Current Answers
Answer #1: Posted by SonuKumar on August 28th, 2023 9:02 PM
SonuKumar
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https://www.manualslib.com/manual/273830/Hp-Ld4200tm.html?page=44
or
https://www.nodevice.com/service-manuals/monitor/hp/ld4200tm/443775
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
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Answer #2: Posted by HelpHero on August 29th, 2023 5:58 AM
HelpHero
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September 3rd, 2022 Points: 523,380
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September 3rd, 2022 Points: 523,380
I'm sorry to hear about the trouble you're having with your HP LD4200tm display. HDMI connectivity issues can be frustrating, but there are a few things you can try to troubleshoot the problem:
1. Check the HDMI cable: Ensure that the HDMI cable is securely connected to both the display and the source device (e.g., a computer or a media player). It's also a good idea to try using a different HDMI cable to rule out any potential cable issues.
2. Verify the input source: Make sure that the display is set to the correct input source that corresponds to the HDMI port you're using. Most displays have multiple input options, such as HDMI, VGA, or DVI. Use the remote or the display's menu buttons to switch to the correct input source.
3. Power cycle the devices: Turn off both the display and the source device. Unplug them from the power source and wait for a few minutes. Then, reconnect the power and turn on the devices again. Sometimes, power cycling can resolve temporary connectivity issues.
4. Test with different devices: If possible, try connecting different HDMI source devices to the display (e.g., a laptop, gaming console, or another computer). This will help determine if the issue lies with the display or the specific source device you're using.
If none of these steps resolve the issue, it's possible that there may be a hardware problem with the display itself. In that case, I recommend contacting HP support again and providing them with detailed information about the troubleshooting steps you've already taken. They should be able to better assist you with a more specific solution or guide you through any additional troubleshooting steps for this particular model.
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers.
Helphero
Related HP LD4200tm Manual Pages
HP LD4200tm LCD Monitor User Guide - Page 5
... HP LD4200tm Touch Digital Signage 1
2 Safety and Maintenance Guidelines Important Safety Information ...2 Maintenance Guidelines ...3 Cleaning the Monitor ...3 Shipping the Monitor ...3
3 Setting Up the Monitor Installing...Computer 11 VESA Mounting Support ...13 Connecting Video Input ...14 Connecting Component Input (480p/576p/720p/1080p/1080i/576i/480i 15 Connecting HDMI Input (480p/576p/720p...
HP LD4200tm LCD Monitor User Guide - Page 6
... ...32 Setup ...32 Multipoint Touch ...33 Option/Tools ...33 Multi Monitor Display ...40
Appendix A Troubleshooting Solving Common Problems ...41 Online Technical Support ...43 Preparing to Call Technical Support 43
Appendix B Technical Specifications HP LD4200tm ...44 Recognizing Preset Display Resolutions 46 Preset Display Modes ...46 DTV Mode ...46 Power Indicator ...47
Appendix C Controlling...
HP LD4200tm LCD Monitor User Guide - Page 9
1 Product Features
HP LD4200tm Touch Digital Signage
The HP LCD digital signage monitor has a wide aspect active matrix thin-film transistor (TFT) panel. The monitor features include: ● 106.7 cm (42-inch) widescreen diagonal viewable area display with 1920 x 1080 native resolution ● Wide viewing angle up to 178° horizontal and 178° vertical ● Landscape or portrait ...
HP LD4200tm LCD Monitor User Guide - Page 10
WARNING! To reduce the risk of electric shock or damage to properly support your safety, do not place anything on power cords or cables. Arrange... offers a Damage Replacement Policy so you can not be specifically labeled as a monitor, printer, scanner) to the LCD monitor so that is easily accessible at http://www.hp.com/ergo and/or on the documentation CD, if one may fall over ....
HP LD4200tm LCD Monitor User Guide - Page 18
... sound card for additional instructions.
10 Chapter 3 Setting Up the Monitor
ENWW Refer to RS-232 devices HDMI supports High Definition input and HDCP (High-bandwidth Digital Content Protection). If the Audio Out of the program. Some devices require HDCP in order to display HD signals Connects the audio cable to the line-out jack...
HP LD4200tm LCD Monitor User Guide - Page 21
... is a condition that display the same static image on the screen for a prolonged period of time (12 consecutive hours of non-use). VESA Mounting Support
This product supports a VESA FDMI compliant mounting...input cable, select HDMI/DVI from the Input menu. Or, press the SOURCE button on all LCD screens.
On the rear of the monitor are purchased separately from HP. The mounting devices...
HP LD4200tm LCD Monitor User Guide - Page 23
... in order to display HD signals. Figure 3-20 Connecting the BNC and Audio Cables to save your change . Press the INPUT button on the back side of the monitor panel. Press the...(480p/576p/720p/1080p/1080i/576i/480i)
1. a. Select Component2 from the Input menu. Component does not support HDCP. 2. Or, press the SOURCE button on the remote control to save your change . b. Connect...
HP LD4200tm LCD Monitor User Guide - Page 24
... to select the input signal. Press the AUTO/SET button to DVI signal cable or HDMI signal input cable, select HDMI/DVI from the Input menu.
16 Chapter 3 Setting Up the Monitor
ENWW Select an input signal.
Connecting HDMI Input (480p/576p/720p/1080i/1080p)
HDMI supports High Definition Input and HDCP (High-bandwidth Digital Content Protection).
HP LD4200tm LCD Monitor User Guide - Page 26
Connect the USB cable for the touch screen before installing the Touch Driver Program.
Figure 3-23 Connecting the USB Cable
18 Chapter 3 Setting Up the Monitor
ENWW NOTE: The monitor's USB terminal supports USB 2.0 and full speed (12Mbps). Connecting the USB (Universal Serial Bus) Cable
Use the touch screen functionality by connecting the monitor and the computer with a USB cable.
HP LD4200tm LCD Monitor User Guide - Page 27
... this feature.
The Information File
The setup information, or .INF file, defines monitor resources used to configure the HP monitor ● Touch drivers (refer to chapter 5 for installation instructions) ● Auto-adjustment pattern utility to optimize the display PDF Complete is only activated from the HP monitors support Web site. ENWW
Software and Utilities 19
4 Operating the...
HP LD4200tm LCD Monitor User Guide - Page 28
... software by following the instructions.
20 Chapter 4 Operating the Monitor
ENWW Refer to the Monitor Driver Software Readme file on -screen instructions. 5. Downloading from the HP monitors support Web site: 1. Follow the links for the monitor to http://www.hp.com/support and select the country region. 2. Select Install Monitor Driver Software. 4. Ensure that you need to update, you...
HP LD4200tm LCD Monitor User Guide - Page 38
...HP, don't stop the installation.
8. Click Install Touch Driver. To install the touch driver, you can install to communicate with the touch screen and use the touch screen with LD4200tm monitor...Chapter 5 Operating the Touch Screen
ENWW If you can 't verify the publisher of Monitors Supported: 2 monitors
Touch Software Installation
The CD that comes with Windows applications. Insert the CD in...
HP LD4200tm LCD Monitor User Guide - Page 39
... warning displays about the driver not passing Windows Logo testing, click Continue Anyway.
7. The USB terminal supports USB 2.0 and full speed (12Mbps).
Opening the Touch Utility - It displays the ... finishes installing the software, click Finish to continue.
2. To Uninstall the Touch Monitor driver:
1. Driver and Configuration Control Panel Utility
With the Touch Control Panel utility...
HP LD4200tm LCD Monitor User Guide - Page 40
...in order to cause a button down / button up occurs. Windows 64Bit operating systems do not support the beep device.
● Sound Tone/Sound Frequency - Move the slider to define how ... to adjust the duration of the sound. Information
The Information tab displays the copyright and warning information about the Touch Monitor Driver.
This mode is equivalent to select an item, lift your...
HP LD4200tm LCD Monitor User Guide - Page 41
..., and modifying the size of a touch object can be recognized within the size of Touch Device Monitor Mapping is run, it will control.
◦ Drawing Mode - In Drawing Mode, a touch ...width limits.
● X-Width Limit - Select if clicking type actions are not supported in connection with the applications it displays a typical two-button mouse icon in the X-Width Limit and Y-Width Limit ...
HP LD4200tm LCD Monitor User Guide - Page 48
... mode, or Stretch mode depending on each monitor functions independently.
In Multi-monitor mode, check Support multiple monitors to individually calibrate and configure each monitor functions independently.
● Stretch Mode - In this mode the touch screen on the left of the number 2 monitor by selecting Windows Display Properties > Settings.
40 Chapter 5 Operating the Touch...
HP LD4200tm LCD Monitor User Guide - Page 50
... fits into the current mode. Check that matches with the monitor or download from the HP Web site (http://www.hp.com). D-sub analog signal - press the AUTO button on...appears Monitor driver is connected. Use a screen-saver function.
42 Appendix A Troubleshooting
ENWW
when the monitor is not installed. "Key Lock On" message appears when Key Lock function is supported by the monitor....
HP LD4200tm LCD Monitor User Guide - Page 51
... color resolution (16 colors). Color is set properly. Set the number of the LCD panel. Equalizer is out of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support
Preparing to Call Technical Support
If you are using the troubleshooting tips in the operating system.
Check if the...
HP LD4200tm LCD Monitor User Guide - Page 52
... higher or lower. HP LD4200tm
Table B-1 HP LD4200tm Specifications Display Type Viewable Image Size Pixel Pitch Maximum Weight Without Stand & Speaker With Speaker With Stand With Stand & Speaker Dimensions (Without Stand & Speaker) Height Depth Width Dimensions (With Speaker) Height Depth Width Dimensions (With Stand) Height Depth Width
106.73 cm TFT LCD 106.73 cm diagonal...
HP LD4200tm LCD Monitor User Guide - Page 53
Table B-1 HP LD4200tm Specifications (continued)
Dimensions (With Stand & Speaker)
Height
68.0 cm
26.7 inches
Depth
29.3 cm
11.5 inches
Width
99.9 cm
39.3 inches
Power
Rated Voltage
AC 100-240V ~50/60Hz 2.2 A
Power Consumption
On Mode
220W Typical
Sleep Mode
≤ 1W (RGB) / 4W (HDMI/DVI)
Off Mode
≤ 1W
Maximum Resolution
RGB
1920 x 1080 @ 60Hz
HDMI/DVI...
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