Question posted by dianemmalkowsky on November 25th, 2014

I Ordered 3-pc 1/4 Cttw Black Diamond Jewelry Set Item And Received Th

I received the shipment with one of the earrings broken. Do I return the complete set and request a new shipment? Or do I just request a refund ? thanks,

Current Answers

Answer #1: Posted by Odin on November 25th, 2014 3:59 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,100
points
Per Groupon:

To begin the return process, head to your My Groupons page and find this purchase in your account. Then click the blue link labeled "Return" under the "Track Order" button. If your purchase is eligible for a return, follow the on-screen instructions to fill in your details and print a prepaid mailing label.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by BusterDoogen on November 25th, 2014 2:39 PM
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,407
90
points
I suggest you contact CS@ 888-375-5777: for assistance in your defective product.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Similar Questions

Wrong Size Delivered
I ordered a large and was delivered small. It is a Christmas gift and I would like to return it afte...
(Posted by kpetrow 7 years ago)
Wrong Address
I received an order to my address but I did not purchase the item. The name on the slip inside for t...
(Posted by proberts111 8 years ago)
Email Was Hacked Lost Last Groupon
my email was hacked and they changed my pass word, so before I knew that the last groupon ordered fo...
(Posted by twhoffy 10 years ago)
I Placed My 1st Groupon Order And Tried To Use Code For $10 Off Did Not Receive
I PUT IN THE PROMOTION CODE AFTER I CLICKED ON AND PURCHASED THE OAK PARK YOGA PACKAGE. I ASSUMED IT...
(Posted by tamncompany 12 years ago)
Ask a New Question
Use the box below to post a new question about Groupon.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Groupon Reviews

View thousands of Groupon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Groupon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Groupon customer service rankings, employee comments and much more from our sister site.