HP ENVY Inspire 7900e Support Question
HP ENVY Inspire 7900e Support Question
Find answers below for this question about HP ENVY Inspire 7900e.Need a HP ENVY Inspire 7900e manual? We have 3 online manuals for this item!
Question posted by chayden8 on September 10th, 2023
Why Is My Hp7900e Only Printing Out Black & White?
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Current Answers
Answer #1: Posted by SonuKumar on September 10th, 2023 9:48 PM
SonuKumar
Member since:
May 9th, 2021 Points: 16,620,300
Member since:
May 9th, 2021 Points: 16,620,300
There are a few reasons why your HP 7900e might only be printing out black and white. Here are a few things to check:
Make sure that the printer is set to print in color. You can do this by checking the printer settings or by looking at the printer's control panel.
Make sure that you are using the correct ink cartridges. The HP 7900e uses separate cartridges for black and color ink. If you are only using a black ink cartridge, the printer will only print in black and white.
Make sure that the ink cartridges are not empty. If the ink cartridges are empty, the printer will not be able to print in color.
Clean the printer's printhead. Over time, the printhead can become clogged with ink, which can prevent it from printing in color. You can clean the printhead using the printer's self-cleaning feature.
If you have checked all of these things and your printer is still only printing out black and white, you may need to contact HP support for further assistance.
Here are some additional tips to help you troubleshoot the issue:
Try printing a different document. If the other document prints in color, then the problem is likely with the original document.
Try printing a test page. The test page will help you to determine if the printer is working properly.
Try restarting the printer. Sometimes a simple restart can fix the problem.
I hope this helps!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related HP ENVY Inspire 7900e Manual Pages
User Guide - Page 3
HP ENVY Inspire 7200e series HP ENVY Inspire 7900e series
SUMMARY This guide provides configuration, use, and safety and environmental information.
User Guide - Page 5
... ...2 Control panel features ...3 Tilt the control panel ...3 Overview of buttons and lights ...3 Function buttons...4 Dashboard buttons ...4 Change printer settings ...5 To change settings for a function...5 To change the printer settings ...5 Use the HP Smart app to print, scan, and manage ...6 To install HP Smart and open the app ...6 Get more information about HP Smart...
User Guide - Page 6
... connecting to same Wi-Fi network (Wi-Fi Direct 32 Tips for successful printing ...33 Ink tips...33 Paper loading tips ...34
6 Copy, Scan, and Mobile Fax ...35 Copy from the printer ...35 Scan using HP Smart (iOS/Android, Windows 10, and macOS 35 Scan using the HP Scan software (Windows 7) ...36...
User Guide - Page 7
...
Information on cartridges and the printhead ...39
Some color ink is used even when printing with black cartridge only 40
Check the estimated ink levels ...40 To check the estimated ink levels from the printer control panel 40
Order cartridges...40
Replace the cartridges...41 To replace the cartridges ...41
Use single cartridge...
User Guide - Page 8
...from the printer control panel 72 To create a schedule for Quiet Mode from the printer control panel 72 To turn Quiet Mode on or off from EWS...72
Optimize Printing Supplies ... wired fax statement ...80 Regulatory information for wireless products...80 Dynamic security enabled printers...82
Accessibility ...83
Environmental product stewardship program...83 HP tips for reducing environmental impact...
User Guide - Page 11
... views
This topic describes the printer front views, printing supplies area, and printer back view. Printer front view
Table 1-1 Printer front view
Feature
Description
1
Document feeder
2
Document feeder paper-width guides
3
Document feeder tray
4
Document feeder... tray
14
Output tray extension
Get started
This section describes the printer parts, control panel features, and other...
User Guide - Page 12
... for extended periods of time. Printer back view
2 Chapter 1 Get started Printing supplies area
Table 1-2 Printing supplies area
Feature
Description
1
Front door
2
Cartridge access door
3
PIN code label
4
Cartridges
NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage. Do not turn the printer off when a cartridge is missing...
User Guide - Page 13
...
Control panel features 3 Use the HP Smart app and a network connection to the Internet if you can print using a USB cable connection, if desired, but the printer must also still be connected to set up your printer and receive the HP+ offer.
After setup, you have enabled HP+.
2
Power connection
Control panel features...
User Guide - Page 14
... down the tab at the top of a screen on the display, check the status of the printer, or monitor and manage current and scheduled printer tasks. Dashboard buttons
The Dashboard on the printer control panel lets you can print.
● Slow blinking light with clear pause indicates that wireless is on, but not configured...
User Guide - Page 15
... ink levels.
Some features of the control panel display shows the available functions for the printer. Select Copy or Scan and then select the desired option.
2. Change printer settings 5
Quiet mode (if supported)
Quiet Mode slows down printing to do not have to replace the cartridges until prompted to reduce overall noise without...
User Guide - Page 33
...printer is best to work well with most types of paper at www.hp.com for selecting and using paper
For the best results, observe the following paper in a variety of print...
Look for papers with the ColorLok logo for optimum print quality. Use HP paper for printing everyday documents.
Media with crisp, vivid color, bolder blacks, and that is loaded correctly when loading from major ...
User Guide - Page 43
..., the paper should be able to hp.com/go to print. ● Install both the black and color cartridges correctly. To turn on Wi-Fi Direct 33 TIP: You can check the printer settings from the EWS. Touch the Settings button .
3. Tips for successful printing
To print successfully, the HP cartridges should have an HP...
User Guide - Page 45
NOTE: Some scan functions are using your device camera. From the printer control panel display, touch Copy. 4. Touch the Copy button . If you want to copy in black-and-white, touch the Copy
Settings button to change the default color.
● If your original print-side down on the type of device you can also...
User Guide - Page 50
... and click HP Ink. (You might be inaccurate or unavailable. ● Ink from the printer control panel. Some color ink is used even when printing with black cartridge only
Ink is used in a number of ways throughout the inkjet printing process. When you can visit the hp.com/buy/supplies page to avoid possible...
User Guide - Page 69
... ink levels to open the Dashboard, and then touch the Setup button . Fix print quality issues 59 Look at the Power button located on the printer. 9. Reconnect the power cord to a power outlet
2. Load Letter, A4, or Legal unused plain white paper into the main tray. Load Letter, A4, or Legal unused plain...
User Guide - Page 70
... not be available in all tests that can run the HP Print and Scan Doctor from HP Smart. Touch Reports.
If you are seeing streaks in the color and black boxes, or no ink in diagnosing network
connection issues.
1. b. From the printer control panel, touch or swipe down the tab at the top...
User Guide - Page 71
...Make sure the printer's power cord is connected firmly to confirm that the Wi-Fi Direct is connected firmly to clean the printhead, or you have installed a compatible printing app. Printhead alignment... fails ● If the alignment process fails, make sure you might have loaded unused, plain white paper into the main tray....
User Guide - Page 76
... is streaked or has any of the blocks of the printed page. For more information, see To install HP Smart and open the app.
● Align the printhead when the printer status page shows streaking or white lines through any incorrect or missing colors.
You should perform the procedures in the following sections...
User Guide - Page 77
...the Dashboard, and then touch the Setup button .
2. NOTE: You can cause print quality problems. 1. From the printer control panel, touch or swipe down the tab at the top of the screen to... Setup button .
3. The printer automatically aligns the printhead during the initial setup. Load Letter or A4 unused plain white paper into the main tray. From the printer control panel, touch or swipe...
User Guide - Page 79
... community: Join the community forums to provide the following contact options are using Windows 10, you need for resolving paper jams, network connection issues, print quality issues, printer errors, and more.
If you need help with an HP support agent or the HP Virtual Agent online.
The following information:
HP support 69...
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