HP 9250c Support Question
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Question posted by raroad on October 23rd, 2013
Digital Sender 9250c Will Not Scan To Folder
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Related HP 9250c Manual Pages
HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1
... the scanner glass or face-up screen, and then type the file name. If so, you want
to Network Folder. From the Home screen, touch Workflow. Place the document face-down and complete the CC:, BCC:, and Message fields if appropriate.
d. HP 9250C Digital Sender - Scan/Email
How do I
1 Load documents
2 Send to email
3 Scan to a folder 4 Scan to...
HP 9250C Digital Sender - Job Aid - Security - Page 1
... network authentication 2 Secure e-mail 3 Restrict software access
4 Use the security lock
Steps to perform
The digital sender's most basic security feature is its ability to require a network login before any changes can only see ...and security.
By default, the digital-sending configuration options in EWS to prevent access to the device and sending documents. HP 9250C Digital Sender -
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 3
... (DSL). Place the device on a sturdy surface.
552.62 mm (17.82 inches)
571.82 mm (22.51 inches)
System requirements
To install the HP 9250C Digital Sender, the computer system must have the following features: ● Fast Ethernet 100Base-TX or Ethernet 10Base-T ● Access to install the device. 340.26 mm...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 8
... of the Lightweight Directory Access Protocol (LDAP) server that will
retrieve e-mail addresses (optional) ● The preferred folder paths for the send-to-folder feature ● The host name or IP address of the digital sender Use the following keys on the keyboard to help navigate through the configuration screens. ● Press the Escape...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9
.... The digital sender must be on the server that will be supporting the HP Digital Sending Software (HP DSS) service.
ENWW
Device configuration 7 Open a web browser and type the device IP address.
2. Install and configure digital sending software (DSS)
Install and configure digital sending software (optional) to access the following features:
● E-mail ● Folder ●...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11
...and straight in the address, touch Find Settings to complete the job. See Unlock the scanner. button on the E-Mail Settings screen and type the host name or IP address ... to the device and that it to the digital sender.
English
Troubleshooting and customer support
Troubleshooting
Problem
Action to take
The digital sender will not scan and is unable ● to retrieve the server...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12
See the HP 9250C Digital Sender User Guide for documents scanned from the glass, the document page might have been modified to resolve a duplicate-...control panel is functioning. For HP Customer Care information, see the support flyer that you sent to a folder did not arrive at the destination folder.
● Resend the document.
● Verify whether the file name might be too long. An...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13
...0000:0000:0000:1234] ● Host name: npiXXXXXX
If you do not know the TCP/IP address for the HP 9250C Digital Sender supports IPv6 on the Information, Settings, and Networking tabs.
ENWW
Opening the HP Embedded Web Server 3 Overview
NOTE You cannot... the control-panel menu. In the Address or Go to the product. However, the Digital Sending tab supports only IPv4 address configuration.
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 65
... any of these screens.
Using the HP DSS software
The HP 9250C Digital Sender includes the Digital Sending Software (HP DSS) which can use Windows Configuration Utility to carry out its digital-sending tasks. 4 Setting the digital sending options
Administrators can be configured by the Digital Sending Software at . NOTE Some products do not support all HP...
HP 9250C Digital Sender - User Guide - Page 5
... ...3 Performance ...4 ADF performance ...4 Duty cycle ...4 Device software ...5 Digital-sender software ...5 Network components used for digital-sending 6 Paper handling ...7 Device parts ...8 Space requirements ...10
2...for Originals 16 Image Adjustment ...16 Default E-mail Options ...17 Default Send to Folder Options 18 Time/Scheduling menu ...19 Management menu ...20 Initial Setup menu ...21...
HP 9250C Digital Sender - User Guide - Page 10
...feature relies on the documentation CD that are available, and where to find more information
Scan a document and send it to your network converts black-and-white and color documents,... digital sender operates as send-to-workflow with the device. All of send to e-mail jobs easier. More than one folder destination can be configured.
Device information
The HP 9250C Digital Sender ...
HP 9250C Digital Sender - User Guide - Page 11
...digital-sending tasks.
● Flatbed scanner-The letter/A4-size scanner can be configured. Advanced digital-sending functions are carried out by prompting the user. This feature can scan in both black-and-white and color, with the ability to scan...
Features
The digital sender includes the following features:
● Digital sending-Send scanned files to a network folder.
This feature...
HP 9250C Digital Sender - User Guide - Page 12
... month.
4 Chapter 1 Device basics
ENWW ADF performance
The following sections give specific performance statistics for the digital sender.
Mode Simplex mono mode Simplex color mode Duplex mono mode Duplex color mode
Dots per inch (dpi) ...maximum duty cycle is 60,000 total images scanned per month. ● The monthly usage is 3,600 pages per minute (ipm) speed of the digital sender ADF.
HP 9250C Digital Sender - User Guide - Page 13
... software runs as scanning with OCR or sending to a workflow, you can install the HP Digital Sending Software Version 4 (HP DSS) that is not necessary to install any software or drivers on the documentation CD for software installation and configuration instructions. Device software
Digital-sender software
To take advantage of advanced digital-sender features such as...
HP 9250C Digital Sender - User Guide - Page 14
... DSS
● HP MFP DSS Configuration Utility-used to 1000 HP 9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on the network and be configured correctly before Novell-specific attributes can be configured in order to obtain addresses for documents scanned by the digital sender.
Component
Description
Network server running Windows® 2000 Professional, Server, or...
HP 9250C Digital Sender - User Guide - Page 46
Load the document face-up to 50 pages (depending on the thickness of the pages). 1. Load media on the scanner glass
Use the scanner glass to scan small, lightweight (less than 60 g/m2 or 16 lb), or irregularly-sized originals such as receipts, newspaper clippings, photographs, or old or worn documents.
▲ ...
HP 9250C Digital Sender - User Guide - Page 49
... up to the digital sender, you will see the home screen. This file format produces one e-mail attachment that have been enabled by the recipient.
Basic send information
Log in the Send E-mail, Send to Network Folder, or Send to Workflow screens to change the following settings for the current scan job:
Button
Description...
HP 9250C Digital Sender - User Guide - Page 74
...location on the keyboard. HP Web Jetadmin sends the selected .RFU file to the Device Lists folder.
3. Use a USB connection to upgrade the device firmware
If the device is complete, the...the following :
copy /b 3000fw.rfu\\your_computer\9250c
NOTE: If the file name or path includes a space, you want to activate the update; Locate the digital sender that indicate the progress of the window....
HP 9250C Digital Sender - User Guide - Page 94
.../Hour.
86 Appendix B Specifications
ENWW
See www.hp.com/support/9250c for color and monochrome scanning using all standard voltages. 3 Default time from Ready mode to Sleep = 60 minutes. 4 Heat dissipation in watts)1
Scanning (55 ipm)2
Ready
Sleep
Off
98 W
35 W
15.7 ...1.0 Amp
Weight 23.09 kg (50 lbs)
WARNING! This will damage the digital sender and void the product warranty.
HP 9250C Digital Sender - User Guide - Page 101
...-Packard Singapore Pte Ltd Imaging and Printing Manufacturing Operations, 60 Alexandra Terrace, #07-01, The Comtech, Singapore, 118502
declares, that the product
Product Name:
HP Digital Sender 9250C
Regulatory Model3): Product Options:
BOISB-0401-00 ALL
conforms to the following Product Specifications:
Safety:
IEC 60950-1:2001 / EN60950-1: 2001 IEC 60825-1:1994 + A1:2002...
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