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HP 2840 Support Question

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Question posted by Anonymous-128350 on January 8th, 2014

Errore 54.2

Salve la stampante continua a dire :errore 54.2 spegnere e riaccendere io l'ho fatto già ben 5 volte ma continua a dirmelo subito aver fatto l'hewlett-packard...come faccio a farlo smettere per poi stampare il mio documento????.....per favore prima di domani ho da stampare un importante ricerca...grazie mille

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Answer #1: Posted by waelsaidani1 on January 9th, 2014 6:31 AM

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This error means the device has experienced an internal hardware error. 54.2 - Carousel rotation error: Contact Hewlett-Packard for technical support to troubleshoot the problem.

Before calling one of the Hewlett-Packard offices, please have the following information available to help them quickly answer questions:
- The printer product number and the serial number, found on the label at the back of the printer.
- The type of computer connected to the printer.
- Any special equipment or software (for example, spoolers, networks, switch-boxes, modems, or special software drivers).
- The cable being used (by part number) and where it was purchased.
- The type of interface used on the printer (parallel or network).
- The name of the software in use, and its version number.

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