HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by maxela on September 6th, 2014
My Hp Probook 4730 Wont Turn On And Orange Light Is Blinking
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Current Answers
Answer #1: Posted by freginold on October 7th, 2014 10:24 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8460p Manual Pages
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business Notebook...Professional...7 Windows Vista Business / Windows 7 Professional 8 Appendix A: Using HP SoftPaq Download Manager 10 Using HP SoftPaq Download Manager to update the current platform 10 Using HP SoftPaq Download Manager to download softpaqs for multiple platforms 12 Appendix B: ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
...
Information regarding minimum hardware requirements for 2011 HP Business Notebook PCs. Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate...
Service Guide - Page 1
HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC
Maintenance and Service Guide
Service Guide - Page 9
...Name
Processors
Description
HP ProBook 6460b Notebook PC
HP ProBook 6460p Notebook PC
√
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile ..., 4 threads
2430M, 2.40-GHz (Turbo up to 3.00)
√
processor 3-MB L3 cache, 4 threads
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
√ √
√
√
√
√
√
√
√...
Service Guide - Page 11
Category Memory
Flash cache Hard drives
Description
HP ProBook 6460b Notebook PC
35.6-cm (14.0-in) HD, ... drives:
√
● 750-GB, 7200
● 500-GB, 7200
● 320-GB, 7200-rpm
● 250-GB, 7200
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
√
√
√
√
√
√
√
√
√
√
√
√...
Service Guide - Page 12
... bay
Microphone Audio Webcam Modem Ethernet
Description
HP ProBook 6460b Notebook PC
Supports the following solid-state...
models)
S3/S4/S5 wake on LAN
√
NIC power down technology
√
Ethernet cable not included
√
HP EliteBook 8460p Notebook PC
√
HP EliteBook 8460w Mobile Workstation
√
√
√
√
√
√
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√
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...
Service Guide - Page 13
Category Wireless
External media card Ports
Description
HP ProBook 6460b Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display
√
assembly
Three WLAN antennas built into display ...
Service Guide - Page 14
...
Description
HP ProBook 6460b Notebook PC
DisplayPort 1.1a
√
RJ-11 (modem)
√
RJ-45 (Ethernet, includes link and
√
activity lights)
USB...Wh) Li-ion battery
√
Supports 9-cell, 73-Wh HP Ultra-
√
Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
√
√
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HP EliteBook 8460w Mobile Workstation
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√
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√...
Service Guide - Page 15
...Description
HP ProBook 6460b Notebook PC
Supports 9-cell, 100-Wh HP Extended
√
Life Battery
Supports 6-cell, 55-Wh HP Long Life Li-
√
ion battery
HP ...8730;
Microsoft Basics
Windows Vista Home Basic 32 with
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Microsoft Office 2010 Personal
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 16
Category
Description
HP ProBook 6460b Notebook PC
Windows 7 Professional 64 with
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...32
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Windows 7 Starter 32
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DRDVD Windows 7
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DRDVD Windows 7 with WinDVD
√
Web-only support:
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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√...
Service Guide - Page 17
Category Serviceability
Description
HP ProBook 6460b Notebook PC
Windows XP Professional 64
Windows... module
√
Optical drive
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Mini-PCI components (WLAN, WWAN,
√
SIM)
Modem
√
Keyboard
√
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
√
√
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√
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...
Service Guide - Page 25
... models only)
Description
● When the computer is off, press the button to turn off or in Hibernation, press the button to open HP QuickWeb.
● When the computer is in Hibernation, press the button briefly to exit Hibernation. Turns the wireless feature on , press the button briefly to initiate Sleep.
● When...
Service Guide - Page 43
... (55 WHr, 2.8 Ah, long life) 6-cell (2.55 Ah) (1-year warranty) 3-cell (31 WHr, 2.8 Ah) Base enclosure (includes rubber feet) For use with HP ProBook 6460b computer models For use with HP EliteBook 8460p and 8460w computer models Cable Kit (not illustrated; Item (19) (20) (21)
(22)
Description 256-GB solid-state drive 160-GB solid...
Service Guide - Page 44
Display components
Item Description
(1)
Display bezel
For use with HP ProBook 6460b models with a webcam
For use with HP EliteBook 8460p models with a webcam
For use with HP EliteBook 8460w models with a webcam
(2)
Webcam module with microphone
For use with HP ProBook 6460b models
For use with HP EliteBook 8460p/w models
36 Chapter 3 Illustrated parts catalog
Spare part number
643918-...
Service Guide - Page 45
... (not illustrated)
For use with HP ProBook 6460b models
For use with HP EliteBook 8460p/w models
(3)
Display hinges (includes left and right hinges)
For use with HP ProBook 6460b models
For use with HP EliteBook 8460p/w models
(4)
Display hinge covers
For use with HP ProBook 6460b models (includes left and right covers)
For use with HP EliteBook 8460p/w models (includes left, right, and...
Service Guide - Page 46
Item Description Display Screw Kit (not illustrated) For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Rubber Kit (not illustrated) Display Panel Support Kit, includes: ● WLAN antenna kit ● WWAN antenna kit ● Display HD cable kit ● ...
Service Guide - Page 48
Plastics Kit
Item
(1) (2) (3) (4)
Description Plastics Kit for use in HP ProBook 6460b models Plastics Kit for use in HP EliteBook 8460p/8460w models RJ-11 jack ExpressCard slot protective insert Optical drive protective insert Bottom door
Spare part number 641832-001 642804-001
40 Chapter 3 Illustrated parts catalog
Service Guide - Page 73
.../microphone module, and display panel with microphone For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Microphone modules For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Screw Kit For use in HP ProBook 6460b models For use in Hibernation, turn the computer on page 109 for more information about removing the...
Service Guide - Page 77
... the door toward you are unsure whether the computer is available in Hibernation, turn
the computer on page 63). Bottom door
The bottom door is off the ... the door off or in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models. Component replacement procedures 69 Before disassembling the computer, follow these steps: 1....
Reference Guide - Page 33
... of networking connection or perform any computer functions while the computer is initiated, the power lights blink and the screen clears.
Your work returns to the screen as it was before you ...battery reaches a critical battery level while in Hibernation. When the computer exits Sleep, the power lights turn on and your work is saved to a disc or an external media card. Initiating and ...
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