How Can I Get A Refund For R A Coupon That Said It Was Redeemed But I Didn’t U

• For Local Deals, customers can return any unredeemed Groupon for a refund of the amount paid within the first three days after purchase. After that, all sales are final unless stated otherwise in the Fine Print. Groupons may always be redeemed for at least the amount the customer paid for it-even after the promotional value has expired.
• For Groupon Getaways, if a customer is unable to book the stay that he or she wants, during the available dates and before the book-by date, we'll refund the unredeemed Getaways voucher. After the book-by date passes, all sales are final. However, the customer's unredeemed voucher is always worth at least the amount paid for it. Even though the promotional value has expired, the customer may use the paid value as a credit with the merchant.For hotel reservations booked directly through Groupon Getaways, the specific cancellation and refund policies for the hotel will be listed in the deal's Fine Print.
• For Groupon Goods, unless the Fine Print says otherwise, customers can return almost any item purchased through Groupon Goods within 30 days of delivery. This includes items that arrive damaged, defective, or have missing parts. After 30 days past delivery, items are non-refundable and all sales are final. Returns must be shipped with a Groupon-provided return label in order for the return and refund to be processed.
• For GrouponLive, refunds for ticketed events cannot be issued beyond the day of purchase, unless the event is cancelled or rescheduled. For info about refunds for cancelled and rescheduled events, see the GrouponLive Extraordinary Event Policy.

If you need to resolve with Groupon: Groupon in the U.S. is not currently offering phone access. You can however write the company at [email protected]. In the U.K. you can write directly to [email protected] or (probably) phone +44(0)203 510 0410. If worse comes to worst (I don't expect it will be necessary), you can complain to the consumer agency for your state: see https://www.usa.gov/state-consumer.