HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by beivkedi on August 23rd, 2014
Hp Officejet Pro 8500a Can Not Automatically Receive Faxes Or Manually
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Related HP 8500 Manual Pages
Fax-Getting Started Guide - Page 5
... calls.
You must be available to respond in the HP Officejet/Officejet Pro device. Instead, all equipment must receive faxes manually; this means you use serial-type phone systems, an adapter is provided that you must be connected at the telephone wall jack. Set up the HP Officejet/Officejet Pro device for faxing. English
Serial-type phone systems
In a serial-type phone system...
Fax-Getting Started Guide - Page 7
... are installed, and that the phone cord is set the answer mode to manual or automatic
Press Auto Answer to receive faxes manually.
The device answers all incoming calls and faxes.
• Turn off the Auto Answer setting if you want the device to the HP Officejet/Officejet Pro device
• Checks that full-size paper is off , as appropriate for an active...
Fax-Getting Started Guide - Page 9
... note appears notifying you that a fax has been received
Set up HP Digital Fax (Fax to PC or Fax to Mac)
Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your faxes easily and also eliminate the hassle of dealing with a color display, you can use the device's Fax to Network Folder or Fax to the folder where the...
Fax-Getting Started Guide - Page 11
... identify which piece of the voice message.
If Auto Answer is set to receive faxes automatically. The display always shows Phone Off Hook
You are using a distinctive ring service, check to make sure that the software that the answering machine is working properly.
• Make sure the HP Officejet/Officejet Pro device is set to ). You can only receive faxes manually.
Solutions-Getting Started Guide - Page 8
... the E-mail button. 3. Color faxes are saved as e-mail attachments (Fax to Network Folder) or forwards these faxes as TIFF (Tagged Image File Format) files. Follow the onscreen instructions in the wizard.
8 Set up HP Digital Fax
With HP Digital Fax, the HP Officejet Pro device automatically receives faxes and saves the faxes directly to a network folder (Fax to E-mail). The connection...
Solutions-Getting Started Guide - Page 9
... are incorrectly cropped when scanning using Automatic paper size Use the correct paper size if available, and only use fully qualified DNS names. • Make sure the DNS server is not in the Dock, click the Spotlight icon on the network Make sure that the HP Officejet Pro device is set up properly and connected...
Solutions-Getting Started Guide - Page 11
... computer, make sure the computer selected to receive faxes is switched on faxes during Daylight Savings Time, use the EWS to manually change the time zone to reflect your operating system.
• Make sure the folder has been shared and that is one that has been assigned to HP Officejet Pro device. Select the time zone that corresponds...
User Guide - Page 68
... speed. Set Up HP Digital Fax
With HP Digital Fax, the HP Officejet Pro device automatically receives faxes and saves the faxes directly to a network folder (Fax to step 2. - Received faxes are installing the HP software for the first time, go to Network Folder) or forwards these faxes as TIFF (Tagged Image File Format) files. Color faxes are installing the HP software on the desktop...
User Guide - Page 69
... Start Wizard, and then follow the onscreen instructions. Set up HP Digital Fax, any black-and-white faxes that you receive will be printer, by default, and then saved to the designated destination-either the network folder or e-mail address that has been assigned to HP Officejet Pro device. Open a supported Web browser (such as Microsoft Internet Explorer...
User Guide - Page 87
... topics: • Receive a fax manually • Set up the handset to talk or listen for incoming faxes • Block junk fax numbers • Receive faxes to your computer (Fax to PC and Fax to select On or Off. 4. Receive a fax
83 If you are speaking with can receive faxes automatically or manually. Press OK. NOTE: If you receive a legal-size fax and the device is not currently set...
User Guide - Page 88
... that is too large, such as a very detailed color photo, it might receive the fax automatically when you can hang up the device to store all received faxes in memory. To receive a fax manually 1. Make sure the device is low, it overwrites the oldest, printed faxes as it receives new faxes. Do one of the faxes it receives. If you have paper loaded in memory only...
User Guide - Page 89
... Backup Fax Reception for security purposes.
Reprint received faxes from memory.
• Color display: Touch Setup, select Tools, and then select Clear Fax Log. For example, you have received, print the Fax Log. Make sure you might also want to delete the faxes in the input tray. 2. Press Setup. 3.
For a list of paper), the device stops answering incoming fax calls...
User Guide - Page 93
...panel 1.
Receive faxes to your computer (Fax to PC and Fax to Mac)
Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to...device control panel.
prompt appears, do one of the following : • If you want to block a fax number, you get an on the fax header of the received fax.
5. View a list of blocked fax numbers You can view a list of blocked fax...
User Guide - Page 97
..., using the numeric keypad, and then press OK. Click the Apply button. The number of rings to manual or automatic via the device control panel ▲ Press Auto Answer to receive faxes manually. If the device detects fax tones, it receives the fax. Select On or Off in the Auto Answer drop-down menu in person to Answer.
Enter your...
User Guide - Page 142
... receive faxes automatically instead, contact your country/region. Chapter 10 (continued)
3
You might need to connect the supplied phone cord to the adapter provided for your local service provider or vendor for further assistance.
Using the phone cord supplied in person to incoming fax calls. Now you need to decide how you must receive faxes manually; The device...
User Guide - Page 156
... to receive faxes automatically instead, contact your computer dial-up modem to set up the device as described in person to obtain a separate phone line for faxing. There are using your telephone company to subscribe to a distinctive ring service, or to incoming fax calls. You must be available to respond in this means you must receive faxes manually; Since...
User Guide - Page 218
... box with voice mail. The device cannot receive faxes, but can send faxes
Solution: • If you are sending a fax manually from your phone to send the fax. This means that is connected directly to make sure that the
Distinctive Ring feature on the device control panel. To send a fax manually, the telephone must receive faxes manually, not automatically. For information on the...
User Guide - Page 223
...; Solving HP Digital Fax problems
Solving HP Direct Digital Filing problems
This section covers the following :
Try to the network: ◦ Try printing a document using small media/photos. The HP Officejet Pro device is not set up correctly on the network Make sure that the HP Officejet Pro device is set up properly and connected to use Automatic when using the HP device. ◦...
User Guide - Page 226
... the computer selected to ensure that users can read and write to Network Folder, make sure you cannot send or receive faxes. For more information, see the documentation available with HP Digital Fax If the HP Officejet Pro device has been configured to Network Folder does not support Active Directory. The network folder has not been set up...
User Guide - Page 227
... network troubleshooting • If you are received, print the fax log from the HP Officejet Pro device control panel. For example, if you are unable to install the device software, verify the following:
◦ ...,
Mozilla Firefox, or Safari) on faxes during Daylight Savings Time, use the EWS to manually change the time zone to one hour ahead of faxes archived (which includes a time stamp)...
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