HP 6500 Support Question
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Question posted by Tomcja on August 31st, 2013
Hp Officejet 6500 E710n-z Won't Print In Black
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 7:43 AM
This printer has a printhead mechanism that contains 4 individual cartridges: CMYK (cyan/magenta/yellow/black).
You will have to replace the cartridge, if the unit provides a message of one of the colors being empty, before the unit will resume printing. It is a maintenance mechanism to prevent the product from self-damage.
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