Want To Change Password But Cant Remember Old One To Change. Tried Link To Reset

(Per the follow-up inquiry from kbsmith, the reset submission is at https://www.groupon.com/forgot_password--and if that's what you used, you will have been sent a link to reset. My answer following is assuming that you did in fact correctly submit.)

Incoming mail is commonly blocked in an attempt to filter out spam (even though that email was not really spam). This blocking may have been done by your ISP (Internet Service Provider) or host, by your email program, or by special anti-spam software (which sometimes is part of an antivirus package). Messages thought to be spam are sometimes (but not always) diverted to a folder designated Spam, Trash, Junk, or Deleted Items. If you know where to look, go to it. Otherwise, your first step should probably be to phone your ISP and ask.

As a last resort, call Groupon. Phone Groupon at 877-788-7858 in the U.S. or write the company at [email protected]. In the U.K. you can write directly to [email protected] or No. 1 Liverpool Street, London, EC2M 7QD; or phone +44(0)203 510 0410.

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