HP EliteBook 8760w Support Question
HP EliteBook 8760w Support Question
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Question posted by reevjus on June 18th, 2014
Hp 8760w Wont Power Up
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Current Answers
Answer #1: Posted by freginold on July 31st, 2014 4:57 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8760w Manual Pages
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 1
Installing SATA Drivers on HP EliteBook Notebook PCs
Introduction...2 Purpose ...2 Audience ...2 Benefits of SATA ...2
System Requirements and Prerequisites 2 System requirements ...2 System prerequisites ...2
Transitioning a Sysprep image from IDE to SATA 3 Where these ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2
... document applies to 150MB/Sec transfer rate for disk traffic, and provides link power management with SATA in AHCI or NATIVE mode; Intel Matrix Storage Manager Driver provides...drivers into a Windows XP installation on HP EliteBook Notebook PC models. System prerequisites
You will need the following guidelines provide procedures for use by HP personnel and customers.
Audience
This white...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 3
...removable media (i.e. Copy the files in step 5. This section provides guidelines for current HP desktop and workstation Intel SATA controllers are applicable
IMPORTANT: Follow the installation instructions in an... customers who need to add SATA support to unpack. Although this whitepaper is intended to cover HP Notebook PCs, this command line: • Sp#####.exe -e -f -s
• Where o...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 5
... time switch that directory to the location of the component inside the softpaq. Using the example above that overrides the default path set at www.hp.com.
2) Unpack all the files above ) to unpack. iastor.inf e. txtsetup.oem
4) Copy all the files from step 3, above to the following path on the...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 7
... will use c:\xpcd)
2) Download and save the "Intel Matrix Storage Manager" softpaq that is a run time switch that overrides the default path set at www.hp.com.
3) Unpack all the files from step 4 to the c:\xpcd\i386 folder.
7) Also copy all the files from the SoftPaq. a. o -s instructs the package to unpack...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 10
... overrides installation of the Intel storage drivers on your platform at build time. Using the example above that overrides the default path set at www.hp.com.
3) Unpack all the files from the floppy to the c:\winpe\i386\inf folder.
6) Copy the other files to unpack. Copy the files in Notepad...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 12
... modify the image to support SATA AHCI Native Mode enabled (the default mode). o -f is a run time switch that overrides the default path set at www.hp.com.
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Installing SATA Drivers on HP EliteBook Notebook PCs - Page 13
... your removable media. A warning that Windows cannot verify that the device is listed this time' when prompted to connect to restart your models from www.hp.com. 7) In Device Manager, right-click the IDE ATA/ATAPI controllers/Intel ® ICH9M Serial ATA Storage Controller and select 'Update Driver'. When asked "Do...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14
..."Run" dialogue box appears, type the following command:
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HP ProtectTools Security Software 2010 - Page 10
...u r a tio n The Device C lass C onfiguration option is where the true power of Device Access Ma nager lies.
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HP ProtectTools Security Software 2010 - Page 12
...existing standards-based enterprise systems. The hard drive on a new HP Business notebook is supported on the size of powerful encryption and strong access control software that if the password is ...in the background. The time it can continue to authenticate themselves upon system restart. HP Enhanced Pre-Boot Security
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HP ProtectTools Security Software 2010 - Page 15
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In Embedded Security for a...
HP ProtectTools Security Software 2010 - Page 17
... bleach the hard drive at a predetermined schedule.
Privacy Manager for HP ProtectTools
Computrace LoJack Pro, powered by HP ProtectTools. LoJack Pro permits remote monitoring, management, and tracking of
...everyday communications tools such as instant messaging and email. Computrace® LoJack Pro for HP ProtectTools
W hen it is in your computer.
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HP ProtectTools Security Software 2010 - Page 21
... / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
A
A
A
P
Credential Manager for HP ProtectTools
A
A
A
P
Embedded Security for HP ProtectTools
A
A
A
P
Java Card Security for HP ProtectTools
A
A
A
W
Computrace / Lojack
for HP ProtectTools Security Manager?
21 W hat add-on modules are currently available for Laptops - for
S
S
S
S
Desktops...
2009 HP business notebook PC F10 Setup overview - Page 3
... Provides access to security related options such as storage drives, keyboard, display, slots, and ports. HP F10 Setup for business notebooks had extensive language support. Security - For a detail list of F10 ... information, set date and time, exit F10 Setup with the various devices, such as power on select models), and F10 Setup feature access options. to load the operating system and...
2009 HP business notebook PC F10 Setup overview - Page 4
... to Cancel
• Run-In Test
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Feature
Function
Options (Default in test and a hard disk test.
...current session.
Yes, No or Cancel
SECURITY MENU
Administrator Tools
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Reset BIOS security to factory
N/A
defaults. Set System Date...
2009 HP business notebook PC F10 Setup overview - Page 5
... User ID Privilege level. Yes/No
• At least one number required
Allows administrator to allow spaces in the event that the power on password. Enabled/Disabled
Always Prompt for HP SpareKey Enrollment
Allows administrator to require at least one upper case character, such as a,b,c or d for a BIOS password to qualify
•...
2009 HP business notebook PC F10 Setup overview - Page 6
... within the operating system. Enabled/Disabled
DriveLock Password
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2009 HP business notebook PC F10 Setup overview - Page 8
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2009 HP business notebook PC F10 Setup overview - Page 9
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