HP K8600 Support Question
HP K8600 Support Question
Find answers below for this question about HP K8600 - Officejet Pro Color Inkjet Printer.Need a HP K8600 manual? We have 2 online manuals for this item!
Question posted by burnettsecurity on February 27th, 2012
Problems With Black Streaks How Do I Correct It
I have a new Officejet Pro 8600 plus and it is making black streaks when printing and scanning
Current Answers
Related HP K8600 Manual Pages
User Guide - Page 7
... Colors are printing as black and white 62 Wrong colors are printing 62 Printout shows bleeding colors 62 Colors do not line up properly 63 Lines or dots are missing from text or graphics 63
Solve paper-feed problems ...63 A paper-feed problem is occurring 63
Solve device management problems 65 Embedded Web server cannot be opened 65
Troubleshoot installation...
User Guide - Page 39
...often useful to view, and then click myPrintMileage.
and to help troubleshoot problems; On the myPrintMileage Web site, you can print with the remaining amount of ink
To gain access to myPrintMileage •...the Web pages that are used , whether you use more black or color ink, and the estimated number of ink you can see the print analysis, such as the duplexer. to verify installation of ...
User Guide - Page 58
...their correct color-coded...correctly in the tray and is in the Printer Setup Utility. If you have removed the orange protective caps from each one to ensure proper contact. Make...printing supplies
This section covers the following tips and resources to resolve printing problems. • For a paper jam, see Clear jams. • For paper-feed problems, such as the current or default printer...
User Guide - Page 60
... software. If there is inserted into its correct color-coded slot. If disabling the firewall allows you to communicate with the device, try temporarily disabling the firewall.
Check the printhead Make sure the printhead is a problem communicating with the device, you are installed or replaced, the device automatically prints a few alignment pages to align the...
User Guide - Page 61
... device after removing the printhead Remove the printhead. If you are printing black text and a blank page prints, the black cartridge might take longer to make sure the orange protective caps have
been removed from the printhead.
Turn off the device, wait
Solve printing problems
57 Turn off the device after removing the printhead After removing the...
User Guide - Page 62
...
that is recommended that you use a USB cable that you select the correct print quality settings in the printer driver for the document do not exceed the printable area of white paper. Check the color print settings Make sure Print in Grayscale is loaded Make sure the media width and length guides fit snugly against the edges of...
User Guide - Page 63
...Make sure the media size and page orientation selected in the application match the settings in the printer driver. Also, it is recommended that you use a USB cable that is faded or dull colored • Colors are printing... low on ink, and the print job was cancelled. For more information, see Change print settings. If the above solutions do not work, the problem may be caused by USB cables...
User Guide - Page 65
... more time to reduce ink, or use with the device.
Evaluate any problem areas, and perform the recommended actions.
For more information, see Change print settings.
Ink is especially true for use HP Premium Paper designed for printing vivid color documents. Poor print quality and unexpected printouts
61 However, note that decreasing ink saturation might...
User Guide - Page 66
... not guarantee or support refilled ink cartridges. For more information, see Change print settings. Colors are printing as black and white
Check the print settings Make sure Print in Grayscale is not selected in reduced print quality and damage to the device or printhead.
Evaluate any problem areas, and perform the recommended actions. Check the media type Some media...
User Guide - Page 67
... sheet of your software to the correct markings in the tray. Check the graphics placement Use the zoom or print preview feature of white paper. For more information, see Clear jams. • A paper-feed problem is occurring
A paper-feed problem is occurring
Media is not supported for the printer or tray Use only media that...
User Guide - Page 69
...8226; Ping the device using the IP address from the control panel, print the network
configuration page.
Solve device management problems
65 If necessary, place the media on and working properly. You can...Ping 123.123.123.123 If a reply appears, the IP address is correct. Check your network setup • Make sure you are accessing the Embedded Web Server using HTTPS protocol, you may ...
User Guide - Page 70
... that the device can print a self-test diagnostic page. • Make sure that the rear access panel or duplexer is locked into place.
For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems
Hardware installation suggestions
Check the device...
User Guide - Page 71
... installed on the same subnet as the computers that
will be using a computer running Windows, make sure it matches the IP address listed on the network configuration page. NOTE: After correcting any problems, run the installation program again. Problems connecting to a wired network If the Link light on the network connector does not turn...
User Guide - Page 82
...
HP 88 Black and Yellow Officejet Printhead HP 88 Magenta and Cyan Officejet Printhead
C9381 C9382
HP media To order media such as HP Premium Plus Photo Paper ...or HP Premium Paper, go to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer...
User Guide - Page 83
... following support services to obtain assistance. B Support and warranty
The information in Maintain and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions did not solve your problem, try using one of the following topics: • Hewlett-Packard limited warranty statement • Obtain electronic support •...
User Guide - Page 85
... or properties dialog box, and click the About tab.) 6. Obtain HP telephone support
During the warranty period, you have a problem printing from the HP Customer Care Center. Obtain the version number of the printer software. (To find support and warranty information, go to call Visit the HP Web site (www.hp.com/support...
User Guide - Page 91
... Gothic Italic. C Device specifications
For media and media-handling specifications, see Understand specifications for more information on -demand thermal inkjet printing
Four ink cartridges (one each for black, cyan, magenta, and yellow)
Two printheads (one black and yellow, and one magenta and cyan)
Visit www.hp.com/pageyield/ for supported media. • Physical specifications...
User Guide - Page 94
...)
NOTE: You can open the embedded Web server without being connected to the Internet. Print resolution
Black Up to 1200 dpi with pigmented black ink
Color HP enhanced photo quality (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with a USB cable) • An Internet connection (required for some features will...
User Guide - Page 98
... model number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. This regulatory number should not be confused with the marketing name (HP Officejet Pro K8600 Printer series) or product number (CB015A, CB016A).
94
Regulatory information
User Guide - Page 102
... 10 order 77 warranty 80 acoustic emissions 91 Add Printer installation 40 administrator management tools 27 settings 28 after the support period 82 aligning printheads 49
B
black and white pages troubleshoot 62
blank pages, troubleshoot print 57
borderless printing Mac OS 26 Windows 25
both sides, print on 24 sizes supported 15
customer support electronic...
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