HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by texovendu on June 6th, 2014
How To Fix Hp8500 Printhead Problem
The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 3
...user-serviceable parts inside. There are wet. 6. In addition, some residual ink is left in printhead servicing, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6
Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7
Change the connection method 10 Change from a USB connection 10 Change...
Wired/Wireless Networking Guide - Page 6
... installation program again. If you are encountering problems connecting the HP Officejet/Officejet Pro device to detect the signal. If you are encountering problems using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Mac OS Open the HP Device Manager, located in the Dock. (HP Device Manager is interference on the wireless network...
Wired/Wireless Networking Guide - Page 8
...steps can access the embedded Web server (EWS)
8 Solving wireless (802.11) problems
2. On the HP device's control
All-in setting up your network or the router manufacturer as your computer.)... Connected. Make sure the HP Officejet/Officejet Pro device is on the back of the Ethernet port on the network
• If the HP Officejet/Officejet Pro device supports Ethernet networking and is not...
Wired/Wireless Networking Guide - Page 10
...Officejet/Officejet Pro device is more information see "Configure your Printers or Printers and Faxes folder. Click Start, click Control Panel, and then double-click Printers.
2. On the Ports tab, look for a port in your firewall to work , there might be a problem with HP devices...software and connected your HP Officejet/Officejet Pro device using the HP device over the network, your ...
Fax-Getting Started Guide - Page 4
....)
CAUTION: If you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see the "Solve fax problems" on page 10.
If you are able to connect shared telephone equipment to... up the fax
This getting started guide provides instructions for setting up the HP Officejet/Officejet Pro device for fax setup differ depending on whether you do not use a parallel phone ...
Fax-Getting Started Guide - Page 7
... faxes manually. You must be available to fix the problems and rerun the test. To test fax setup
1. Set up properly for faxing. A blank or incorrect fax setting can cause problems faxing.
• If the test fails, use the report to . To set up the HP Officejet/Officejet Pro device for an active phone line
• Tests...
Fax-Getting Started Guide - Page 12
... to Fax to PC and Fax to Mac do not support saving color copies to the port labeled 1-LINE on the back of the HP Officejet/Officejet Pro device.
2. Connect a second phone cord to the open port on at all times.
12 Solve fax problems
If the computer receiving faxes is turned on the coupler and...
Wireless-Getting Started Guide - Page 3
... Step 2: Connect the HP Officejet/Officejet Pro device to your wireless network 5 Step 3: Install software for your HP Officejet/Officejet Pro device 5
Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced ..., including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing...
Wireless-Getting Started Guide - Page 6
... not lit, wireless capabilities might not be able to your HP device supports Ethernet networking, make sure that might help solve the problem.
On the HP device's control panel display, touch (Setup).
Basic troubleshooting
If you are encountering problems connecting the HP Officejet/Officejet Pro device to detect the signal. Run the Wireless Network Test For wireless networking...
User Guide - Page 12
...234
Clear jams ...234 Clear paper jams ...235 Avoid paper jams ...237
Errors (Windows) ...237 Printhead(s) Missing ...238 Incompatible Printhead 238 Printhead problem ...238 Fax Memory Full ...238 Device Disconnected ...238 Replace Cartridge(s) Soon 239 Cartridge Problem ...239 Cartridge Problem ...239 Paper Mismatch ...239 The cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240...
User Guide - Page 30
... shows an error code, press the Power button to clear them. For more information, see the settings that require your device might need service. In most situations, this action solves the problem. They inform you cannot see Support and warranty. These messages appear until you of a warning message is a low ink warning...
User Guide - Page 81
... fax using monitor dialing
Monitor dialing allows you to dial a number from the device control panel as control the pace of your fax.
Load your originals. For ...device. You must use the keypad on their fax machine after they hear fax tones.
NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. Press START FAX Black or START FAX Color...
User Guide - Page 84
... entered. Chapter 8
Send a fax to multiple recipients from the device control panel You can fax a color original or photo from the device control panel 1. TIP: You can change the Resolution and Lighter ... If it sends the document to redial the last number dialed. 4. To send a color original fax from the device. The Enter Number prompt appears. 3.
NOTE: You can select a speed dial entry ...
User Guide - Page 88
... memory due to receive the fax, you can hang up the phone or remain on the device control panel. Causes the device to a high number.
4. Press START FAX Black or START FAX Color on the line. After the device begins to memory limitations.
Set up backup fax reception
Depending on your country/region, the...
User Guide - Page 105
.... • If the test fails, review the report for each transaction. A confirmation message that the ink cartridges and printheads are in good condition to fix any problems found.
By default, the device is set to print a report only if there is loaded in the report to verify the settings are still having a replacement cartridge...
User Guide - Page 194
... fixes and updates. Chapter 11
The device shuts down unexpectedly
Check the power and power connections Make sure the device is not responding (nothing prints)
If the device supports wireless communication, see also Solve wireless problems.
Check the device setup For more information, see General troubleshooting tips and resources. The device is connected firmly to align the printheads...
User Guide - Page 209
... test failed, review the report for faxing. If the test fails, review the report for solutions to fix any problems found. For more information, see if the problem
continues. • Remove other equipment from the HP device. Perform this section for information on Fax" test failed • The "Using Correct Type of the test...
User Guide - Page 241
...that are removing it from the device, more information, see on your computer screen (Windows) and how to fix the errors. • Printhead(s) Missing • Incompatible Printhead • Printhead problem
Errors (Windows) 237 If ...represents some of paper from the rollers, check the rollers and wheels for the device. For more paper jams are not bent or
torn. • Do not combine...
User Guide - Page 242
...replace the printheads • Supplies
Incompatible Printhead
The following to be missing, not detected, or incorrectly installed. Use the following to correct the error: • To replace the printheads • Supplies
Printhead problem
The following printhead has a problem. Use the following to correct the error: Solve fax problems
Device Disconnected
Use the following printhead is full...
User Guide - Page 259
... to step 2. NOTE: This information does not apply to customers in Japan. To remove ink cartridges before shipment Before you return the device, make sure you remove your device: • The printheads and ink cartridges • The control-panel faceplate • The duplexer • The output tray • The power cord, USB cable...
Similar Questions
How Do You Fix A Printhead On A Hp Officejet 6700
(Posted by oplafoot1 10 years ago)
Officejet Pro 8500 A910 Printhead Cleaning Won't Stop
(Posted by vddamasonm 10 years ago)
How To Fix Error 232 On Hp Officejet Pro 8500 A910
(Posted by rhiLilyS 10 years ago)
Hp Officejet Pro 8600 Plus Printhead Won't Align
(Posted by Ahmfec 10 years ago)
Officejet 7500a Printhead Problem
Good morning! Please I have a problem with an officejet 7500A printhead. the printer told me that I ...
Good morning! Please I have a problem with an officejet 7500A printhead. the printer told me that I ...
(Posted by matthewbamidele2002 12 years ago)