HP CP2025dn Support Question
HP CP2025dn Support Question
Find answers below for this question about HP CP2025dn - Color LaserJet Laser Printer.Need a HP CP2025dn manual? We have 13 online manuals for this item!
Question posted by TessieRDH on September 18th, 2012
Printer Jamming Evry Time I Print
My printer won't print anything. I have tried the front and bottom feed, no luck. It starts to accept the paper then jams up- every time. From the bottom tray, there isn't even a jam- it just won't pick up the paper- then the message says there is a jam- nothing to clear- try again & same thing. Do I need to replace the rollers (not that I know how to do that). Help- I need to get back to work!
Current Answers
Answer #1: Posted by hzplj9 on September 18th, 2012 12:58 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,875,710
Member since:
June 25th, 2012 Points: 4,875,710
I think you ought to check that there is not a sheet of paper further into the printer mechanism. Remove the toner cartridges and check all the way through the paper path before condemning anything more serious.
I have attached a link to the HP site for troubleshooting info.
Related HP CP2025dn Manual Pages
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 1
... toward the product.
1 www.hp.com NOTE: Place the media into tray 1 (callout 2). Manage and Maintain
Load paper and print media
How do I?
HP Color LaserJet CP2020 Series Printer - Load paper and print media
Steps to perform
Tray 1 1 Open tray 1.
2 If loading long sheets of media, pull out the extension tray.
3 If necessary, flip out the extension.
© 2008 Copyright Hewlett...
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 2
... paper.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
2 www.hp.com NOTE: When it is loaded with Legal-size paper, the tray extends from the front of the tray toward you. Manage and Maintain
How do I?
Slide the paper length and width guides so that it is flat at all four corners.
HP Color LaserJet CP2020 Series Printer...
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 7
... paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from tray 1.
HP Color LaserJet CP2020 Series Printer - Manage and Maintain
Clear paper jams
How do I?
Clear jams in tray 1
Clear jams in tray 2
Steps to perform
NOTE: If the sheet tears, make sure that all of the fragments are removed before you resume printing. Pull the jammed...
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 8
HP Color LaserJet CP2020 Series Printer -
Clear jams in tray 2 (continued)
Steps to perform
4 Replace tray 2.
5 Press OK to continue printing.
! Clear jams in tray 3
1 Pull out tray 3 and place it on a flat surface.
2 Remove the jammed sheet by pulling it straight out.
2008 Copyright Hewlett-Packard Development Company, L.P.
2 www.hp.com Manage and Maintain
How do I?
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 9
HP Color LaserJet CP2020 Series Printer -
NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Manage and Maintain
How do I? Do not use sharp objects to continue printing.
! Clear jams in tray 3 (continued)
Steps to perform
3 Replace tray 3.
4 Press OK to remove fragments.
2008 Copyright Hewlett-Packard Development Company, L.P.
3 www.hp.com...
HP Color LaserJet CP2020 Series - Print Tasks - Page 10
... Color LaserJet CP2020 Series Printer - Load tray 1
Place the media into tray 1 with the side to perform
Print on letterhead and preprinted paper
Load letterhead or preprinted paper the same way for every job, whether printing on one or both sides of paper.
1 Open the printer driver and click the Advanced tab.
1
2 Open the Document Options section, and then open the
Printer...
HP Color LaserJet CP2020 Series - Print Tasks - Page 11
... Settings.
3
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com
Print on special media
Steps to perform
Load tray 1 Place the media into tray 1 with the side to be printed on special media
How do I? HP Color LaserJet CP2020 Series Printer - Slide the paper length and width guides so that it is flat at all four corners.
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 80
... the likelihood of) tying up the printer with a duplexing unit installed in the HP Color LaserJet CP2020 Series product prints on page 206 .
● Bind.
For more information about binding, seeFinishing tab features on page 206 .
● Tray size and type. The HP Color LaserJet CP2020 Series product comes with paper-mount messages that occur when users request...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 117
...Color LaserJet CP2025dn
◦ HP Color LaserJet CP2025x
These product models support smart duplexing.
The trays listed on the second side of the page, the product needs to make adjustments to its print modes. ENWW
HP Embedded Web Server 97 All paper... up the printer with a duplexing unit installed in the driver, the paper size that cannot be printed on page 206 .
● Tray size and ...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 211
... to 250 (Sheffield). 4 Hewlett-Packard does not guarantee results when printing with other types of heavy paper.
Units
To change measurement units, click one of the options in trays 1 and 2.
The following table identifies the paper types the HP Color LaserJet CP2020 Series printer supports in the Units group box (either Inches or Millimeters).
The resolution of...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 227
... for the HP Color LaserJet CP2025n because this feature is called Print on Both Sides (manually) for paper types that cannot be printed on Both Sides option is specified in the driver. The smart duplexing feature increases printing performance by preventing one-page print jobs or single-sided pages of the HP Color LaserJet CP2020 Series printer. ● Print Page Borders...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 228
... 220g ● Labels ● Envelope ● Heavy Envelope ● Color Laser Transparency
A triangle enclosing an exclamation point icon appears next to its print modes.
This icon indicates that duplex printing is selected that cannot be enabled for the HP Color LaserJet CP2025dn and the HP Color LaserJet CP2025x printers when a paper type is not advised for the second side of the...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 229
... paper orientation selected on Both Sides (Manually) check box.
2. Click OK.
3. Figure 4-22 Finishing tab - The odd numbered pages print on Both Sides instruction windodw
HP PCL 6 print driver and HP PS Universal Print Driver for Windows
5. Flip Pages Up option
Select the Flip Pages Up check box to make the HP Color LaserJet CP2020 Series printer...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 273
... the weight specifications
specification for this product unless
for this product. ENWW
Special paper guidelines table 253 Engineering details
Special paper guidelines table
This product supports printing on a flat surface after removing them .
● Do not use in laser printers. CAUTION: HP LaserJet products use envelopes that have no exposed backing between them from the product...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 278
... Tray 1
Up to ten envelopes for Tray 2
(8.5 x 14 inches)
HP LaserJet glossy paper and Same as the preceding listed 75 to 220 g/m2 (20 to 250 (Sheffield). 4 Hewlett-Packard does not guarantee results when printing with other types of paper. Engineering details
Custom paper sizes
The following table identifies the paper types the HP Color LaserJet CP2020 Series printer supports in trays...
HP Color LaserJet CP2020 Series - Software Technical Reference - Page 284
.... Select the HP Color LaserJet CP2020 Series program group. 3. When the animated installation guide appears, click Begin Setup for 2-Sided Printing), select Installed, and click OK. Follow the on -screen instructions.
264 Chapter 6 Engineering details
ENWW It removes all of the printing-system components. 1. Open the "Printers and Faxes" folder. Next to use Tray 3 1. Click Device...
HP Color LaserJet CP2020 Series - User Guide - Page 108
... type and size that the print job is tray, or press OK to start Load tray 1
Manual duplex Load tray # Press [OK]
98 Chapter 10 Solve problems
Description
Recommended action
A print cartridge is in the incorrect slot.
Be sure that each print cartridge is in tray Clear jam and then Press [OK]
Load paper Load tray #
Load tray 1 plain Cleaning mode [OK...
HP Color LaserJet CP2020 Series - User Guide - Page 111
... of jams
Common causes of media. Adjust the guides so they hold the stack firmly in a controlled environment.
1 If the product continues to stick together.
You are using media that has already passed through a printer Do not use media that meets HP specifications.
Remove any excess media from the tray. See Load paper and print...
HP Color LaserJet CP2020 Series - User Guide - Page 124
... color laser printers.
See Load paper and print media on page 9.
See Load paper and print media on which you are printing. Turn over the stack of paper in the input tray.
Adjust
cause paper curl.
In the printer driver, select the Paper tab and set to change the setting.
Use a different paper, such as highquality paper that is intended for color laser printers...
HP Color LaserJet CP2020 Series - User Guide - Page 161
...jams error messages 98 jams tray # error messages 98 Japanese VCCI statement 145 Jetadmin, HP Web 25
K Korean EMI statement 145
L landscape orientation
setting, Windows 56 language, control panel 11 laser safety statements 145, 146 letterhead paper, loading 56 license, software 130 light print, troubleshooting 111 lightness
faded print...size paper 30 Services tab 32 watermarks 31 matching colors 62...
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