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HP 3800dn Support Question

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Question posted by robere on July 18th, 2012

Will Not Power On. Help

Power is available, on/off switch does nothing.

Current Answers

Answer #1: Posted by hzplj9 on July 18th, 2012 1:08 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

Points: 4,875,670
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I would suggest you check the power cable first and test the fuse if there is one fitted to the plug. The make sure all the doors are closed properly  and cartridges etc installed. The printer is unlikely to power up if doors are open. If none of these simple checks are forthcoming then you need the help of a competent electrician to ascertain if there is a fault with the printer requiring replacement parts.

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