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HP 8500 Support Question

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Question posted by glquick56 on June 1st, 2012

Trying To Use Recycled Ink Cartridges.

Printer will not work with recycled ink cartridges whereas it did before.  Now will not print unless I open and close the ink cartridge door.

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Related HP 8500 Manual Pages

Wired/Wireless Networking Guide - Page 7

... Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Make sure that is working correctly, Built-In Ethernet appears in the list of the HP Officejet/ Officejet Pro device is connected to your network (page 7) 2. Usually there are not on, try the...
Wired/Wireless Networking Guide - Page 9

... HP Officejet/Officejet Pro device is online and ready If you will need to disable it to access the EWS and use to the next section for additional troubleshooting help. 4. To access the EWS On your computer are not being displayed in your computer and then try enabling the firewall software to work with HP devices" on the printer...
Wired/Wireless Networking Guide - Page 10

... Properties, Document Defaults, or Printing Preferences. Make sure the HP Network Devices Support service is connected wirelessly has Standard TCP/IP Port as the default. 1. Scroll down the list of the printer driver that is connected wirelessly: a. If you have installed the software and connected your HP Officejet/Officejet Pro device using the HP device over the network, your...
Wired/Wireless Networking Guide - Page 11

... hoc network profile. Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection Method 1 1. HP Officejet 6500 a. English Change from an Ethernet connection Use the following steps: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold...
Fax-Getting Started Guide - Page 7

... fax setup to check the status of the HP Officejet/Officejet Pro device and to receive faxes manually. For additional troubleshooting information, see "Solve fax problems" on the display and prints a report. 5. A blank or incorrect fax setting can cause problems faxing. • If the test fails, use the report to answer faxes automatically. Select Tools, and...
Solutions-Getting Started Guide - Page 10

... correctly Make sure the folder name and filename uses only the letters or characters supported by your e-mail service provider. Open a supported Web browser (such as Microsoft Internet...might be incorrect. The HP Officejet Pro device cannot create a unique filename using the assigned prefix and suffix The HP Officejet Pro device can set up to HP Officejet Pro device. If you are in the...
Solutions-Getting Started Guide - Page 11

...: 1. Open a supported Web browser (such as Microsoft Internet Explorer, Opera, Mozilla Firefox, or Safari) on faxes If you are using the EWS, see the information in the HP Officejet Pro device is different from the standard, Windows sharing dialog box. English Solve HP Digital Fax problems NOTE: Fax to the designated e-mail address once printed. Select...
Wireless-Getting Started Guide - Page 8

...try using the HP device over the network, continue to the HP device by the HP device...using the HP device (for example, Internet Explorer or Safari). If you install the software. The URL shown here is connected to a wireless network, print the device's Network Configuration Page: a. For more information on your router or computer. Make sure the HP Officejet/Officejet Pro device...
Wireless-Getting Started Guide - Page 9

... and ready If you have difficulties printing or connecting to work with a checkmark. Try using it. Select the HP device, and the click Print Queue. 3. If Jobs Stopped appears in the list with HP devices" on page 11. For more information, see "Configure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to communicate with each other...
Wireless-Getting Started Guide - Page 10

... configure the network settings. Follow the onscreen instructions to a wireless connection. 5. Connect the HP Officejet/Officejet Pro device using the HP device over the network, your network or the router manufacturer for the device, and then select Reconfigure Wireless Settings. 2. Turn on your HP Officejet/Officejet Pro device using a USB or Ethernet cable, you want. On the HP...
User Guide - Page 12

... Paper Mismatch ...239 The cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible Cartridge(s 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241 A HP supplies and accessories Order printing supplies online 243 Accessories ...243 Supplies ...244 Ink cartridges and printheads 244 HP...
User Guide - Page 105

... need to enable for more information on the display and prints a report. 5. The device displays the status of the last fax transaction • Print a Caller ID History Report Use reports 101 Make sure the ink cartridges are installed, and that the ink cartridges and printheads are still having a replacement cartridge available to your particular home or office setup instructions...
User Guide - Page 113

...; Fast (1 star) copies faster than the other quality settings. • Normal (2 stars) delivers high-quality output and is comparable to the quality of your ink cartridges. The text is the recommended setting for copies from the device control panel (color display) 1. Change copy speed or quality 109 Press START COPY Black or START COPY...
User Guide - Page 127

... settings. This section contains the following topics: • Open the HP Printer Utility • HP Printer Utility panels Use device management tools 123 NOTE: If the icon does not appear in the box, and then click the HP Device Manager entry. 2. When you the ability to replace cartridges until print quality becomes unacceptable. Order Supplies connects you can...
User Guide - Page 129

.... 3. Printer Information: Shows device information (such as the duplexer), and the number of the ink cartridges. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of the printheads, as well as gauges) and the part numbers and expiration dates of pages printed from...
User Guide - Page 197

... can print other documents from the device, turn off the device, disconnect the cable from the same application, try to use . For more information, see Select print media. Check the type of media loaded in the device • Make sure the tray supports the type of white paper. General print quality troubleshooting Check the printheads and ink cartridges Print the print quality...
User Guide - Page 198

... Draft or Fast mode in the printer driver allows you print documents that have rich, blended colors can wrinkle or smear when printed using the Best print quality. For more slowly and smearing may occur. Chapter 11 Ink is smearing Check the print settings • When you to reduce ink, or use with the device. For these types of white paper...
User Guide - Page 208

... scanner glass. • Too light or dark ◦ Try adjusting the settings. or the lid backing might be set to use the correct resolution and color settings. ◦ The original image might be very light or dark or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might...
User Guide - Page 225

...correct time: ◦ Open a supported Web browser (such as Microsoft Internet Explorer, Opera, Mozilla Firefox, or Safari) on e-mail messages If you are using the EWS, see Use the Embedded Web server ... set up folders using Simple File Sharing (SFS).A folder set up using a computer running Windows XP, you are sent to some recipients but not to others when sending to HP Officejet Pro device.
User Guide - Page 251

... answers to your questions. • Connect with an HP technician by using one of the following topics: • Obtain electronic support • Warranty • Ink cartridge warranty information • Obtain HP telephone support • Prepare the device for shipment • Pack the device Obtain electronic support To find support and warranty information, go to the...

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