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HP ENVY 100 Support Question

HP ENVY 100 Support Question

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Question posted by miracruzj on March 31st, 2012

My Printer Would Not Print, Only Black Pages With A Colored Band On One Side!

whenever I try to copy anything all I get is a black page with several colored lines on the right hand side of the page, how can I fix it? still prints well from the web.

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Related HP ENVY 100 Manual Pages

Reference Guide - Page 1

... computer Printer access door (opened) Print cartridges Paper-width guides Paper tray (out) Apps Manager Web Wireless Ink Services Setup Print photos Apps Copy Scan Touch a button or icon to activate. Print the web, without... Troubleshooting If your printer is not connected to the network: 1. Print coupons, recipes, maps, news, coloring pages, and more apps or remove them. • Your...
Reference Guide - Page 2

... computer: • Windows XP, Vista, Win 7: Click Start > All Programs > HP > ENVY 100 eAll-in [English] © 2010 Hewlett-Packard Development Company, L.P. *CN517-90081* CN517-90081 Onscreen Help is available at: www.hp.eu/certificates. Just send an email to your printer's email address from Anywhere HP ePrintCenter To find the European Union...
User Guide - Page 3

Contents 1 HP ENVY 100 e-All-in-One D410 series Help 3 2 Get to know the HP ENVY Printer parts ...6 Control panel features ...7 3 How do I?...9 4 Print Print photos ...12 Load media ...14 Print from anywhere ...16 Print Apps ...17 Tips for print success ...18 5 Copy and scan Copy text or mixed documents 19 Scan to a computer, USB drive, or memory card 22 Tips for copy and...
User Guide - Page 8

To completely remove power, turn off your printer. Comes out automatically when printing or copying, then stows automatically. 8 Color graphics display (also referred to as the display) 9 USB flash drive slot 10 Memory card slots 11 Printer access door (open) 12 Paper path cover 13 Squeeze buttons for removing paper path cover 14 Paper-width guides...
User Guide - Page 9

... Setup: Opens the Setup menu with a list of copies. When the icon is colored, wireless is colored, Web Services are enabled, takes you can preview your scan. 7 Cancel: Stops the current operation. 8 Apps: Provide quick and easy access to pages to print from the Web, such as maps, coupons, coloring pages, puzzles, and more Apps. 3 Back:: Returns to the...
User Guide - Page 13

... manually only when you change settings, click the button that opens the Properties dialog box. Make sure the product is the selected printer. 4. If you need to change print quality, print on your software application, click Print. 3. To print from anywhere Print Apps Related topics Load media Tips for the specific photo paper and photo enhancement...
User Guide - Page 15

... can use the Maximum dpi setting with supported types of the paper. 4. Print photos saved on your software application, click Print. 5. Then, select the appropriate paper size. If the borderless paper size and paper type are not compatible, the printer software displays an alert and allows you remove your software application, this button...
User Guide - Page 16

...Resizing Options area, click the appropriate envelope size in the Print dialog box. Print on labels and envelopes With the HP ENVY, you are printing on a single envelope, a group of envelopes, or ...Technologies area, click the Photo fix drop-down list and select from the following • Load A4 or 8 1/2 x 11 inch paper Pull out paper tray. Print a test page on top of the following...
User Guide - Page 18

... protected To help prevent unauthorized email, HP assigns a random email address to your computer or mobile device, and both the email message and recognized attachments will print. • Your printer needs to have a wireless network connection to the Internet. However, the ePrint service does not filter emails based on the original fonts and...
User Guide - Page 19

... SSID and IP are allowed to send email to your printer connected wirelessly to a network and Web Services enabled. Print Apps Print pages from HP. Print Apps 17 If prompted to connect to the Internet, touch Yes to continue to display the Web Services status dashboard. You can print coloring pages, calendars, puzzles, recipes, maps, and more, depending on the...
User Guide - Page 20

... your photos online and order prints. Make sure only one page. Make sure the paper-width guide does not bend the paper in the input tray. • Set the print quality and paper size settings...and follow the prompts to set the postal code to use with HP printers to fit snugly against all paper. Click here to print from the web, simply and easily. Tips for and tested with your Apps. &#...
User Guide - Page 24

... scan Start copy. ❑ Touch B&W or Color. Load original. The Copy preview appears. ❑ Touch Settings. d. Load original print side down on . ❑ Touch Settings to close the menu. e. b. f. The Copy Settings menu appears. ❑ Touch 2-Sided. ❑ Touch the 2-sided radio button to turn it on right front corner of copies. ❑ Use the touch screen...
User Guide - Page 25

...right front corner of the glass. • To make a large copy of a small original, scan the original into the computer, resize the image in the scanning software, and then print a copy of available computers appears. Tips for copy and scan success 23 Tips for copy and scan success Use the following tips to a computer and the printer...8226; Load your original, print side down, on which you...
User Guide - Page 27

...you have to avoid possible printing delays. You do not... • Clean cartridges • Clean for back of page ink smearing • Clean paper feed • Cartridge ...the product and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing ...to replace the cartridges until the print quality is used in the printing process in a number of the ...
User Guide - Page 30

... of the printer where ink can build up. Otherwise, touch Second-level Clean to empty the paper tray before starting the cleaning. 28 Work with ink Clean paper feed If false 'Out of paper' messages appears, or you see that the back of printouts show smeared ink, try cleaning areas of page smearing...
User Guide - Page 31

... Feed Cleaning. 3. The end of warranty date, in its designated HP printing device. Touch OK. Related topics Order ink supplies Tips for working with ink ...copy of warranty date has not been reached. Remove all the paper from the paper tray. This warranty does not cover HP ink products that came with HP printers to the color and icon for your printer. This avoids possible printing...
User Guide - Page 33

...connection WiFi Protected Setup (WPS) To connect the HP ENVY to be pressed. ❑ Touch OK. Set up and using a networked printer Add the HP ENVY to a network • WiFi Protected Setup (WPS) ...will need the following : Use Push Button (PBC) method a. 7 Connectivity • Add the HP ENVY to a network • Tips for setting up wireless connection. ❑ Touch Start. ❑ ...
User Guide - Page 38

..., you wrote down for a network connection Use this section to install the HP ENVY software on your computer and print a self-test report to the product. 36 Connectivity When you want to install... the HP ENVY to confirm. Follow the prompts to connect. 6. The product will attempt to connect to correct the WEP key, and then try again. 8. If more than one printer is not ...
User Guide - Page 43

... default printer, right-click the correct product and select Set as the default printer. Make sure the correct product is set as Default Printer. The default printer has a check mark in a black or green circle next to go online for your product again. 5. c. To restart the print spooler NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this...
User Guide - Page 44

... follow the steps below. 42 Solve a problem Try using your operating system, do one of the ...click OK. The default printer has a check mark in a black or green circle next...Print Spooler. • Right-click Print Spooler, and click Restart to Startup type, make sure that can automatically fix this issue. Clear the print queue. To clear the print queue NOTE: HP provides a Printer...

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