Groupon Gateway,request Inform To Pocono Palace, Cancelled The Reserv

inform to Pocono palace,I cancelled reservation 12-24/25 on 11-19

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Answer #1: Posted by Odin on November 23rd, 2015 6:33 PM

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Odin

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It's hard to answer your question, as you didn't ask one! It seems however that you want us to tell Pocono Palace you're not coming. We don't do that. We're an independent help site not connected with Groupon. I hope the following (quoted from Groupon) will be helpful:

If you purchase a Getaways voucher and the merchant is unable to book the stay you want during the available dates before the book-by date, we'll refund your purchase. If the book-by date passes and you haven't yet booked your trip, the promotional value is no longer valid but your voucher is still worth what you paid for it. You may use the paid value as a credit with the merchant. For hotel reservations that you book directly through our site, the specific cancellation and refund policies for the hotel will be listed in the Fine Print for the deal.

If you have any further concerns, resubmit to us or phone Groupon at 877-788-7858 (or write the company at [email protected]).

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.