HTC DROID DNA Support Question
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Question posted by bimarkb on January 27th, 2014
Htc Sync Does Not Recognize Dna
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Related HTC DROID DNA Manual Pages
User Guide - Page 4
4 Contents
Personalizing
Making Droid DNA by HTC truly yours
60
Personalizing Droid DNA by HTC with scenes
60
Changing your wallpaper
62
Applying a new skin
63
...style
74
Hiding missed calls and messages on the lock screen
75
Securing Droid DNA by HTC with a personal touch
75
Phone calls
Making a call with Smart dial
77
Returning a missed call
78
Using Speed dial
78...
User Guide - Page 7
...HTC Sync Manager
164
Deleting an album from HTC Sync Manager
166
Syncing music with the computer
166
Syncing photos and videos with the computer
167
Syncing documents with the computer
168
Syncing your contacts with the computer
168
Syncing your calendar events
169
Syncing your web bookmarks with the computer
170
Quickly transferring media from HTC Sync Manager to Droid DNA
by HTC...
User Guide - Page 24
... Gmail™
Sync the contacts from Droid DNA by HTC. Google® contacts are imported to Droid DNA by HTC after you sign in to your phone
Getting contacts into Droid DNA by HTC
There are several ways you can also create more Google contacts right from your old phone to your computer, and then use HTC Sync Manager to Droid DNA by HTC with your computer...
User Guide - Page 25
... details, see HTC Sync Manager on your computer, Droid DNA by HTC, and other mobile devices.
Social network accounts Phone contacts
Microsoft Exchange ActiveSync® Backup AssistantSM Plus
Setting up your phone 25
Log in Droid DNA by HTC. You can automatically back up to a new phone?
on or off Droid DNA by HTC syncs your media between them . Droid DNA by HTC to put your...
User Guide - Page 97
... says Add text, then enter your response will be sent to a contact's other phone number When a contact has multiple phone numbers stored on Droid DNA by HTC, you 've received from this contact. 3. Keep in mind that your reply message. 4. Tap , and then select another phone number of the latest message you 'll see the particular...
User Guide - Page 154
...:
Files
§ Use HTC Sync Manager to move photos/videos, documents, and music from Droid DNA by HTC to your computer.
§ Manually copy and paste files by connecting Droid DNA by HTC to your computer as for Exchange ActiveSync), tap the account you might lose important stuff on Droid DNA by HTC § Upgrade to a new phone
Here are supported (such...
User Guide - Page 155
... as Messages and People so you can restore them when needed.
1. Data
Sync, backup, and reset 155
§ Use HTC Sync Manager to back up contacts, calendars, and bookmarks from Droid DNA by HTC to your computer.
§ Export data from the storage on the phone.
§ Save contacts and other personal data to online services. Settings...
User Guide - Page 156
... Droid DNA by HTC then restarts. Droid DNA by HTC does not respond when you touch the screen or press the buttons, you can still restart it back on. 2. Droid DNA by HTC not responding? Unlock the display. 3. Press and hold the POWER button, and then tap Restart. 4. 156 Sync, backup, and reset
Reset
Restarting Droid DNA by HTC (Soft reset) If Droid DNA by HTC...
User Guide - Page 157
Sync, backup, and reset 157
Resetting Droid DNA by HTC (Hard reset) If you're passing Droid DNA by HTC on to permanently delete media and ...Droid DNA by HTC.
1. Tap Reset phone, and then tap Erase everything.
If you want to keep before you 've downloaded and installed. Tap Reset phone. 4. Performing a factory reset using the hardware buttons on Droid DNA by HTC on Droid
DNA by HTC...
User Guide - Page 159
...and Windows Media® Player playlists.
§ Sync photos, videos, music, and playlists between Droid DNA by HTC and your computer.
§ Sync information such as contacts, calendar, documents, and web bookmarks between Droid DNA by HTC and your computer. HTC Sync Manager
HTC Sync Manager 159
Syncing your media and data with HTC Sync Manager
With HTC Sync Manager, enjoy the same rich media...
User Guide - Page 161
... to set up contacts, calendar, and other sync settings for Droid DNA by HTC and your computer using the supplied
USB cable. While you 're installing HTC Sync Manager on Windows Vista® or later versions.
1. The HTC Sync Manager main screen
From the main screen, you can also sync with Droid DNA by HTC when it's connected.
§ Click Music or...
User Guide - Page 166
... changes to :
Import new music from your computer.
1. Deleting an album from Settings. In HTC Sync Manager, click Music > SYNC SETTINGS. 3. You can set up HTC Sync Manager to sync music files and playlists between Droid DNA by HTC to your computer.
1. Connect Droid DNA by HTC and your computer. 2. Click OK to the next photo.
Do not remove an album from...
User Guide - Page 167
... albums or only Selected albums.
5. Select Sync Gallery. 4. device
Sync albums to device
Sync Gallery albums from HTC Sync Manager to Droid DNA by HTC. Sync music to device
HTC Sync Manager 167
Sync music from your computer. 2. Connect Droid DNA by HTC to HTC Sync Manager. Choose to sync All music or only Selected playlists.
5. Syncing photos and videos with the computer
1. After...
User Guide - Page 168
... to your computer. 2. Syncing your contacts with Droid DNA by HTC to your contacts from. In HTC Sync Manager, click More. 3.
You can add several folders. 5. Connect Droid DNA by HTC. In HTC Sync Manager, click More. 3. Choose the application you 've finished setting up HTC Sync Manager to sync them under the Phone account on Droid DNA by HTC to sync your computer. 2. Click...
User Guide - Page 169
... there are in the People app of Droid DNA by HTC to keep .
6. In HTC Sync Manager, click More. 3. HTC Sync Manager 169
5. If there is conflicting data on Droid DNA by HTC and
your computer, choose which contact data you want to sync Droid DNA by HTC with your Outlook Calendar or Windows Calendar on Droid DNA by HTC and your computer, choose which data you...
User Guide - Page 170
... you 've finished setting up the other items to sync in HTC Sync
Manager, click to sync them in Droid DNA by HTC to your web bookmarks with the computer
§ If syncing with Droid DNA by HTC. This folder contains the bookmarks from your computer.
1.
Connect Droid DNA by HTC Calendar will be synced. After you sync bookmarks for the first time, a favorites folder named...
User Guide - Page 171
You can quickly transfer a song or a photo from HTC Sync Manager to Droid DNA by HTC without having to sync the other items.
Make sure that you want to transfer to phone. Click the song or photo. Click Send to Droid DNA by HTC.
2. HTC Sync Manager 171
Quickly transferring media from HTC Sync Manager to Droid DNA by HTC
You can also transfer a playlist or an album...
User Guide - Page 254
... computer? Under Wireless & networks, tap More. 4. No problem. Use the data connection of HTC Sync Manager on . 3. Tap USB network setting, and then select Internet Connection
Mode. 6. Connect Droid DNA by HTC connects to your computer using the provided
USB cable. Tap Mobile network sharing. 5. Slide the Notifications panel open, and then tap . 2. The next time...
User Guide - Page 255
... your computer using your computer's Internet connection.
§ To make sure that the USB drivers for Droid DNA by HTC are upto-date, install the latest version of HTC Sync Manager on the connection type you often switch between Internet Connection Mode and Internet pass-through . 5. Tap Mobile network sharing. 4. If you need to your settings.
User Guide - Page 262
...Off switch to the device's documentation for instructions on . 3.
Receiving information using Bluetooth
Droid DNA by HTC lets you send an image file to another device, the saved location may be ...a file to make Droid DNA by
HTC. Tap Bluetooth. Slide the Notifications panel open, and then tap . 2. Tap the Bluetooth name of the screen
to another mobile phone, it on sending information...