Scanning Problem

1.) Always scan as a document, not a picture

2.) Once you have approved your scan the box to label your file and save your document will come up and it usually says to save as a .tif document

3.) Type in your file name and then directly below, were the file extension is (ie .Tif) there is an arro on the left that you can use to access the drop down list.

4.) Choose the .pdf file extension by clicking on it.

5.) Save

 

you an  fixed this by Installing the full suite of programmes on the installation CD, specifically Installing the "OCR Isis" programme (or Iris, not sure).

I had the scan-to-pdf option, but then when I reinstalled my system it was no longer available. I tried updating Adobe Acrobat reader to v9.0 and I don't think this fixed it. But at the same time I installed the "extra" programmes of the HP Installation CD, and then the scan-to-PDF feature was back.

So basically, install the COMPLETE set of programmes on the HP installation CD seemed to fix this.

I have a HP Deskjet  printer, but I suspect that the HP software is generic across alot of its product range.
you can download from here
https://download.cnet.com/s/business-applications/?platform=windows;