HP DesignJet T830 Support Question
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Question posted by dbarbery on June 16th, 2023
I'm Trying To Scan A Document But Document Gets Stuck.
I'm trying to scan a 24" x 36" document for the first time in our T830. The scanner accepts the drawing regardless of rotation (landscape or portrait) but, stops about 1/2 way through the scan and a grinding sound is coming from the inside of the plotter. Is there a common issue that would cause this or do I need to contact our service agent?
Current Answers
Answer #1: Posted by SonuKumar on June 16th, 2023 11:21 AM
https://support.hp.com/us-en/product/setup-user-guides/hp-designjet-t830-multifunction-printer-series/8764514
Download and follow manual - troubleshooting guide
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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