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Hayward SharkVAC XL Support Question

Hayward SharkVAC XL Support Question

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Question posted by MichaelhMurphey on May 11th, 2021

Turns Upside Down

Hayward Shark Vac XL works great when right side up but continually turns upside down. No water in handle. What else could it be

Current Answers

Answer #1: Posted by Troubleshooter101 on May 12th, 2021 4:04 AM
This answer was accepted by the poster of the original question.
Troubleshooter101

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We cover basic troubleshooting tricks and tips for the Hayward TigerShark and SharkVac XL robotic, automatic pool cleaners. This video is designed to serve as a quick overview, and DOES NOT replace or supersede the detailed installation or operation requirements set forth in the product Owners & Installation Manual.

Please check this video tutorial to identify cause

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Related Hayward SharkVAC XL Manual Pages

Model: SharkVac XL - Page 2

... but not related to hazards. 620 Division Street, Elizabeth, NJ 07207 Phone: (908) 351.5400 www.hayward.com USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 2 This is the safety-alert symbol. ISRC9740XLN Rev C SharkVAC XL™ / e.VAC PRO™ by Owner's Manual Contents Warnings 3 Information 5 Operating Instructions 7 Maintenance 11 Troubleshooting 17 Warranty Registration...
Model: SharkVac XL - Page 3

... supervise children at more suction outlets per pump must be installed. Hazardous Pressure. Pool and spa water circulation systems operate under hazardous pressure during pump start up . Failure to follow ...servicing pool and spa circulation system, filters manual air relief valve must be damaged, broken, cracked, missing, or not securely attached. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS ...
Model: SharkVac XL - Page 4

... equipment, turn OFF power to the pressure wire connector provided on any other rights, which vary from freezing, negligence, improper installation, improper use an extension cord to connect unit to electrical power supply. Hazardous voltage can cause serious or fatal electrical shock hazard. Failure to ground all metal parts of swimming pool, spa, or...
Model: SharkVac XL - Page 5

...pool installation. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 5 Before installing the cleaner, understand cleaner coverage. The cleaner was also not designed to work under a solar cover. Operating the cleaner out of the water... or apply to turn off the power supply "OFF" and unplug it is mandatory to allow a safety distance between the power supply and the pool as required by the...
Model: SharkVac XL - Page 6

... 110-120 volt AC outlet. 8. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 6 In order to "ON" position when unit is a normal part of the pool and reverse during cleaning cycle. To reduce cable ...so that may periodically go to the wall but it is a normal part of the water. Power button should be switched to achieve optimal performance, please read and follow these steps: 1....
Model: SharkVac XL - Page 7

... the cart. GENERAL OPERATING INSTRUCTIONS Take a moment to get familiar with an out of water sensor. The length of the pool as shown. Place the cleaner in less time than 3 hours, you may shut the cleaner off manually by Hayward. 4. The cleaner will slowly sink to the bottom of the standard cleaner cable...
Model: SharkVac XL - Page 8

... aftermarket timer to avoid a hazard. 10. To avoid falling into the pool, gently reel the cable in additional service requirements. (see p16). Optimum operating water temperature range for 10 seconds and restart. Keeping the cleaner permanently in a shaded area. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 8 The cleaner operates on please follow these instructions...
Model: SharkVac XL - Page 9

Floating Cable 4. Filter Bucket 7. Sealed Motor Unit 13. Side Panel 10. Wheel Brush and Tube 14. Wheel 11. Filter Cartridge 6. Float Assembly 12. Dome Assembly 9. Filter Door 8. Power Supply 2. On/Off Switch 3. Drive Track USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 9 1. Handle 5.
Model: SharkVac XL - Page 10

SEE DIAGRAM  Caddy Cart will come partially assembled in the carton less the handle & tube. (1 & 3)  Insert the tube into base (5) & insert the screw (4) securing it with the nut (2)  Insert the handle into the top of the tube & insert the screw (4) securing it with the nut (2) USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 10 CADDY CART INSTRUCTIONS -
Model: SharkVac XL - Page 11

... be removed to remove the debris and then rinse with both hands from each use: 1. Flip the bucket assembly over to clean. Fig. 6 USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 11 MAINTENANCE Clean the filter cartridge after each side. 3.
Model: SharkVac XL - Page 12

... solution can be . Snap the filter door latches into the filter bucket assembly with a spray nozzle, wash the filter elements to fall out. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 12 Pull out the filter cartridges. Wash the entire filter bucket assembly. (Previously shown). Unsnap and lift up both filter door latches...
Model: SharkVac XL - Page 13

USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 13 To correct this, stretching...snap dome into place. Periodic Cleaning of the water, store the cleaner in the sun should be cleaned by spraying it with a garden hose.  Spray water using the diagram shown to ensure that has...for any cord twists. Cable Care With continued use, the cable may become coiled (like a telephone cord). 6.
Model: SharkVac XL - Page 14

...SharkVac-XL is opened by moving the float box to the preferred location. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 14 Each float position (I " is the default position locating the float in the middle of selection: Position may be set while the cover is closed using the slide handle... where the cleaner will travel along the water line or pool wall faster and benefit cleaning coverage. &#...
Model: SharkVac XL - Page 15

... power itself down . If the cleaner is no longer in the water, the unit will attempt to re-enter the water by being removed from damage, it will sense when being asked to turn on when not safely in water, or leaves the water during operation refers to the cleaner leaving or being connected to...
Model: SharkVac XL - Page 16

...pool before operating the unit. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 16 IMPORTANT TIPS  Do not drop or throw the cleaner into pool. Such items can remove each filter cartridge and clean separately.  During the normal operating cycle of the cleaner, the handle... rinsed with water at the dome push button to allow free operation. Place cleaner away from the pool wall but ...
Model: SharkVac XL - Page 17

...important to judge the performance of the cleaner by observing improved pool cleanliness after cleaning the area.  If the flotation cord...possible) in -floor cleaning heads or toys. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 17 Assure that there is installed in... be removed from the water to remove excessive dirt and/or sand.  If the cleaner starts working :  Impeller ...
Model: SharkVac XL - Page 18

... System Direct Drive w/Polyurethane Drive Track & Acetal/Stainless Steel Bearing System Power Supply Input Primary Voltage Output Secondary Voltage Rated Output Current Weight 110-120 VAC 24 VDC 4 A 8.3 lbs (3.8 Kg) Shipping Carton Dimensions (mm) Shipping Weight with Caddy without Caddy Length 24 in (620 mm) 49 lb (22.3 Kg) 43 lb...
Model: SharkVac XL - Page 19

...WATER. REPLACE DAMAGED CORDS IMMEDIATELY. WARNING - IMPORTANT SAFETY INSTRUCTIONS This robotic swimming pool... the handling of your pool safety ...POOL AGAINST THE SIDE WALL. THIS COULD DAMAGE UNIT AND/OR YOUR POOL WALL. 10. DO NOT OPERATE CLEANER WITH DAMAGED CORD. TO REDUCE THE RISK OF INJURY; While the cleaner has been made to the GFCI protected electrical outlet. 2. USE ONLY HAYWARD...
Model: SharkVac XL - Page 20

...TR TS IEC 60364-7-702 USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 20 The warranty does not cover damage due to frost and to perform such work) without our prior written approval. ... a warranty and in any direct or indirect damage resulting from this warranty. HAYWARD® LIMITED WARRANTY All HAYWARD products are covered for manufacturing defects or material defects for any way, and ...
Model: SharkVac XL - Page 22

... completely and mail within 10 days of purchase/installation or register online. AUTOMATIC SURFACE SKIMMER Warranty Card Registration Register online at www.hayward.com Please Print Clearly: Years Pool has been in a safe and convenient location for :  In Ground  Above Ground  Spa Hayward is a registered trademark of Hayward Industries, Inc. © 2011...

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