HP 4700n Support Question
HP 4700n Support Question
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Question posted by Vi3tdim on September 13th, 2014
Hp 4700 Arcing High-voltage Color Band Test How To Fix
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Related HP 4700n Manual Pages
HP Printers - Supported Citrix Presentation Server environments - Page 1
...
November 2008
Executive summary...2 What's new ...2 Versions of Terminal Server and Citrix supported by HP 2 Testing performed by HP ...3 HP LaserJet printers and supported driver versions 4 HP Color printers with Edgeline Technology and supported driver versions 12 Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments 12 The difference between the Citrix...
HP Printers - Supported Citrix Presentation Server environments - Page 34
... Server session was verified and the Session printer was able to print successfully. The shared printers in the farm. Printer model tested
HP Color LaserJet 3800
Driver version tested
HP Color LaserJet 3800 PS (61.071.661.41) &
HP Color LaserJet 3800 PCL6 (61.071.661.41)
34 The printers were configured for the printers were downloaded from the HP Driver Support website. Drivers for multiple...
HP Printers - Supported Citrix Presentation Server environments - Page 35
... client and server systems from numerous manufacturers were used - Note on test methodology - Printer model tested
HP Color LaserJet 4600
HP Business Inkjet 2300 HP Deskjet 5440
Driver version tested
HP Color LaserJet 4600 PS (61.53.25.9) &
HP Color LaserJet 4600 PCL5 (61.53.25.9)
HP Business Inkjet 2300 PCL5 (61.53.25.9)
HP Deskjet 5400 Series (61.53.25.9)
Known issues with Citrix XenApp...
HP Color LaserJet 4700 - Software Technical Reference (External) - Page 39
... when you click printer documentation on the main screen of HP Color LaserJet 4700 printing-system documentation by operating system. Table 1-9 Documentation availability
Document
HP Color LaserJet 4700 User Guide (.PDF file) HP Color LaserJet 4700 User Guide (.CHM file) HP Color LaserJet 4700 Printing System Install Notes HP Embedded Web Server User Guide HP Driver Preconfiguration Support...
HP Color LaserJet 4700 - User Guide - Page 65
DIAGNOSTICS
PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST MANUAL SENSOR TEST 2 COMPONENT TEST PRINT/STOP TEST COLOR BAND TEST
ENWW
Menu hierarchy 49 RESETS
(Where X=1 or 2) RESTORE FACTORY SETTINGS SLEEP MODE
Diagnostics menu
See Diagnostics menu for more information.
HP Color LaserJet 4700 - User Guide - Page 79
... of each color, demo page, and configuration page.
Stopping the printer in mid-print cycle will display the last 50 entries in the printer's event log, starting with the most recent. Diagnostics menu
The diagnostics menu allows you to run tests that can help determine which cartridge is used to identify arcing in the high-voltage power...
Service Manual - Page 30
... (continued)
Connectivity
HP Color LaserJet 4700 Series:
● Enhanced input/output (EIO) card slots for optional connectivity. (Network connection using an HP Jetdirect embedded print server is standard on HP Color LaserJet 4700n, HP Color LaserJet 4700dn, HP Color LaserJet 4700dtn, and HP Color LaserJet 4700ph+ printers.)
● USB 2.0 connection.
● HP Jetdirect embedded print...
Service Manual - Page 162
... the HIGH SPEED item on its bidirectional interface (IEEE-1284). The Off mode disables the advanced functionality. ACC accessory port (HP Color LaserJet 4700 Series only)
This printer also includes...9679; The engine test button is pressed. When set to change printer settings and monitor printer status from some software programs. The default setting is medium. The printer exits Sleep mode ...
Service Manual - Page 165
...abbreviation "PCB" stands for detailed information about the printer circuitry.
Power is as a PCB can consist of the HP Color LaserJet 4700 series printer. It controls all the other parts, such as... board." The printer enters the standby period. 5. The engine control system consists of the following: ● DC controller PCB ● High-voltage PCB ● Low-voltage power supply unit...
Service Manual - Page 378
...ENWW
Make sure that delivers the correct voltage.
2. Make sure that the control panel display wire harness is connected. See Engine test page on the printer, check the following items.
1. Make...fan runs briefly after the printer power is turned on .
You should be able to the printer and hear the fan operating. See Installing a flash memory card (HP Color LaserJet 4700 Series only) on page...
Service Manual - Page 464
...hp.com/ support/clj4700 or http://www.hp.com/support/cp4005.
2.
Replace the high-voltage PCB. The toner cartridge might be low.
Calibrate the printer after replacing the ETB. See High-voltage power supply PCB on page 539.
1. The high-voltage... high-voltage PCB. The image density is seated correctly.
444 Chapter 7 Troubleshooting
ENWW
Table 7-15 Causes for the affected color....
Service Manual - Page 465
... dark images.
Replace the high-voltage PCB. Dark image
This table contains information about the causes of and solutions for light color
Cause
Solution
A poor contact exists in a single .rfu file from http://www.hp.com/ support/clj4700 or http://www.hp.com/support/cp4005.
2. Replace the ETB. Calibrate the printer after cleaning or if they...
Service Manual - Page 466
... 7-19 Causes for the affected color. The DC controller may require a firmware upgrade or the connector to make sure it is seated correctly. See High-voltage power supply PCB on page 324.
1. Upgrade formatter and DC Controller firmware, which can be found in a single .rfu file from http://www.hp.com/ support/clj4700 or...
Service Manual - Page 467
.... See Component test (special mode test) on the DC controller PCB to make sure it is disconnected or not seated properly. Check the connector (J1006) on page 532.
2. The laser/scanner unit is defective.
Solution
Clean the contacts on page 324.
1. Replace the high-voltage contacts for the affected color. Replace the high-voltage PCB. The high-voltage contacts are...
Service Manual - Page 468
... A poor contact exists in all colors, replace the ETB. The DC controller...hp.com/support/cp4005.
2.
The transfer charging roller is dirty.
The pickup roller is worn or damaged. Clean the roller.
Check the connector (J1006) on the front or back of the paper. See Full Calibrate Now on page 324.
Calibrate the printer after replacing the ETB. damaged. The high-voltage...
Service Manual - Page 470
....hp.com/support/cp4005.
2.
White horizontal lines
This table contains information about the causes of the high-voltage PCB and the print cartridge. Replace the ETB. Table 7-27 Causes for missing color. See Laser/ scanner assembly on page 324.
1. Replace the high-voltage PCB.
The high-voltage PCB is defective or one of and solutions for the affected color. See High-voltage...
Service Manual - Page 473
... controller PCB to the high-voltage PCB (J1002 Yellow, J1003 Cyan, J1004 Magenta, and J1005 Black) are seated correctly. See Paper feed assembly on page 287. Calibrate the printer after replacing the ETB.
See Laser/ scanner assembly on page 283. The drum motor drive gear is worn or damaged. The color misregistration detection unit is...
Service Manual - Page 474
... intervals on printer rollers can be found in a single .rfu file from the PRINT QUALITY menu. Repetitive defects troubleshooting
Defects on the page.
Replace the duplexer.
The DC controller PCB may require a firmware upgrade or the connectors to measure the distance between defects that recur on page 455 to the high-voltage PCB...
Service Manual - Page 523
...of any problems. See Component test (special mode test) on page 532 for instructions on page 541 for testing the color band features of printquality problems with the printer. Item COMPONENT TEST
PRINT/STOP TEST
Options
Values
TRANSFER MOTORS
BELT ONLY
CARTRIDGE MOTORS
BLACK LASER SCANNER
CYAN LASER SCANNER
MAGENTA LASER SCANNER
YELLOW LASER SCANNER
FUSER MOTOR
FUSER PRESSURE RELEASE...
Service Manual - Page 664
... 135, 189 file directory, printing 515
Finnish laser statement 46 firmware upgrade 143 flash
optional 142 part numbers 564...printer-driver 82 high-voltage contacts removing 326 high-voltage power supply PCB, locating 549 PCB, part numbers 609 PCB, removing 324 host USB 70 HP Color LaserJet 4700 service manual 55 support CD-ROM 55 unpacking 59 HP customer care Americas 51 Europe 51 HP ImageREt 438 HP...
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