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GE GSH25JSXSS Support Question

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Question posted by jjamesredman on April 5th, 2023

Why Is Freezer Side Leaking Water

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Answer #1: Posted by SonuKumar on April 5th, 2023 10:55 AM
This answer was accepted by the poster of the original question.
SonuKumar

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Why is my GE side by side refrigerator leaking water underneath?

If water appears on the floor in front of the refrigerator once or twice a day, it could be due to a clog in the defrost drain tube. The usual evidence of a clogged drain in a side-by-side refrigerator is ice under the bottom basket in the freezer compartment in addition to a puddle of water on the floor.

If you are experiencing a water leak on the side of your GE GSH25JSXSS refrigerator, there are a few things you can check to diagnose and fix the issue:

Check the water supply line: Make sure the water supply line that feeds into the refrigerator's water dispenser and ice maker is securely connected and not damaged. If there is a leak in the supply line, it may cause water to leak out from the side of the refrigerator.

Check the water inlet valve: The water inlet valve is responsible for controlling the flow of water into the refrigerator. If the valve is damaged or clogged, it can cause water to leak out from the side of the refrigerator. You may need to replace the valve to fix the issue.

Check the defrost drain: If the defrost drain is clogged or blocked, it can cause water to back up and leak out from the side of the refrigerator. You can try clearing the drain by flushing it with hot water or using a pipe cleaner to remove any debris.

Check the door gasket: A damaged or worn door gasket can allow warm air to enter the refrigerator, causing excess moisture and condensation to build up. This can lead to water leaking from the side of the refrigerator. Check the door gasket for any cracks, tears, or signs of wear, and replace it if necessary.

If you are unable to identify and fix the issue yourself, it may be best to contact a professional appliance repair technician for further assistance.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related GE GSH25JSXSS Manual Pages

Use and Care Manual - Page 7

... cartridge holder. This adapter will stay in place. Fill the replacement cartridge with water from the dispenser immediately after installation. Do not push it to the left. Customers outside of the feeler arm. A newly-installed refrigerator may drip down on freezer compartment temperature, room temperature, number of the feeler arm, the icemaker will...
Use and Care Manual - Page 9

...will help prevent odors, leave an open . Do not wash any plastic refrigerator parts in freezer compartment. When pushing the refrigerator back, make sure you don't roll over the power cord or icemaker ...l) of baking soda in an upright position during moving the refrigerator away from sticking and bending out of hot (not boiling) water- about a tablespoon (15 ml) of floor coverings can ...
Use and Care Manual - Page 10

...electrical connections. • Sides 1/8″ (4 mm) • Top 1″ (25 mm) • Back 1″ (25 mm) A door clearance of the wrench, open the doors and then pull the grille...Turn the roller adjusting screws clockwise to raise the refrigerator, counterclockwise to Installer - WATER SUPPLY TO THE ICEMAKER (on some models) If the refrigerator has an icemaker, it will not run often ...
Use and Care Manual - Page 11

...• Copper or GE SmartConnect™ Refrigerator Tubing kit, 1/4″ outer diameter to connect the refrigerator to the hot water line. GE SmartConnect™ Refrigerator Tubing Kits are available in many water supply kits. WX08X10015 25′ (7.6 m) - Installation Instructions INSTALLING THE WATER LINE BEFORE YOU BEGIN Recommended copper water supply kits are WX8X2, WX8X3 or WX8X4...
Use and Care Manual - Page 12

... compression nut and ferrule (sleeve) for the valve that could clog the screen of the refrigerator's water valve. Make sure the tubing is best to connect into the valve. Overtightening may crush the tubing...Failure to drill a 1/4″ hole may result in the water pipe (even if using a self-piercing valve) using a GE SmartConnect™ Refrigerator Tubing kit, you may cause leaks.
Use and Care Manual - Page 13

... as possible. Installation Instructions 7 CONNECT THE TUBING TO THE REFRIGERATOR (CONT.) Some models have the refrigerator connection at the water valve, remove the plastic flexible cap. 8 TURN THE WATER ON AT THE SHUTOFF VALVE Tighten any connections that it reaches its operating temperature of tubing so that leak. Insert the end of the illustrations below .
Use and Care Manual - Page 14

... in order to cool the light bulbs. ■ The fans change speeds in . CLICKS, POPS, CRACKS and CHIRPS WATER SOUNDS ■ You may hear cracking or popping sounds when the refrigerator is added to the refrigerator or freezer compartments. Review the charts on the following pages first and you may not need to prevent...
Use and Care Manual - Page 15

... off . Piled up with more storage space and a larger freezer require more operating time. Automatic energy saver system circulates warm liquid around front edge of refrigerator needs cleaning. Door gasket on icemaker or water supply. • Remove cubes. • Break up cubes in refrigerator. Ice cubes are placed in the storage bin cause icemaker...
Use and Care Manual - Page 16

... not been connected. • Slide the power switch to refrigerator. Keeping it is replenished. What To Do •Dispense water until all water in the bottom of refrigerator Normal air flow cooling motor. Foods transmitting odor to the OFF position. Not unusual during periods of freezer Newly-installed filter cartridge. Drain in system is normal...
Quick Specs - Page 1

... on freezer side to top of hinge (in .) B Case depth without disassembling is 18-15/16". Allow additional space for energy efficiency. Ft. AB...® service, 800.626.2000. "94 SxS Refer GSH25JSX GE® 25.3 Cu. H G C D E F Top View Listed by Underwriters Laboratories As ...1 1 Air Clearances †Water hook-up fits in .) E† Depth with fresh food door open 90° ...
Quick Specs - Page 2

...8226; Model GSH25JSXSS - Raised ...8226; GE water filtration - Ft. Help keep small...refrigeration operation cycles accordingly • NeverClean™ condenser - Adults can control the temperature and dispense 64 ounces of filtered water per minute • Adjustable-humidity crisper drawers - GSH25JSX GE® 25.3 Cu. Specification Revised 5/09 310103 Side-By-Side Refrigerator...
Energy Guide - Page 1

... of this label before consumer purchase. For more information, visit www.ftc.gov/appliances. 197D7891P025A Refrigerator-Freezer • Automatic Defrost • Side-Mounted Freezer • With Through-the-Door Ice Model(s): GSH25JFX, GSL25JFX, GSH25JSX, GSH25ISZ, GSF25IGZ, GSL25IGZ Capacity: 25.3 Cubic Feet Estimated Yearly Operating Cost $54 $60 $78 The estimated yearly operating cost...
Owners Manual - Page 17

... power switch to the O (off) position and shut off the water supply to the floor covering or refrigerator. When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator. Safety Instructions Operating Instructions ge.com Behind the Refrigerator Be careful when moving . If the temperature can be damaged...
Owners Manual - Page 25

...FREEZER AND REFRIGERATOR DOORS Bottom freezer hinge 5 DISCONNECT THE ELECTRICAL CONNECTORS (on some models) If the refrigerator has a water dispenser, there is a power line (harness) from the cabinet into the bottom hinge on the refrigerator...5/16″ or 1/8″ hex head Bottom refrigerator hinge C Open the freezer door to 90.° 90° 25 B Remove the two 5/16″ or 1/8″...
Owners Manual - Page 29

...sleeve) onto the end of the refrigerator's water valve. Then tighten one if your refrigerator does not have a water filter, we recommend installing one additional turn with a wrench. Installation Instructions 1 CONNECTING THE REFRIGERATOR TO THE HOUSE WATER LINE (icemaker and dispenser models) A cold water supply is required for any leaks. 3 PLUG IN THE REFRIGERATOR Before plugging in the...
Owners Manual - Page 32

...can cause damage to refrigerator parts and lead to a GE Reverse Osmosis Water System, the only approved installation is in accordance with a GE RVKit. Using the refrigerator's water filtration cartridge in hollow ice cubes and slower water flow from a Reverse Osmosis Water Filtration System AND the refrigerator also has a water filter, use your refrigerator to water leakage or flooding...
Owners Manual - Page 33

... are preassembled to the tubing. • If your dealer or from GE SmartConnect™ Refrigerator tubing. 3 DRILL THE HOLE FOR THE VALVE Drill a 1/4″ hole in many water supply kits. Take care not to allow water to connect into a horizontal water pipe, make sure a saddle-type valve complies with a minimum inside diameter of 5/32...
Owners Manual - Page 34

...washer begins to swell. Pipe Clamp Saddle-Type Shutoff Valve Vertical Cold Water Pipe NOTE: Commonwealth of the refrigerator, go back to the shutoff valve. Make sure the tubing is...valve. NOTE: Do not overtighten or you may cause leaks. Consult with a wrench. Overtightening may crush the tubing. Shut the water off at the water valve after installation. 7 CONNECT THE TUBING TO THE ...
Owners Manual - Page 37

..." sound Icemaker power switch is normal. Irregular ice clumps in the • Set the power switch to the refrigerator has not been connected. Adjust the freezer control to ice cubes. • Wrap foods well. Water filter clogged. • Replace filter cartridge or remove filter and install plug. to the O (off) position. Discard old...
Owners Manual - Page 38

...; Select a larger weight. of moisture in humid weather, air carries moisture into refrigerator when doors are opened) Interior light does not work Water on kitchen floor or on bottom of freezer Hot air from bottom of refrigerator Moisture collects inside the refrigerator. • Move the door bin up one position. Cubes jammed in the area...

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