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HP C4780 Support Question

HP C4780 Support Question

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Question posted by 05sant on July 30th, 2013

How Can I Make My Hp Photosmart C4780 Printer Accept Non Hp Refilled Cartridges

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Current Answers

Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 10:03 AM
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

  • 'Cartridge Problem'
  • 'Incompatible Cartridge'
  • 'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP C4780 Manual Pages

Reference Guide - Page 1

...* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX Animations will guide you through the printer setup during the software installation. Note: Be sure to follow the animated setup guide because it contains important information on setting up Insert the software CD to use the Easy One Button wireless setup. English HP Photosmart C4700 series 1 Unpack...
Reference Guide - Page 2

Make color or black-and-white copies. English Get to know the HP Photosmart 1 Back: Returns to as many as transparencies and ...Wireless network indicator light: Indicates that the wireless radio is on a variety of your HP Photosmart Print your memory card into a slot on the HP Photosmart and start printing. When viewing screens other than the Home screen, selects options related...
Reference Guide - Page 4

... If you are unable to make sure the outlet is not selected as the default printer, right-click the printer icon and choose "Set as your default printing device: • Windows Vista: On... to turn on : 1. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on . Check the power cord. • Make sure the power cord is working. Plug in the computer's ...
Reference Guide - Page 6

Here is connected. Make sure that the computer is connected to the same network to which the HP Photosmart is how to resolve some common issues... to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding with the installation. An HP diagnostic runs automatically during software installation to connect the product to the network. Insert the product Software ...
Reference Guide - Page 7

Make sure the following files are experiencing problems such as not being able to Wireless Menu. 3. Tip: ... • Turn off the router, product, and computer, and then turn them back on in the exceptions list of the HP Photosmart from the network configuration report. 3. Use the advanced search option available during software installation, then click on your firewall application after...
Setup Guide for DV6 and PS C4780 Bundle - Page 1

... in your router into an AC outlet that comes in your modem, make sure you to run the router and printer setup wizards. Do not allow the AC adapter to contact the skin or...boxes yet! 2 Setup your printer. HP shall not be construed as pillows or rugs or clothing, during operation. Open up and setup one device at home. 3 Setup your Printer Once the HP Wireless Solutions wizard prompts you...
User Guide - Page 3

... Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12...45 11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup ...
User Guide - Page 10

... Network Authentication list, select Open. e. In the Data encryption list, select WEP. Finish setting up the HP Photosmart 8 Finish setting up menu, select it , including uppercase and lowercase letters. Right-click the Wireless Network Connection...b. To find the configuration program for the WEP key. Make sure that has exactly 5 or exactly 13 alphanumeric (ASCII) characters.
User Guide - Page 11

...finished, you must always accept or allow the pop-up the HP Photosmart Add the HP Photosmart to disconnect the USB cable and test the wireless network connection. Otherwise, the HP Photosmart software installer might try ...a series of the reserved drive letters and you will use one of network drives, make sure you are not used. h. When the setup is configured to connect to close...
User Guide - Page 12

... is found on your computer as the Setup program searches for information on the network to print to do so. Finish setting up the HP Photosmart 10 Finish setting up printer sharing on the network, the Printers Found screen appears. The Searching screen appears as the host. Other computers, which are prompted to the...
User Guide - Page 13

3 Get to know the HP PhotosmartPrinter parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the ...Cartridge door 10 Cartridge access area 11 Print carriage 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart...
User Guide - Page 18

... entire vacation's worth of these papers might not be available. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your country/region, some of photos or multiple prints to a store-processed photo. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using HP papers that are specifically designed for the type of printing affordable...
User Guide - Page 31

...Printer Setup, Printer, or Preferences. 5. For example, in the Print dialog box. Click the button that you use Internet Explorer 6.0 or higher for the ink to select options such as As laid out on the HP Photosmart... ensure simple, predictable web printing with it printed. Make sure you can use HP Smart Web Printing to make notations on plain paper. 3. Depending on your Web...
User Guide - Page 32

... from maximum dpi mode, use it to print high-quality, sharp images. Make sure you have paper loaded in Maximum dpi mode 1. Click the button that the HP Photosmart printer will print based on page 30 View the print resolution The printer software displays the print resolution in maximum dpi takes longer than printing with...
User Guide - Page 33

...HP Photosmart manually. • Photo Printing-Plain Paper: Print a photo on a plain paper. • Postcard Printing or Hagaki Printing: Print your photos on your software application, this button might be called Properties, Options, Printer Setup, Printer... options are available in your software application, click Print. 2. Make sure the product is , change them, or create your project...
User Guide - Page 52

... to online shopping also appear on ink alert messages. Colors print but black is grayed and is removed from the print cartridge carriage. NOTE: When the HP Photosmart operates in the product, verify that the print cartridge is not supported in ink-backup mode slows the printer and affects the quality of plastic tape has been...
User Guide - Page 62

... appears in order, with HP printers to help you are using genuine HP print cartridges Solution: Check to resolve the issue. Print troubleshooting Try the following solutions to see if your print cartridges are using genuine HP print cartridges • Step 2: Check the ink levels Step 1: Make sure you use genuine HP print cartridges. Genuine HP print cartridges are listed in the...
User Guide - Page 63

... paper type was loaded. NOTE: Do not leave unused photo paper in the cartridges. Printer service or repairs required as a result of paper was incorrect or more than one type of your printout. Make sure only one type of using a non-HP supply will not be covered under warranty. The paper might have insufficient ink...
User Guide - Page 84

... detected that you use genuine HP print cartridges. Solve a problem Chapter 12 HP recommends that a non-HP print cartridge was installed. NOTE: HP cannot guarantee the quality or reliability of the product. 82 Solve a problem Solutions are fully inserted and locked in order, with HP printers to help you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit For...
User Guide - Page 103

... to continue, or replace the indicated print cartridges with the product. NOTE: HP cannot guarantee the quality or reliability of a non-HP supply will not be available for technical support. Genuine HP print cartridges are designed and tested with HP printers to help you have an new print cartridge available, to : www.hp.com/support If prompted, choose your country...

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