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Question posted by rmbunz2 on December 2nd, 2011

Motor Drive Burned Up, Warranty?

Purchased EcoStar IS3400VSP pump June 2011. Been running for 5 months on local pump program. Changed program today for slower speeds. Hooked up external relay speed control wiring and burnedup the Motor Drive. Still don't know why the motor drive burned up. Can't find any problem with the external relay speed control wiring? Warranty ? or what are my options for repair or replacement?

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Related Hayward EcoStar Manual Pages

EcoStar Manual - Page 20

Choose Days 7D 7 days a week > Speeds Menu Press > to enter Speed 1 Name Speed 1 Speed 1 Duration 0:30 hours Speed 1 Speed 1725 (600-3450rpm) Diagnostic Menu Press > to enter Serial Number 03100002 Drive Rev: 1.01 Display Rev: 2.54B Product Version SP3400VSP

Technical Guide - Page 1

Variable Speed Pump and Drive Technical Guide © 2011 Hayward Pool Products Version 2 Drive FW 1.02 Interface FW 2.55 residential Interface FW 1.00 commercial

Technical Guide - Page 3

..., burn, and cause death or serious property damage. Provide a properly located electrical receptacle. Also, contact a licensed electrician for bonding requirements. To reduce the risk of electric shock, see installation instructions and consult a professional electrician on drive or motor, turn off power supply to the drive.  Failure to bond drive to follow all applicable local...

Technical Guide - Page 4

...: length of the pipe and equipment* (fig 1). Existing Pools: When installing the EcoStar on a new pool, care should be taken to ensure proper pipe and equipment ...flow required (fig 1). Plumbing New Pools: When installing the EcoStar on existing pools, care should be taken to insure the maximum flow does not exceed the capacity of pipe (L) between pump suction port and first elbow or...

Technical Guide - Page 6

Installation - Electrical Internal wiring locations (fig 5) Wiring connection for incoming motor wires Wiring plug for relay connected controls & stop switch Wiring plug for wall mounted interface Wire connection for incoming line voltage (230v) Channel for running low voltage data cable Wiring plug for data link with Hayward/Goldline compatible software Controls Figure 5 Page 4

Technical Guide - Page 9

...drive to the interface assembly. Wall mount kit is permanently attached (fig 13), install the blank cover over the plug (fig 14). Maximum 500‟ for data cable used for connecting to the interface (fig 12). 3. Plug is included with the EcoStar... and includes blank cover, mounting bracket and new terminal block for wall mount or control connection. 2. Figure...

Technical Guide - Page 13

... connections should be brought into the "line in" contacts on the Filter Pump Relay from a breaker in motor compartment. Filter Pump Replay AUX Relay AUX Relay AUX Relay Fig 24 Page 11 The "Load Out" side will feed the incoming high voltage for maximum voltage in the control box. Pump power (230 VAC) needs to be rated for the...

Technical Guide - Page 24

... data linked to continue. 14. Programming-Configuration Hayward/Goldline Compatible Software Control 13. The Goldline/Hayward controller will allow for the control of up to 8 EcoStars assignable to continue. Press the button to individual relays/Auxiliaries (fig 45). ProLogic control software v4.30 or higher will only recognize address 1 (Pool Filter) and address 2 (Dual Spa Filter).

Technical Guide - Page 25

...the EcoStar, if stopped, to set the Low Temp Speed ( fig 47). This Temperature can be asked to protect the drive ...speed can be asked to continue. 17. Enabling this feature will be adjusted between 600 rpm (17%) and 3450 rpm (100%) by pressing the & buttons. Press the button to enable or disable the Low Temp Operation (Default is Fig 48 for drive protection only Page 23 Programming...

Technical Guide - Page 32

...EcoStar you will be displayed on the display while the pump is activated you are set, the pump...When the Low Temp Operation is running. 5. When the pump starts it will begin to restart the pump. Auto Prime and the 3 ...Drive Error SVRS Trip alternate during configuration, prior to the speed selected or timed. If this does not clear the message the drive may need to the pump...

Technical Guide - Page 35

Disassembly/Assembly This guide will only cover the disassembly of the EcoStar is exactly like the standard TriStar pump. The wet end disassembly of the drive and motor area for this guide. Wiring Compartment Cover Interface Assembly Variable Speed Drive Figure 63 Motor/Fan Shroud Motor Page 33

Technical Guide - Page 37

Figure 66 Figure 67 Figure 68 Page 35 Remove the plug as shown (fig 66). 4. Remove the interface assembly from the Motor drive (fig 67). 5. Disassembly/Assembly 3. Remove the two screw as shown (fig 68) and place the interface assembly aside.

Technical Guide - Page 43

Below are all real-time displays. Serial Number 03045433 Drive Rev: 2.2 Display Rev: 1.16 Product Version SP3400VSP Input Voltage Within Range Motor Current 1.1A (0-13.0A) Displays firmware of heatsink and drive. Page 41 This menu provides important information about the performance of the pump that has elapsed since the condition occurred. These are the...

Technical Guide - Page 44

... pump problems including seals, gaskets, impellers, etc along with the VSC and Motor. Motor airflow path should be between 0.5 and 1.0 ohms max. If error still occurs, replace drive. If line voltage is within range, replace drive. There should be checked. Ohms readings should be no issues remove the Blue, Black and Red wires (page 4) from the drive...

Technical Guide - Page 45

... greater than 264 VAC, refer to Hayward Service Bulletin "Pump Error: Ac Volts too High" and follow instructions for blockage. If line voltage is correct and error still occurs, replace drive. Follow disassembly/assembly procedures (pages 32-37). Check fan and shroud for registry change , replace drive. Page 43 Troubleshooting/Fault Codes Code/Fault...

Technical Guide - Page 46

... 4) from lead to ground. Ohms reading should be no change check to start the motor. If no continuity. Pump will attempt to insure other data wires are all data links and run Standalone. Page 44 Check motor connections to drive (page 4) to Start. Troubleshooting/Fault Codes Code/Fault Drive Error Drive failed to insure a good connection. If any of...

Technical Guide - Page 48

... comm. Disconnect Blue, Black, and Red motor leads (page 4) from the control. Contact Clemmons Tech Service for isolator. If the values are at "0" replace the interface. Control reads "Pool bridge comm" This indicates interference on , the pump will ramp up and down in speed. If still tripping breaker, replace drive. This is caused by frequency noise emitted...

Technical Guide - Page 49

Control reads "Pool bridge comm." wires between the pump interface and the control Check to the line or load side of the filter pump relay in the control (page 20) EcoStar reverts to Standalone mode even when properly connected to variable speed . Be sure EcoStar is set to the GL/Hayward control. EcoStar is connected and configured to operate with the settings in the...

Technical Guide - Page 50

... to come on the pump interface do not work properly. This is active. Try changing channel on the drive (page 10). This indicates that the comm. When a command is causing other equipment from the control are connected in the EcoStar does not work . wires from freezing temperatures. (page 23) My EcoStar is actually for relay control. Only the Stop...

Parts Diagram - Page 1

... Connector, Union Gasket - 2 ea.) Union Gasket Pump Strainer Housing, 2" x 2 1/2" with O-Ring Bracket, Motor Support Riser Base Adapter-Motor Support Motor Assembly Motor Fan Shroud Motor Drive (Includes Digital Control Interface) Motor Drive, SVRS (Includes Digital Control Interface) Motor Drive Display Cover Motor Drive Wiring Cover Digital Control Interface Assembly Wall Mount Kit HAYWARD 28...