Question posted by nbaer8 on November 7th, 2013
Lost Package By Usps
I ordered a package from Groupon (iPhone battery case), and the package stated it was delivered to my apartment - not the case! I contacted USPS and they said that they would open a case, but that they didn't know what to do. they asked if I had insurance for my package. I said that I was not offered the optino to purchase insurance on the package. They told me that I should go through the company that I purchased from. What should I do? I'm not looking for a refund.. I just want the iPhone case that I ordered. Thanks, Nicole
Current Answers
Answer #1: Posted by Odin on November 7th, 2013 9:18 AM
Easily resolved. Phone Groupon at (877) 788-7858 in the U.S. or write them at [email protected]. In the UK, you can write them directly at [email protected] or No. 1 Liverpool Street, London, EC2M 7QD; or phone them at +44(0)203 510 0410.
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