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GE JES2251SJ Support Question

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Question posted by kferrazzani on March 15th, 2013

Stops Working After Three Seconds And Smells Like Metal

After approximately 2-3 seconds the microwave shuts off (beeps like it's done), and it smell like metal burning. I tried it several times and it keeps doing the same thing.

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Answer #1: Posted by tintinb on March 15th, 2013 7:49 PM

tintinb

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October 26th, 2012

Points: 7,056,560

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Based on your description, I believe that your GE JES2251SJ appliance has an overheating or short circuit problem. I suggest that do not plug in or use your appliance. Please bring this product to the nearest repair center in your area. It may cause explosion, fire or other harmful accidents.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related GE JES2251SJ Manual Pages

Quick Specs - Page 1

... Profile™ or GE® appliance questions, visit our website at ge.com or call GE Answer Center® service, 800.626.2000. JES2251SJ - GE Profile™ 2.2 Cu. Capacity Countertop Microwave Oven Exterior Dimensions* (in inches) W x H x D 24-1/11 x 13-25/32 x 19-13/32 *Height includes feet. Ft. Specification Revised 1/10 240370 Listed by Underwriters...

Quick Specs - Page 2

ft. Automatically defrosts for perfect cooking results • Auto and Time Defrost - Capacity Countertop Microwave Oven Inverter Technology JES2251SJ Features and Benefits • 2.2 cu. Enables you to lock the keypad to ensure even cooking • Child lock out - Stainless steel Specification Revised 1/10 240370 ...

Use and Care Manual - Page 1

... www.GEAppliances.com Safety Information 2-6 Operating Instructions Automatic Features 13 Microwave Terms 18 Other Features 16-18 Oven Features 7, 8 Power Levels 9 Sensor Features 13-15 Time Features 9-12 Care and Cleaning . . . . . .18, 19 Troubleshooting Tips 20 Things That Are Normal . . . . . .20 Consumer Support Consumer Support . . .Back Cover Product Registration . . . . . .21, 22...

Use and Care Manual - Page 2

...countertop edge to avoid accidental tipping of the microwave oven surface when the microwave oven is no damage to the: (1) door (bent), (2) hinges and latches (broken or loosened), (3) door seals and sealing surfaces. (d) The Oven...over or near any openings on page 4. If the power cord is not working properly, or if it must be replaced by anyone except properly qualified service...

Use and Care Manual - Page 3

... time. Do not use the Sensor Features twice in the oven. s This appliance must only be serviced by : s Metal or foil touching the side of the oven. Carefully attend appliance when paper, plastic or other combustible materials are placed inside the oven ignite, keep the oven door closed, turn the oven off and disconnect the power cord, or shut...

Use and Care Manual - Page 4

...use popcorn labeled for more than the formula really is opened, pressure can cause burns. After heating, allow steam to your microwave oven unless in your oven. Make sure all infant food is not always present. Such use of hot food... Liquids, such as whole eggs and sealed containers-for a short time before and halfway through heating it to explode and should be boiling.

Use and Care Manual - Page 5

..., possibly resulting in the microwave oven, keep the foil at least 1... operation, plug this guide. Microwave 30-45 seconds at least partially uncovered because...microwave cooking is your microwave oven is microwave-safe. Also, plastic storage containers should not be needed to vent plastic wrap so steam can result in strict compliance with a metallic sheen can burn the floor of the oven...

Use and Care Manual - Page 6

... should be arranged so that it will not drape over the countertop or tabletop where it must be at most local hardware stores....screw does not ground the appliance unless the cover screw is metal, and not insulated, and the wall receptacle is on by...You should be aligned with one hand. Cooking times may vary when the microwave oven is grounded through the house wiring. When disconnecting ...

Use and Care Manual - Page 7

....com Operating Instructions Troubleshooting Tips Features of the microwave oven. 7 Consumer Support Window with Metal Shield. Throughout this manual, features and appearance may be in the oven. Removable Turntable Support. Press latch release to be in place when using the oven. Turntable and support must be viewed while keeping microwaves confined in place when using the...

Use and Care Manual - Page 9

... less stirring or rotating of the sequence, the microwave will beep 2 times between each stage. Here are 99 minutes and 99 seconds. 1 Press POWER LEVEL until the desired power level appears in the display window. 2 Set the cooking time using the number pads. 3 Press START. The microwave will beep 5 times. 9 Consumer Support Press POWER LEVEL until the desired...

Use and Care Manual - Page 11

... this feature in two ways: s Each time the pad is pressed, it will beep 5 times when cooking is completed. Press the MORE/LESS pad: Once Adds 10 seconds Twice Adds 20 seconds 3 Times Subtracts 10 seconds 4 Times Subtracts 20 seconds 5 Times Reverts to original setting Warm This feature will keep food warm up to 10 times to 3.5 ounces. Press up to the...

Use and Care Manual - Page 12

... 1 minute. 3 Press START. Safety Instructions Operating Instructions About the time features. To Soften and Melt The following are a few examples of refrigerated butter, place in a microwave-safe dish with lid or vented plastic wrap. 1 Select POWER LEVEL P6 (Medium). 2 Enter 1 to 30 seconds. 3 Press START. Cream Cheese To soften 8 oz. Troubleshooting Tips Consumer...

Use and Care Manual - Page 13

...the MORE/LESS pad: Once Adds approximately 10% more time Twice Subtracts approximately 10% time 3 Times Reverts to count down at the ...time and power levels for meat, poultry, and fish. See the Standing Time. Standing Time After defrosting, most meats should stand for meats, poultry and fish weighing up to complete defrosting. When the oven beeps two times, TURN OVER appears in a microwave...

Use and Care Manual - Page 15

... the door is undercooked or overcooked. Press the MORE/LESS pad once for 10 seconds or twice for additional reheating time. Press the food pad until the food category appears in the oven. The oven beeps 2 times when steam is detected. The oven beeps 2 times when steam is detected. DINNER: Frozen dinners, pasta, stew, ground meat and fish filets...

Use and Care Manual - Page 16

... Instructions Operating Instructions About the other features. ON Oven is In-Store Demo mode 2. ON Beep sound on 2. OFF Beep sound turned off * DAYLIGHT 1. ON Oven is locked, will not operate 2. OFF Time returns to clear the memory. ON Step-by-step programming instructions displayed 2. Stop/Reset Use the STOP/RESET pad to original setting* CLOCK ON...

Use and Care Manual - Page 17

Time will beep 5 times. To cancel the Delay Start time, press STOP/RESET. At the end of the program, the oven will count down if the oven door is completed. 1 Press TIMER. 2 Enter the amount of time, in minutes and seconds, using the number pads (up to set the desired power level. To cancel the Stand Time, press STOP/RESET. 17 Consumer...

Use and Care Manual - Page 18

s recycled paper towels containing small metal pieces. Standing Time When you use a commercial oven cleaner on any part of this oven. Venting After covering a dish with wax paper allows excess steam to shield thin parts, such as twist-ties, poultry pins, gold-rimmed dishes. Rinse with a solution of your microwave oven. How to set. Removable Turntable and...

Use and Care Manual - Page 19

...Metal Polish®. Do not use cleaning sprays, large amounts of soap and water, abrasives or sharp objects on the microwave oven...Surface It is important to keep the area clean where the door seals against the microwave oven. Safety Instructions Operating Instructions... Bon-Ami® or Cameo®. If food soil remains, try a general kitchen cleaner. Apply cleaner with a damp cloth. Dry...

Use and Care Manual - Page 20

...Oven was pressed accidentally. Troubleshooting Tips Consumer Support Things That Are Normal With Your Microwave Oven s Steam or vapor escaping from the microwave s Dull thumping sound while oven is operating. Power surge. During the Sensor cooking program, the door was opened or STOP/RESET was not detected in oven and STOP...Use ADD 1 MINUTE for more cooking time. • The child lock-out...

Use and Care Manual - Page 23

... due to repair or replace the defective part. Warrantor: General Electric Company. Proof of the microwave oven which vary from the date of God. Some states do not allow the exclusion or limitation ...GE Will Not Cover: s Service trips to your home to state. Ten Years From the second through the tenth year from state to teach you may also have other than the intended purpose ...