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HP 6500 Support Question

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Question posted by chadso on January 5th, 2014

Hp6500 Officejet 6500 Wireless Won't Print Black Ink Only Color

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Answer #1: Posted by DreadPirateRoberts on January 22nd, 2014 9:24 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP 6500 Manual Pages

Wired/Wireless Networking Guide - Page 6

... waves and lower signal strength. 3. Step 3: Test the connection Open a file on your computer and try moving the HP device closer to the wireless router. If you are using your HP Officejet/Officejet Pro device over a network, try the following tips might not be able to detect the signal. If you have problems, see "Run...

Wired/Wireless Networking Guide - Page 7

...Officejet/Officejet Pro device to the computer and the router. Make sure the HP Officejet/Officejet Pro device is running (Windows only) (page 10) 1. Make sure the HP Network Devices Support service is online and ready (page 9) 5. Usually there are not on . If the lights are two indicator lights, one that blinks. HP Officejet 6500...) 6. Make sure the wireless version of connections, along ...

Wired/Wireless Networking Guide - Page 8

... a nearby network that your device is not connected to the same network as there might be connected to access the Internet and are not using a unique network name (SSID), then it is connected to AirPort in -One Series panel, press the Setup ( ) button. Printer Series HP Officejet 6500 a. To check a wireless connection 1. Make sure...

Additional information - Page 1

..., and in Malaysia Imprimé en Malaisie *CB057-90022* *CB057-90022* CB057-90022 HP Officejet 6500 Wireless SCAN PHOTO COPY START SCAN PRINT PHOTO Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. OFFICEJET 6500 EN Additional information An electronic User Guide is available on the following topics: y Troubleshooting...

Additional information - Page 1

...com/go /linuxprinting. HP Officejet 6500 SCAN PHOTO START SCAN PRINT PHOTO COPY Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1.... Blocker Auto Answer START FAX Black Color E709 © 2009 Hewlett-Packard Development Company, L.P. On the device control panel, press Setup. 2. Note: Ink from the HP Solution Center ...

User Guide - Page 15

... change device settings, order supplies, start, and access the onscreen Help. For more information, see Toolbox (Windows). device. Wireless Getting Started Guide (some features might not be available. The Toolbox is provided with the device software. For more information, see Operating system compatibility. Find other resources for A printed version of the setting up the device...

User Guide - Page 21

...device using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in -One must be connected to the device....in Share the device on the display. START COPY Black or START PC COPY Black: Starts a black-and-white ...device parts 17 PRINT PHOTOS: Selects the photo function. NOTE: To make a copy using the Scan To button. START COPY Color or START PC COPY Color: Starts a color...

User Guide - Page 62

...Software (Mac OS X) To send a fax to multiple recipients from the Address Book. Send a color original fax You can send a fax to multiple recipients at once by entering its speed dial code ... black-and-white faxes, the fax is busy or not answering, the device follows the settings for Busy Redial and No Answer Redial. Load your originals. The Print dialog box opens. 4. If the device detects...

User Guide - Page 67

...full of the faxes that is low, it overwrites the oldest, printed faxes as a very detailed color photo, it receives new faxes. Causes the device to store faxes in memory due to PC, set backup fax... setting. If you turn on the line. 5. Press START FAX Black or START FAX Color on your country/region, the device might receive the fax automatically when you might not be stored in memory...

User Guide - Page 93

..., see Finding the device model number. To ...printed. Enhance light areas of copies in light- to create sets of your copies • Large, black typefaces look splotchy (not smooth) • Thin, colored objects or lines contain black sections • Horizontal grainy or white bands appear in the same order that they are using an HP Officejet 6500 (E709d) or HP Officejet 6500...

User Guide - Page 136

...device. For more information, see To install the device on a network and To install the device software on a network. For more information see To install the device on client computers. Click Install USB-Connected Device or Install Network/Wireless device... the network, browse to the device and drag it to -peer network (a network without a dedicated print server) 1. Chapter 8 Choose...

User Guide - Page 141

... then to any messages during the installation, select the "always permit/allow" option in the messages. To set up wireless communication using the device control panel with your device). 2. NOTE: To use this option allows the software to install successfully on your computer. 4. Follow the display instructions to complete the installation. 6. Insert the...

User Guide - Page 159

You do not need to the ink cartridges in the printer as follows: Item 1 2 3 Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Print and evaluate a print quality report 155 all the way across the page - When you may need to avoid possible printing delays. They should be uniform in color throughout. the printer is operating correctly. They should...

User Guide - Page 168

... • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Troubleshoot installation issues Solve printing problems This section contains the following topics: • The device shuts down unexpectedly • Error message appears on control-panel display •...

User Guide - Page 204

... Check the device ◦ The device might be edited • Error messages appear • Scanned image quality is poor • Scan defects are using HP Officejet 6500 E709a/E709d, you cannot scan and print at the ... scans in larger files. The device must finish one job before you set the resolution too high, the scan job takes longer and results in black and white. You can lower ...

User Guide - Page 263

... black ink Color print resolution...Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in the Windows Taskbar must be installed and turned on the same side of a firewall as the device. On a Macintosh computer, once the software is installed, it is always available when you have, see Finding the device model number Mode Best Normal Fast Type Black Color Black Color Black Color...

User Guide - Page 273

... wireless LAN devices France For 2.4 GHz Wireless LAN operation of Conformity issued by HP for this product certain restrictions apply: This product may be used indoor for Frequency Planning and Management (Direzione Generale Pianificazione e Gestione Frequenze). The Regulatory Model Number for your product is SNPRC-0801-01 (HP Officejet 6500 Wireless All-in-One or HP Officejet 6500...

User Guide - Page 287

..., setting 104 load tray 1 35 log, fax print 81 view 82 M Mac OS X borderless printing 38 HP Photosmart Studio 22 HP Printer Utility 99 install software 133 print on special, or customsized media 37 print settings 41 sharing device 133, 134 uninstall software 142 wireless communication setup 137 maintain ink cartridge 147 printhead 151 maintenance align printer...

User Guide - Page 290

... up 76 one-touch buttons 16 print and view 77 send fax 54 Start Color Photo button 17 Start Color Scan button 17 Start Copy buttons black 17 color 17 status messages 20 network configuration...17 sharing device Mac OS X 133 Windows 131 shipping the device 252 size scans, troubleshoot 203 troubleshoot copy 198 skew, troubleshoot copy 199 print 196 scan 202 slow print, troubleshoot 165 smeared ink 179 ...

User Guide - Page 292

... Solution Center 97 install software 129 network setup 131 print on special or customsized media 36 print settings 40 set up wireless communication 137 sharing device 131 system requirements 257 uninstall software 141 Windows Image Application (WIA), scan from 46 wireless communication advanced wireless troubleshooting 218 basic wireless troubleshooting 218 Ethernet setup 137 radio, turn off 103...