Question posted by happypaletero on November 17th, 2014

Editing Basket Items

How do i delete an item from my basket? I accidentally selected two of the same item and every time i attempt to remove one or delete it i get an "unsupported request message". I can't edit my basket.

Current Answers

Answer #1: Posted by Odin on November 17th, 2014 6:24 PM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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Groupon does not document a circumstance preventing you from editing your basket if your order has not been placed, and it's unlikely that Groupon is responsible for your difficulty. I suggest you do the following.

First clear your cache and cookies. How you do that depends on your browser. In Firefox, use its toolbar to go to Tools|Options|Privacy, and then click "clear your recent history." See your own browser's help section if you don't know how. Then restart your computer. It also may be necessary to update your browser; links for updating various browsers may be found on this Facebook page (even though it's not a Facebook issue): http://www.facebook.com/help.php?page=742

Another course is to place the order and then modify it. Groupon's guidelines provide that if your purchase was made within the past 2 hours, you can update your shipping address or quantity of your order by going to your My Groupons page and clicking “Edit order” next to this Groupon.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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