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HP Color LaserJet CP2025 Support Question

HP Color LaserJet CP2025 Support Question

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Question posted by sunamulajoad on April 10th, 2015

How Can I Stop Cleaning Message

printer lasjert cp2025 sends me a message of cleaning after a print of one or two pages

Current Answers

Answer #1: Posted by TommyKervz on April 10th, 2015 5:11 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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1- Turn off the printer.

2- With the printer off, press at the same time the right arrow button (>) and the Cancel button (X)

3- With the previous buttons still pressed, turn the printer back on.

4- Keep the buttons pressed until the message <Permanent Storage init.> appears on the printer. When you see this message release the cancel and right arrow buttons.


Hope that is helpful.
Kervz at www.satechhelp.co.za
Answer #2: Posted by hzplj9 on April 10th, 2015 5:00 AM
hzplj9

Member since:
June 25th, 2012

Points: 4,875,710
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points
The document on this link will explain the errors on the control panel. There would normally be an error code which accompany the message which can be diagnosed and give you the fix.

http://h20566.www2.hp.com/hpsc/doc/public/display?...

This is a link to the primary site.

https://support.hp.com/us-en?openCLC=true.


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