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HP Deskjet 3050A Support Question

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Question posted by tazzerml on October 1st, 2013

Printer Runs But Doesnt Print

when i copy or print paper comes out blank have message tricolor cartridge problem all ready tried to clean with distilled water on contacts

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Answer #1: Posted by DreadPirateRoberts on October 16th, 2013 9:57 AM

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How to clean printheads

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00489797

How to clean deskjet printers

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=43059&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-bud02948-2%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

How to clean clogged nozzles

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bpu70138

How to clean laser jet printers

http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=446153&calledBy=&docId=emr_na-c00314469-5&docLocale=

Related HP Deskjet 3050A Manual Pages

Reference Guide - Page 1

Printed in [French] Printed in [Spanish] Printed in [English] EN ES FR HP DESKJET 3050A ALL-IN-ONE J611 SERIES Start by following the setup instructions in the setup poster. English *CR231-90014* *CR231-90014* CR231-90014 © 2010 Hewlett-Packard Development Company, L.P. Black Cartridge 61 Tri-color Cartridge 61 www.hp.com/support

Reference Guide - Page 3

... settings. Select Convert a USB connected printer to a wireless network connection. If the HP Deskjet is already connected to your network, you only need to www.hp.com/go/wirelessprinting. Select HP Deskjet 3050A J611 series. 3. Follow the onscreen instructions. Mac Use HP Setup Assistant in Applications/Hewlett-Packard/ Device Utilities to change it again when...

Reference Guide - Page 4

...HP support contact information, operating system requirements, and the most recent updates to download and install the printer software. ...After software installation, click Start > All Programs > HP > HP Deskjet 3050A J611 series > Help. Mac Find electronic Help From Help, choose ...printing, and in printhead servicing, which prepares the device and cartridges for your product information.

Reference Guide - Page 6

... Windows only) that can help diagnose and solve your wireless printing problems. You can download an application from www.hp.com/go /wirelessprinting for troubleshooting help you may need to press the wireless button twice to find your printer on the printer display. If the printer is only available in English. • You might have...

Reference Guide - Page 7

... Wireless Printing Center has a Network Diagnostic Utility (for Windows only) that the computer is connected to the same network to which the HP Deskjet is connected to the network. - The alert message may see include: - A security software suite can block communication between devices connected on in the printer and faxes folder. - Make sure that can come...

User Guide - Page 14

... and tri-color cartridges correctly. Printer settings tips • On the Paper/Quality tab of the pages that paper loaded in the paper tray lays flat and the edges are seeing ink smears on facing up. • Ensure that you receive a low-ink warning message, consider having a replacement cartridge available to clean. ◦ From the home screen, which displays Copy...

User Guide - Page 20

... conveniently package original HP cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of photos or multiple prints to continue. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. HP Iron-On Transfers • HP Iron-on standard multipurpose or copy paper. Lower the output tray...

User Guide - Page 29

... HP Deskjet 3050A J611 series > HP Deskjet 3050A J611 series 2. 7 Work with cartridges 27 The ink supply level shows an estimate of the amount of different ways, including in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. NOTE: If you receive a low-ink warning message, consider having a replacement cartridge available to open the Printer Software. Click...

User Guide - Page 30

... can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3050A J611 series > HP Deskjet 3050A J611 series 2. Remove cartridge. Click the HP All-in -One, go to www.hp.com/buy/supplies. Related topics • Choose the right cartridges Choose the right cartridges HP recommends that you use original HP cartridges. Related topics • Order...

User Guide - Page 34

...HP All-in-One on connecting to a computer with the device and follow the prompts to correct the problem, and then try again. 3. USB Connection (non-network connection) The HP...directly connecting the printer to your wireless network settings. You will need the following: A wireless 802.11b/g/n network that includes a wireless router or access point. Select HP Deskjet 3050A J611 series 3....

User Guide - Page 35

... Programs or Programs, and then select HP. 2. NOTE: 2 This method requires a USB cable. Select HP Deskjet 3050A J611 series 3. Select Printer Setup and Software Selection. 4. Connect a new printer NOTE: This method is available if you have already installed the printer software. Do not connect the USB cable until prompted to set up and use the...

User Guide - Page 37

... > Programs > HP > HP Deskjet 3050A J611 series > HP Deskjet 3050A J611 series c. For more information, see Check the estimated ink levels. The HP All-in portions of the glass. Make sure you have selected the appropriate paper type and print quality from the Printer Software NOTE: Aligning the cartridges ensures high-quality output. d. 9 Solve a problem This section contains the...

User Guide - Page 38

... does not work, the paper jam will need to access the Printer Toolbox. c. To clean the cartridges automatically a. b. Clear a paper jam Clear a paper jam. Press the cancel button to try to clear the jam automatically. Clean the print cartridges automatically, if the diagnostic page shows steaks or missing portions of the input tray. 36 Solve a problem If the above solutions do...

User Guide - Page 39

... both sides of the cleanout door. • Remove jammed paper. • Close the cleanout door. Clear a paper jam 37 Output tray • If the paper jam is located inside the printer, open the carriage door and slide the print carriage to the right to continue the current job. Press tabs on the control panel to...

User Guide - Page 40

... icon for your product or right-click the icon for error messages and resolve. 2. d. If you are still unable to print, try to it. Try using your operating system, do one of the following : • Windows 7: From the Windows Start menu, click Devices and Printers. • Windows Vista: From the Windows Start menu, click Control Panel...

User Guide - Page 41

... again. 6. c. b. d. If there are blocking the print carriage. Always use any objects, such as paper, that Automatic is selected. • If the service is set as the default printer, right-click the correct product and select Set as the default printer. 5. e. Try using your operating system, do not resolve the problem, click here for more information.

User Guide - Page 42

... Prepare the trays Open output tray ▲ Output tray must be open to begin printing. Clean the ink cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. Ink cartridge problem First try removing and reinserting the cartridges. It is still not resolved, Replace the cartridges. Chapter 9 Click here to go online for more information. Click here to leave...

User Guide - Page 43

... on the ink cartridge. Ink cartridge problem 41 CAUTION: Be careful to touch only the contacts, and do not smear any of four copper or gold-colored pins positioned to meet the contacts on the bottom of the product. 3. On the inside of the product, locate the contacts in the error message. 4. The electrical contacts are four small...

User Guide - Page 45

... available from HP at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for information about the extended service ...• Product name (HP Deskjet 3050A J611 series) • Model number (located inside the cartridge door) • Serial number (located on the back or bottom of the product) • Messages that this situation began? &#...

User Guide - Page 57

... interface card 31, 32 P paper recommended types 17 phone support 42 phone support period period for support 42 print specifications 46 R recycle ink cartridges 48 regulatory notices regulatory model identification number 50 wireless statements 52 S scan scan specifications 46 support process 42 system requirements 45 T technical information copy specifications 46 environmental specifications 45...