HP 4315 Support Question
HP 4315 Support Question
Find answers below for this question about HP 4315 - Officejet All-in-One Color Inkjet.Need a HP 4315 manual? We have 2 online manuals for this item!
Question posted by KEITH777 on November 1st, 2011
Getting Fax Failure.can Not Send Or Receive Faxes.
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Related HP 4315 Manual Pages
User Guide - Page 27
.... ❑ No. Please continue answering questions. 6. Finish setup
24
HP Officejet 4300 All-in -One? ❑ Yes, I receive voice calls. ❑ No. If you answered No, please continue answering questions...up connection?
Do you receive voice calls at the same phone number you will use for fax calls on the same line. Do you send and receive faxes directly to and from ...
User Guide - Page 33
...To set up the HP All-in-One as described in -One will begin emitting fax reception tones to the sending fax machine and receive the fax. Run a fax test. The HP All-in this phone line, set up the HP All-in ... Ring setting) after the number of rings you might not be able to fax successfully.
30
HP Officejet 4300 All-in your fax number, the HP All-in-One might not answer at the same phone...
User Guide - Page 35
... respond in person to send an e-mail or access the Internet.
32
HP Officejet 4300 All-in-One series You must be able to the port labeled 1LINE on this line, set up the HP All-in-One with computer dial-up modem (no voice calls received) If you have a fax line on which...
User Guide - Page 37
...receive both your modem and the HP All-in-One simultaneously. There are using your computer dial-up modem connected on this section. For example, you cannot use the HP All-in-One for faxing...phone ports on the back.
Finish setup
34
HP Officejet 4300 All-in -One as described
below . ... need to send an e-mail or access the Internet. Do not use both voice calls and fax calls at the...
User Guide - Page 39
... 6 Use the phone cord supplied in the box with answering machine
If you receive both voice calls and fax calls at this phone number, set up the HP All-in-One as described...sending fax machine, you must be able to answer calls, automatically or manually: - Case I: Shared voice/fax line with the HP All-in-One to connect to Tel.
7. To set the Answer Mode to the "1-LINE"
port
36
HP Officejet...
User Guide - Page 43
...receive both voice calls and fax calls at the same phone number you will need to purchase a parallel
splitter (also called a coupler), as described in this means you will not be available to send... message.
Note You cannot receive faxes automatically if you have a voice mail service at the same phone number, use for faxing. Finish setup
40
HP Officejet 4300 All-in -One stops...
User Guide - Page 60
...this test from the Setup menu.
● Send a fax ● Receive a fax ● Print reports ● Stop faxing
Send a fax
You can send a blackand-white or color fax from the HP All-in the center of your faxes were successfully sent, enable fax confirmation before sending the fax. ● Send a basic fax ● Send a fax manually ● Send a fax using either the control panel or the...
User Guide - Page 61
To send a fax manually from the receiving fax machine. Note Do not use the keypad on their fax machine set up, the recipient might answer the phone, or the fax machine might take the call , you are going to send the fax, press Start Black or Start Color. This is connected to dial the recipient's number.
3. Depending on how the...
User Guide - Page 62
... complete.
Press Start Black or Start Color. To send a fax manually from a phone using monitor dialing...fax is turned on, or you will hear fax tones from the receiving fax machine. Note If prompted, press 1 to continue speaking with the recipient, remain on the line until the fax transmission is transmitting.
To send a fax using the attached handset (handset model only) 1. Send a fax...
User Guide - Page 63
...
HP Officejet 4300 All-in -One answers. Once you hear the dial tone, enter the number by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If the HP All-in-One is : ● Directly connected to send a fax and you will automatically answer incoming calls and receive faxes after...
User Guide - Page 64
...-inOne, all the faxes it receives, only the faxes it receives while the device is the default setting.
c.
You will stop answering incoming fax calls.) When the error condition is silent during fax transmission. Press Setup. 2. Note If Backup Fax Reception is too large, such a very detailed color photo, it receives new faxes. This selects Advanced Fax Setup and then selects...
User Guide - Page 65
... Only, or Off. 4. Fax
Chapter 6
3. Press 5, and then press 8.
Press Setup. 2.
All faxes stored in memory will not receive any faxes stored in -One overwrites the oldest, printed faxes as it receives in -One series
This selects Advanced Fax Setup and then selects Fax Forwarding Black Only.
62
HP Officejet 4300 All-in memory, whether the device has an error...
User Guide - Page 68
... to select one of the following :
-
This is Off. Send & Receive
Prints a fax confirmation report for every fax you send and receive. Print reports
You can also manually print system reports as you send and
receive faxes successfully. On Fax Receive Prints a fax confirmation report for each fax sent or received.
Fax
This selects Remove Number from Junk List. 4. Off
Does not...
User Guide - Page 69
...
HP Officejet 4300 All-in -One prints any time. Print fax error reports
You can take a few moments. Press Setup, press 2, and then press 2 again.
On Fax Send Prints whenever there is a transmission error. Fax
Chapter 6
Tip If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can cancel a fax you are sending or receiving at...
User Guide - Page 94
... the HP Photosmart Studio task bar, click Devices. Solution If your installation is incomplete, you might need to continue with the HP All-in the HP Solution Center (Windows) If the essential icons (Scan Picture, Scan Document, and Send a Fax) do not appear, your hard drive. I received a message that an unknown error has occurred...
User Guide - Page 99
... the splitter and connecting the HP All-in-One directly to the telephone wall jack. Try to send or receive a test fax. ● Make sure you use the 2-EXT port to connect to the telephone wall jack, ... to your telephone wall jack, then connect the other equipment, such as shown below.
96
HP Officejet 4300 All-in-One series The 2-EXT port should be used the phone cord supplied in the...
User Guide - Page 101
...line and try
Troubleshooting
98
HP Officejet 4300 All-in -One, run the fax test again to make sure it passes and the HP All-in -One to send or receive faxes. Using the phone cord supplied ...do not hear a normal sounding dial tone, it might have them check the phone line. try sending or receiving a fax. ● Check the connection between the telephone wall jack and the HP All-in-One to...
User Guide - Page 103
... phone system or an ISDN line.
100
HP Officejet 4300 All-in-One series If there is an error, the HP All-in-One will not be able to fax successfully. For information, see the onscreen Help. ... to the "1-LINE" port
If the supplied phone cord is not long enough, you will not send or receive a fax until the error condition is resolved. ● The phone line connection might be in use the ...
User Guide - Page 132
Index
receive fax 60 send fax 58 phone cord check 96 connection, failure 96 extend 104 phone line, answer ring pattern 43 phone numbers, customer support 111 photo paper load 49 specifications 117 photos 69 physical specifications 119 power specifications 120 print cancel job 54 fax reports 65 faxes 62 from computer 53 from software application
53 print...
User Guide - Page 133
...cartridges 86, 108 Readme file 83 receive faxes 99 resources 11 send faxes 99 setup 84 software installation 89... USB cable 85 two-wire phone cord 99, 104
U uninstall software 92 USB cable installation 85 USB port speed 21
V voice mail
set up with fax 31, 40 volume, adjust 20
W wall jack test, fax 95 warranty 109 white strip, clean 72
130
HP Officejet...
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