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HTC Freestyle Support Question

HTC Freestyle Support Question

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Question posted by kiaa6 on May 11th, 2012

Blocked Phone Number

I just got a refurbed HTC Freestyle from ATT and now when I call someone my phone number shows as blocked or witheld on their phone.  I went into the ATT Store and they were no help. They told me to call customer service. Which I did. Again, no help. Suggestions welcomed. 

Current Answers

Answer #1: Posted by FullWolfMoon on May 11th, 2012 8:05 PM
This answer was accepted by the poster of the original question.
FullWolfMoon

Member since:
January 9th, 2012

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First, I would make sure your friend adds your new number to his/her contact list and updates that information, and then also I would test calling other people and see if they experience the same problem. If not, then I suggest the problem may be at your friend's end, if your number is only blocked on their phone. They might want to not only update your contact information (and wipe out the old information, maybe even start new by deleting you as a contact, then adding you back), but also might want to reboot their phone. I hope you get it worked out and that if my advice isn't helpful, someone is able to offer you something that does help!

Related HTC Freestyle Manual Pages

Quick Start Guide - Page 1

...then tap Settings > Data services. 2. All rights reserved. All other AT&T marks contained herein are trademarks of HTC Corporation. Screen images simulated. HTC Freestyle™ Step up to ... Add favorite • Show profile On the All updates screen, press OPTIONS button to update your status message, and then tap OK. Choose which social network to a smarter phone. Tap a social network...
Quick Start Guide - Page 2

...your phone. To unlock the screen, briefly press the POWER button to wake up to show ..., a phone that works for you Stay close with your family and friends. it yours Customize your phone with the...for easy viewing and follow up with HTC Sense,™ the logical and friendly user...Press again to Camera mode. 2. just the way I need it 's easier to . A phone that is in one -touch ...
User Manual - Page 4

... Forwarding messages Managing message conversations Setting message options Mobile Email About Mobile Email Setting up your email accounts Sending email messages Viewing and replying ...Guidelines and preparation for using GPS Downloading satellite positions Bluetooth Bluetooth basics Making your phone discoverable to other Bluetooth devices Connecting a Bluetooth headset for the first time Sending...
User Manual - Page 10

... make it easier to remove the SIM card. There may not function with your phone. You should consult with its gold contacts facing down and its slot. See "Opening... Basics SIM card The SIM card contains your mobile operator for this service. Insert the SIM card with your phone number, service details, and phonebook/message memory. Your phone supports both 1.8 V and 3 V SIM ...
User Manual - Page 14

... Identification Number) set up your phone's settings... you want your current location to quickly drag your mobile operator. You can "pinch" the screen using two...Internet such as location-based services may incur extra data fees from your phone. Touch an area or onscreen...phone in your phone. To find out how to set by sliding down the bar on your phone for three times blocks...
User Manual - Page 19

...started Accessing applications in the main menu See what applications your phone has in store for you 're currently in the main menu. 1. Swipe... left to go to the next menu panel. 1 2 1 Application icons 2 The small horizontal bars at the bottom of the panel indicate that there are several pages of applications. They show...
User Manual - Page 30

... The Calendar home screen panel displays a month calendar with markers to inform you of bookmarks stored on the Web. To know more about the Calendar application, see the Mobile Web chapter. Internet Easily search for information on your phone.  Press OPTIONS to open your set home page or view your browsing history...
User Manual - Page 31

... digits or characters. To call a number or contact, do one of matching numbers or names. 3. You can either dial a number directly, or you are calling a phone number that's not stored in the Call History. 1. Dialing a number or a contact You can enter a phone number, call to a stored contact or a number in your calls. As you enter numbers or letters, you'll see a list...
User Manual - Page 32

... want to call history. Press SEND/CALL to dial that is not stored on your phone and SIM card) and the phone numbers from the call . On the phone keypad:  The number 1 key is Smart dial? Press SEND/CALL to call . Simply enter the phone number or first few letters of the following :  Tap Name, select...
User Manual - Page 33

... place a call screen appears and displays the caller ID icon, name, and phone number of the calling party. Press VOLUME DOWN. Dial the international emergency number for your mobile operator for example, 911), and then press SEND/CALL. When you receive a phone call from someone who is another incoming call while you are already in...
User Manual - Page 34

... then tap Hold call. To decrease potential damage to another. This puts the first call on . Placing another phone number. • Press OPTIONS, and then tap People to select a contact to access the Phone dialer keypad (for example, if you can also press OPTIONS, and then tap Unhold call. After answering both calls...
User Manual - Page 35

...phone number, and then tap Call (phone number). Press OPTIONS, and then tap More > Merge calls. 6. OR  Tap , swipe left to turn on hold. 5. During a call, you want to open the Phone... to check missed calls, your mobile operator for details. 1. To ... To Return a call Save a phone number Filter call logs Delete one or ... OK. Tap the phone number in Call history, and...
User Manual - Page 36

... off in Settings > Wireless controls > Airplane mode. Change the voicemail number stored on or off the phone function and data connection. The Airplane mode icon then appears in another ...mobile operator to turn Airplane mode on the phone. 36 Phone calls Call services You can access and change the settings of call services for your phone. To enable this is to switch your phone ...
User Manual - Page 38

... then tap New contact. 3. Enter the contact's details, and then tap OK.  You can also copy the contacts stored in People lets you can only save the contact's name and primary phone number when you're adding a contact to view more contact details or open the People application, press OPTIONS, and then...
User Manual - Page 39

... then tap Delete contacts. 4. A search results panel displays matching names from the stored contacts in your changes. Tap the contact photo to edit, and then enter the... then tap a contact. 3. 39 People Finding contacts 1. Begin entering the first few digits or characters of a phone number or a name. Tap a contact to use his or her Facebook profile photo. 6. Editing contact details 1. On...
User Manual - Page 40

...categorize contacts is a lot easier. Editing a group 1. On the main Home screen, tap People. 2. Tap OK to the Mobile number (by default) of each contact. Tap Groups, and then select a group. 3. When sending a text or multimedia message, the... Send message. This will be added as an attachment to your phone. Press OPTIONS, and then tap Edit. 4. On the main Home screen, tap People. 2.
User Manual - Page 44

...text Use the following keys while entering text using the Phone keypad layout. If multiple lines are not allowed, tapping...; Press and hold keys with gray characters at the top to enter numbers, symbols, or accented letters. Tap to switch between Multitap and XT9 ...want to use. Shift key. Tap to enter text or numbers, the onscreen keyboard becomes available. Tap to toggle between portrait...
User Manual - Page 47

... your text message will be delivered as more contacts, and then tap OK.  Enter a mobile phone number. Sending text messages Send text messages (SMS) to other mobile phones. Tap the To field, and then do any of the following:  Enter the first few characters of a contact's name, and then tap a contact from ...
User Manual - Page 55

... to change them to your mobile operator's data service. Select or clear Mobile network. You can help optimize your data connection is selected. Press OPTIONS, and then tap New. 3. It can also save money on for the proper settings. 55 Mobile Web Mobile Web Data connection It's simple. Please contact your phone. 1. On the Access point names...
User Manual - Page 86

...phone... password every time you turn phone lock off " in this chapter..., and then tap Settings > Security > Phone lock code. 2. Enter your current lock ...phone. If the PUK code is turned off , tap Settings > Security > Phone... > Security > PIN code. 2. Protecting your phone with a PIN 1. Enter the current SIM card... Settings Protecting your phone Keep information on your phone or unlock the ...

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