HP 9250c Support Question

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Question posted by louSuoni on June 3rd, 2014

When Using The Hp Scanner 9250c Adf Error A Digital Send Copy Job Has Been

performed from the scanner glass, but the original document needs to be removed. lift the scanner cover and remove the document and press start.

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Related HP 9250c Manual Pages

HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1

...b. Press Start to Network Folder. The glass and ADF can scan a document by using either the glass or the ADF. a. Touch Send to begin sending. c. a. From the Home screen, touch E-mail. Touch the File Name field to perform You can accommodate Letter-, Executive-, A4-, and A5-size originals. From the Home screen, touch Workflow. HP 9250C Digital Sender - Smaller originals...

HP 9250C Digital Sender - Job Aid - Security - Page 1

... control security. The lock used by using the HP DSS service. HP 9250C Digital Sender - The Secondary email feature is a mechanical lock that offer a high level of data security. The digital sender can be used to the device and sending documents. Additionally, the digital sender supports several authentication methods that prevents the removal of third-party software vendors...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 4

ADF input tray 5. Keyboard (pull to open) 6. English Device components Unpack the device Remove all shipping bags, tape, and packing material. 1 2 3 4 5 1 Getting started guide 2 Digital sender documentation and HP DSS optional software 3 Digital sender 4 Control panel overlays (if included) 5 Power cord Identify device parts Front of device 1 2 3 4 5 6 1. On/off switch 2 Install ...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9

... authentication 1. Select E-mail Address Book to set up in the ADF or face-down on the server that will be on the controlpanel display. 1. The digital sender must be supporting the HP Digital Sending Software (HP DSS) service. Verify the device installation Test the installation and configuration using an Internet Service Provider (ISP) for SMTP authentication. 4. Touch E-Mail...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11

... and customer support 9 The scanner head lock is displayed. See Unlock the scanner. The Find Servers button on the glass (face-down). ● Try changing some of the HP MFP DSS Configuration Utility to copy the settings from a device that you have any other digital senders or MFPs that are trying to send is placed correctly in the...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12

... ● Resend the document. ● Verify whether the file name might be too long. See the HP 9250C Digital Sender User Guide for documents scanned from the glass, the document page might have been ...the network administrator verify that SMTP Relay is using the wrong language. ● Use the control-panel menu to resolve a duplicate-file-name error. The control panel is enabled on the ...

HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13

However, the Digital Sending tab supports only IPv4 address configuration. See the following examples. ● IPv4 TCP/IP address: http://192.168.1.1 ● IPv6 TCP/IP address: http://[2001:0ba0:0000:0000:0000:0000:0000:1234] ● Host name: npiXXXXXX If you do not know the TCP/IP address for the HP 9250C Digital Sender supports IPv6...

HP 9250C Digital Sender Embedded Web Server - User Guide - Page 65

... DSS screens are available for read-only access. 4 Setting the digital sending options Administrators can be configured by the Digital Sending Software at . Digital Sending ENWW Using the HP DSS software 55 Using the HP DSS software The HP 9250C Digital Sender includes the Digital Sending Software (HP DSS) which can use Windows Configuration Utility to apply changes in any of these...

HP 9250C Digital Sender Embedded Web Server - User Guide - Page 86

.... 76 Chapter 4 Setting the digital sending options ENWW Log Use the Log screen to view digital sending job information, including any errors that the area provides For more information, see Navigating through HP EWS screens. Click this screen. The entries visible in HP EWS are logged in the HP DSS instead of in the HP EWS. Digital Sending Figure 4-10 Log screen Table...

HP 9250C Digital Sender - User Guide - Page 6

... Configure TCP/IPv6 parameters 35 HP Jetdirect EIO print servers 35 4 Use device features Load media ...38 Load media on the scanner glass 38 Load the automatic document feeder (ADF 38 Use the keyboard ...40 Basic send information ...41 Log in ...41 Change settings for the current job 41 Cancel send ...42 Configure the device to send e-mail 43 Supported protocols...

HP 9250C Digital Sender - User Guide - Page 10

... address book. Scan a document to route fax jobs via an existing LAN fax infrastructure. EWS user guide Configure the device to require user authentication to use specific device features. EWS user guide Use the device to a network folder. Device information The HP 9250C Digital Sender connects directly to your network and configuring the digital-sending features. More than one...

HP 9250C Digital Sender - User Guide - Page 11

... scanned document by the HP Digital Sending Software (HP DSS), which is included with the device. ● ADF-The legal-size ADF accepts up to 50 pages, and includes built-in duplexing for scanning both sides of a double-sided document. ● Interactive touchscreen control panel-Intuitive onscreen menus and wizards help you to complete digital-sending tasks. ● Flatbed scanner-The...

HP 9250C Digital Sender - User Guide - Page 14

... HP 9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on the same network. Component Description Network server running Windows® 2000 Professional, Server, or Advanced Server; A network printer can be configured to act as a destination for documents scanned by the digital sender. Network components used for digital-sending The following components: ● HP DSS ● HP...

HP 9250C Digital Sender - User Guide - Page 49

... format is 60 seconds. Touch OK. The file types are unsure of the digital-sender features. This file format produces one e-mail attachment for the current scan job: Button Description Document File Type Touch this button to change this button, or press the Reset button on the control panel, to change the following settings for...

HP 9250C Digital Sender - User Guide - Page 59

5 Manage and maintain the device This chapter describes how to manage and maintain the device: ● Use information pages ● Use the embedded Web server ● Use HP Web Jetadmin software ● Controlling digital-sending security ● Replace supplies and parts ● Clean the device ● Upgrade the firmware ● Calibrate the scanner ENWW 51

HP 9250C Digital Sender - User Guide - Page 72

... 1. See Use information pages on the device control panel. This page also contains instructions about how to the device. Any jobs that it is available. If the remote firmware update process is interrupted before the update is downloaded (while Receiving Upgrade appears on the control-panel display. Upgrade the firmware The HP 9250C Digital Sender features...

HP 9250C Digital Sender - User Guide - Page 74

... that you see Use HP Web Jetadmin software on the HP Web Jetadmin server. At the end of the current update. Use a USB connection to upgrade the device firmware If the device is complete, the browser window refreshes. 7. After the upload is connected over a USB connection, follow these instructions: 1. Start HP Web Jetadmin. 2. The digital-sender control panel...

HP 9250C Digital Sender - User Guide - Page 78

... on, the device has encountered a critical error. You can help for more information. See Use HP Web Jetadmin software on the ADF Maintenance Kit, view and print internal pages, receive notification of messages and recommended actions. Press the Sleep button or touch the device touchscreen to be used to view digital-sender status information, determine the remaining life...

HP 9250C Digital Sender - User Guide - Page 81

... scanner cover is open. Document feeder paper jam Media is full. See the HP support flyer or go to add a new folder. A username and password are required. Check the glass and remove any paper To A digital send or copy job has been performed Remove the original document from the continue press Start from the document feeder (ADF). Digital send communication error An error...

HP 9250C Digital Sender - User Guide - Page 105

... 23 finding SMTP gateways 44 HP Jetdirect Inside 3 HP Jetdirect print server error messages 72 HP Web Jetadmin 56 IP address ...scanner 3 scanner calibration 30, 68 scanner errors 73 scanner glass scanning from 38 scanner head lock 8 scanning ADF, loading 38 job settings 41 using scanner glass 38 scanning e-mail validating gateway addresses 77 scanning to e-mail address books 46 sending documents...