HP 500B Support Question
HP 500B Support Question
Find answers below for this question about HP 500B - Microtower PC.Need a HP 500B manual? We have 9 online manuals for this item!
Current Answers
Answer #1: Posted by kcmjr on April 26th, 2012 4:53 PM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
One thing HP does really really well is produce nice documentation on their systems. They have a "quickspec" doc for everything. Here is the one for this system: http://www8.hp.com/V2/ErrorPages/error404.aspx
Supported processors include:
Intel Celeron Dual-Core Processors
Intel Celeron E3200 Processor (2.4 GHz, 1MB L2 cache, 800 MHz FSB)
Intel Celeron E3300 Processor (2.5 GHz, 1MB L2 cache, 800 MHz FSB)
Intel Pentium Dual-Core Processors
Intel Pentium E5300 Processor (2.6 GHz, 2MB L2 cache, 800 MHz FSB)
Intel Pentium E5400 Processor (2.70 GHz, 2MB L2 cache, 800 MHz FSB)
Intel Pentium E6300 Processor (2.80 GHz, 2MB L2 cache, 1066 MHz FSB)
Intel Pentium E6500 Processor (2.93 GHz, 2MB L2 cache, 1066 MHz FSB)
NOTE: Intel processor numbers are not a measure of performance. Processor
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Related HP 500B Manual Pages
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 27
... require special handling at http://www.hp.com/go/reach. NOTE: ENERGY STAR is not supported on Linux workstations.
To verify the factory default power settings for this product can be found....gov/hazardouswaste/perchlorate/. If it is not supported on Linux or FreeDOS Desktop PCs.
ENERGY STAR is necessary to comply with information about the chemical substances in California.
Illustrated Parts & Service Map: Compaq 500B MT Business PC - Page 1
... Number 594184-001. 1st Edition September 2009. Key Specifications
Processor Type RAM Type Maximum RAM Supported Expansion Slots
Graphics Adapter Chipset Drive Support I/O Interfaces
Operating Systems
Intel Celeron, Intel Pentium dual-core
DDR3-SDRAM DIMMs, PC2-10600...
page 1
Illustrated Parts & Service Map
Compaq 500B MT Business PC
© 2009 Hewlett-Packard Development Company, L.P.
Illustrated Parts & Service Map: Compaq 500B MT Business PC - Page 3
....
If the SMBIOS Type 11 data structure contains the string DLED (NOT casesensitive), the system supports the dual-color power button LED and therefore, the BIOS support as specified below .
2.Handle the second serious error, floppy diskette failure, as if it on... • Set, view, change, or verify the system configuration, including settings for the Compaq 500B and 505B MT Desktop PCs.
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 2
... be liable for HP products and services are trademarks of Microsoft Corporation in the express warranty statements accompanying such products and services.
Compaq 500B and 505B Minitower Business PC
First Edition (September 2009)
Document Part Number: 591882-001
No part of Hewlett-Packard Company.
Nothing herein should be photocopied, reproduced, or translated...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 5
... 1 Battery Holder ...47
v Table of contents
1 Product Description Chassis Designations ...1 Microtower (MT) ...1 Product Description ...2
2 Removal and Replacement Procedures Microtower (MT) Chassis Preparation for Disassembly ...3 Access Panel ...4 Front Bezel ...6 Memory ...System Fan ...33 Heat sink assembly (Intel) - Model 500B ...36 Processor (AMD) - Model 505B 35 Processor (Intel) - Model...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 6
...
Appendix C Troubleshooting Without Diagnostics Safety and Comfort ...68 Before You Call for Technical Support 68 Helpful Hints ...69 Solving General Problems ...70 Solving Power Problems ...71 Solving Hard...2 Battery Holder ...48 Type 3 Battery Holder ...48
Appendix A Computer (F10) Setup Model 500B - Computer Setup (F10) Utilities 50 Using Computer Setup (F10) Utilities 50 Computer Setup-Main ...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 9
Microtower (MT)
Chassis Designations 1 1 Product Description
Chassis Designations
The following subsection illustrates the 500B and 505B chassis design.
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 10
... and Phenom II processors ● nVidia MCP61P ● nVidia GeForce 6150SE integrated graphics controller Both PCs feature: ● Support for HP Kensington MicroSaver cable lock ● Windows 7 logo compliance
2 Chapter 1 Product Description Product Description
The Compaq 500B MT is based on Intel PCA and processor technology, whereas the Compaq 505B MT is based...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 18
...Static electricity can damage the electronic components of the power-on the system board (500B shown). WARNING! Adding or removing memory modules while voltage is important to use...access panel (Access Panel on page 3). 2. Figure 2-8 DIMM locations (500B shown)
10 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis When handling a memory module, be careful not to cool...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 20
Figure 2-10 Expansion Slot Locations - 500B
Figure 2-11 Expansion Slot Locations - 505B
Table 2-2 Expansion Slot Locations
Item
Description
1
PCI Express x16 expansion slot
2
PCI Express x1 expansion slot
3
PCI Express x1 expansion slot
4
PCI expansion slot
12 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis Expansion Cards
The computer has one PCI expansion...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 28
...System board connectors are color-coded to make it easier to find the proper connection.
Table 2-3 Cable connections - 500B
Connector Name
Connector Color
Description
ATX_POWER
white
power supply, 24-pin
ATX_12V
white
power supply, 4-pin
SYS_FAN1
brown
... slot PCIe x1 expansion slot PCIe x16 expansion slot
20 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 29
...primary SATA hard drive to the dark blue primary SATA connector on the system
board labeled SATA1 for model 500B, SATA0 for model 505B. ● Connect the SATA optical drive to the computer or drive: If... to remove and install the guide screws on model 500B, SATA1 for replacing or upgrading the drives. Handle a drive carefully; Drives
The computer supports one optical drive and one hard drive.
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 30
... SATA0 SATA1
Color dark blue white
22 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis
System Board Drive Connections
Refer to the following illustration and table to identify the system board drive connectors. Figure 2-25 System Board Drive Connections - 500B
Figure 2-26 System Board Drive Connections - 505B
Table 2-5 System Board Drive Connections...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 42
... wipe and fresh thermal grease has been applied to the system board. Model 500B
1. Disconnect the heat sink fan control cable from contaminating the work area with fresh thermal grease already applied.
34 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis Figure 2-46 Removing the heat sink
6. Heat sink assembly (Intel) - Prepare...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 44
...with the alcohol pad provided in the spares kit.
36 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis If using a new heat sink, go to the processor's solder connections....the processor in the processor socket. Model 500B
1. Once pins are very fragile and handling them could cause irreparable damage.
Secure the locking lever. Model 500B on page 3). 2. If reusing the ...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 45
... place
it in an X) to evenly seat the heat sink on the Web at: http:\\h18000.www1.hp.com/support/files. CAUTION: Heat sink retaining screws should be found on the processor. This is being used on the socket... grease provided in diagonally opposite pairs (as the pins on the computer. 4. Model 500B 37 Go to them may require replacing the system board. Processor (Intel) -
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 54
...BIOS is NOT connected to AC power.
46 Chapter 2 Removal and Replacement Procedures Microtower (MT) Chassis model 500B shown
To install the system board, reverse the removal procedure. Battery
The battery that.... The latest system ROM BIOS can be found at: http: \\h18000.www1.hp.com/support/files. NOTE: The lifetime of the chassis. 9. Slide the system board toward the front...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 59
... arrow (up and down) keys to select the option you to set drive A to: ● Disabled ● 1.44 MB 3.5" ● Not Installed
Model 500B -
Computer Setup-Main
NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.
Table A-1 Computer Setup-Main
Option
Description
System Time System Date Language...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 61
... you to disable/enable the SATA Controller.
Computer Setup-Power
NOTE: Support for storage of data. Memory designated with the NX attribute may vary...the EuP Lot6 power specification of 1 Watt in to disable/enable the boot ROM of memory for storing data. Model 500B - Computer Setup (F10) Utilities 53 Table A-2 Computer Setup-Advanced (continued)
Onboard Video Memory Size
● 32...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC - Page 70
... second pause
No action required. Clear CMOS.
5. Flash the ROM if needed.
3. LED Codes
The following table describes the LED states for the Compaq 500B and 505B MT Desktop PCs. If the message disappears, there may be a problem with the expansion card.
6.
Table B-1 Diagnostic Beep Codes (continued)
Beeps
Diagnosis
Recommended action
4 short beeps...
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