How I Get A Refund Back From A Cancellation

Groupons cancellation policies (https://www.groupon.com/legal/grouponpromise) are quite restrictive, and may exclude a refund in your case. If it's a getaway order you might look at https://www.wikihow.com/Cancel-a-Groupon-Getaways-Trip, but that may be out of date.

To appeal to Groupon go to https://www.groupon.com/customer_support. I suggest reiterating your request in an email to [email protected]. You may also want to dispute the charge with your bank. If you don't achieve satisfactory resolution, you may want to complain to the Illinois Attorney General, at 800-243-0607. Good luck!

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