HP K5400 Support Question
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Question posted by vgarabadayna50 on February 24th, 2014
Hp K5400 Won't Print Black
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Related HP K5400 Manual Pages
User Manual - Page 5
...types and weights 16 Set minimum margins ...17 Load media ...17 Configure trays ...20 Change print settings ...21 To change settings from an application for current jobs (Windows 21 To change ... (Windows 21 To change settings (Mac OS 21 Use the HP Solution Center (Windows 22 Print on both sides (duplexing 22 Guidelines for printing on both sides of a page 22 To perform duplexing (Windows...
User Manual - Page 6
...Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 ... ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49...
User Manual - Page 7
...61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 ... HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77
B Support and warranty Obtain electronic support ...78 Obtain HP ...
User Manual - Page 8
...System requirements ...87 Network protocol specifications 88 Embedded Web server specifications 88 Print resolution ...88 Environmental specifications 89 Electrical specifications ...89 Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779 89 D Regulatory ... equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95
4
User Manual - Page 9
...and reports
Provides information about operations. Available from the Web site. HP Printer Utility (Mac OS)
Contains tools to resolve problems. • Find...; Windows®)
Provides information about how to use the device and to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from...
User Manual - Page 10
... print the print quality diagnostic page. During the warranty period, this support is accessible for users with the device software. HP Solution Center (Windows)
Allows you to contact HP.
For users who are color blind, colored buttons...For more information, see Use the HP Solution Center (Windows). HP Web sites
Provide the latest printer software, and product and support information.
User Manual - Page 16
...
This section contains the following topics: • Select print media • Load media • Configure trays • Change print settings • Use the HP Solution Center (Windows) • Print on both sides (duplexing) • Print on special and custom-sized media • Print borderless • Cancel a print job
Select print media
The device is designed to work well...
User Manual - Page 25
... Handling in the left panel.
• Toolbox (Windows): Click the Services tab and click Paper Handling. • HP Printer Utility (Mac OS): Click Paper Handling from an application for the driver. For more information about printing from a specific application, see the online help for current jobs (Windows)
1. Open the document that you want...
User Manual - Page 26
... of supported custom-sized media by turning the media over and feeding it before printing is not equipped with watermarks and prepunched holes.
If the HP Solution Center on your application or in the printer driver. • Do not print on both sides of the media, the device holds the media and pauses while...
User Manual - Page 39
...print analysis, such as the duplexer.
If you wish to view, and then click myPrintMileage. Understand the self-test diagnostic page
35 NOTE: The Support button is a service that are used , whether you use myPrintMileage, you must have used to open myPrintMileage. To use more black or color...
• Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose...
User Manual - Page 61
... has restarted, reinsert the printhead. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Change print settings. Turn off the device, wait about ink levels. Check the media settings • Make sure you are printing black text and a blank page prints, the black cartridge might be empty. If you select the...
User Manual - Page 63
... fields (such as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not line up properly • Lines or dots are printing as those generated by... printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of ink, and the print job was cancelled. Make sure the media meets HP specifications, and try to...
User Manual - Page 65
... filling the text or graphics completely
Check the media type Some media types are not suitable for printing drafts. Output is not selected in the printer driver.
Colors are printing as black and white
Check the print settings Make sure Print in Grayscale is faded or dull colored
Check the print mode The Draft or Fast mode in the...
User Manual - Page 66
... shows bleeding colors
Check the ink cartridges Make sure ink cartridges have not been tampered with the device. For more information, see To print the print quality diagnostic page. Lines or dots are not suitable for gaps in the placement of white paper. Evaluate any problem areas, and perform the recommended actions. HP does...
User Manual - Page 80
... (USB 2.0)
Wireless or wired external print server
Supplies
This section covers the following tools: • Embedded Web server: Click the Order Supplies button from any page in the embedded
Web server. • Toolbox (Windows): On the Estimated Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click Supplies Status from...
User Manual - Page 83
... support
79 4. Note how the device is connected to your system, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of the printer software, such as through USB or network connection.
5. If you have a problem printing from a particular application, note the application and version number. Obtain the version number...
User Manual - Page 90
... media and media-handling specifications, see Understand specifications for more information on -demand thermal inkjet printing
Four ink cartridges (one each for black, cyan, magenta, and yellow)
Two printheads (one black and yellow, and one magenta and cyan)
Visit www.hp.com/pageyield/ for supported media. • Physical specifications • Product features and capacities •...
User Manual - Page 92
..., Mozilla
Firefox 1.0, or Safari 1.2, or later) • A network connection (you cannot use the embedded Web server connected directly to the Internet. Print resolution
Black Up to 1200 dpi with pigmented black ink
Color HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on the same side of a firewall as the...
User Manual - Page 95
Other regulatory information
91
If it is defective, it should not be confused with the marketing name (HP Officejet Pro K5300/K5400) or product number (C8184A, C8185A, C8194A, C9277A). Power cord statement The power cord cannot be discarded or returned to the supplier. The Regulatory Model Number ...
User Manual - Page 99
... clean printheads 49 colors bleeding 62 faded or dull 61 print black and white,
troubleshoot 61 specifications 88
troubleshoot 62 wrong 61 connectors, locating 8 control panel administrator settings 28 illustration 70 lights, understanding 70 locating 7 custom-sized media guidelines 13 print on 23 sizes supported 15 customer support electronic 78 HP Instant Support 34 phone...
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