HP 15-f009wm Support Question

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Question posted by deweylovem on September 27th, 2015

My Laptop Recognizes The Toshiba Dvd Sd-c2502, But The Drive Won't Read A Cd.

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Answer #1: Posted by TechSupport101 on September 27th, 2015 12:03 PM

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TechSupport101

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Find the most complete troubleshooting walk through here https://support.hp.com/za-en/document/c01897812 specific for Windows 7. Kindly resubmit advising what Windows version you are running should the issue persist and we will gladly advise further.

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..., or contact between the read/write heads and the media, resulting in symptoms such as "Non-system disk" or "No boot device". These software issues include (but may cause different error messages to the following information is running. The following :  The SSD drive is no longer recognized by the BIOS or operating...

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... and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back up any error codes related to the drive failure that have occurred during POST or when attempting to access the drive Document the symptoms e.g. slow performance (opening...

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