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Question posted by gzemail927 on November 26th, 2011

Ice Maker

The ice maker is not working. What should I do?

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Answer #1: Posted by majorapplirepair on January 5th, 2012 6:38 AM

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majorapplirepair

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Check to see if the ice maker is getting water from the water valve and also check the water supply line. The problem is not always the ice maker itself!!!!

Answer #2: Posted by leongbutler on May 9th, 2012 1:46 PM

leongbutler

Member since:
May 9th, 2012

Points: 10

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For the GE Model PFSS6PKXSS: There is a manufacturers service note on the ice maker. It was identified recently as having a faulty design. It will need to be replaced by a new ice maker (I think its a Samsung design) that has a gasket attached to the rear of the water inlet. With out the gasket, the old ice maker allowed large amounts of cold air to escape into the main compartment and that caused all kinds of problems; mainly slow ice production & helix motor burnouts.

Replacement cost can be as low as $135 and as high as $265 depending on where you buy the part. Labor from a certified tech can run from $150-$200.

Also, for another $250 our tech ordered a replacement ice bin with a stainless steel helix (vice a plastic one the old bin had). This will hold up better over the long term.

Total cost to fix was just over $800! Fortunately, my American Home Shield policy covered just over $740. Out of pocket cost for me was $60!

I hope this helps.

Related GE GSH22JSXSS Manual Pages

Use and Care Manual - Page 2

... as described in place so that it is plugged in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that any other flammable vapors and liquids in the area. ■ Unplug the refrigerator before it is used. ■ Do not allow children to help prevent accidents. SAFETY...

Use and Care Manual - Page 3

... checked by pulling on the power cord. Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support GEAppliances.com WARNING! For personal safety, this appliance is your refrigerator by a qualified electrician to make sure the outlet is properly grounded. ■ If the outlet is a standard 2-prong outlet, it replaced with a properly grounded...

Use and Care Manual - Page 4

Rearranging the Shelves Refrigerator Shelves: To Remove To Replace Freezer Pan: To Remove Freezer Shelves: To Remove Lift up and out Tilt up Insert top hook Lower to install ...

Use and Care Manual - Page 5

... pan. The variable temperature control regulates the air flow from taking out the crispers, the refrigerator will need to be rolled forward until the door opens enough to slide the crispers out...you close the door. Cold air duct is left as you will need to move the refrigerator to the left in before you slide them through the crisper guides. Safety Instructions Operating ...

Use and Care Manual - Page 6

... and 9 is touched, compartment setting changes one number at 37°F for the refrigerator compartment and 0°F for Proper Temperature Control STEP 1-Set Fresh Food Control on usage...5 67 FREEZER 34 5 67 FRESH FOOD 9 IS COLDEST 0 IS OFF FREEZER 34 5 67 REFRIGERATOR 34 5 67 09IISS OCOFFLDEST 9 IS0CISOOLDFFEST Startup Steps for the freezer compartment. To Change Temperature Control...

Use and Care Manual - Page 7

...bypass plug when a replacement filter cartridge is located in the back upper right corner of ice to allow for the nearest Mabe Service Center. About the automatic icemaker. When to Replace... and year sticker to the new cartridge to remind you to replace the filter in the refrigerator when you turn it must use conditions. Be sure nothing interferes with water. 7 Safety ...

Use and Care Manual - Page 8

... water may be joined together. Cans, bottles or food packages in the ice chute. The snow will eventually evaporate. ■ The first glass of the refrigerator for the specific icemaker kit needed for 3 seconds. For colder water, simply add crushed ice or cubes before dispensing water. 8 The spill shelf is not used frequently...

Use and Care Manual - Page 9

... Vacation For long vacations or absences, remove food and unplug the refrigerator. Reinstall the shelf and plug the refrigerator back in the dishwasher. Keep the outside clean. Do not wipe the refrigerator with an appliance bulb of water. Handle glass shelves carefully. Behind the Refrigerator Be careful when moving . Replace with a soiled dish cloth or...

Use and Care Manual - Page 10

...make the doors even, adjust the refrigerator door. Be sure to Consumer - Installation of the cabinet. Installation Instructions Models 20, 22, 25 Questions? Keep these instructions... grille between the bar and the bottom of this appliance requires basic mechanical skills. • Completion time - Refrigerator Installation 15 minutes • Proper installation is the responsibility...

Use and Care Manual - Page 11

... water supply. If you need : measure the distance from a Reverse Osmosis Water Filtration System AND the refrigerator also has a water filter, use a compression fitting. All installations must be between 20 and 120 .... 11 This water line installation is with the RO filter can result in hollow ice cubes and slower water flow from the wall after installation. WX08X10006 15′ (4.6...

Use and Care Manual - Page 12

... water pipe. It is clear. When it to drill a 1/4″ hole may result in reduced ice production or smaller cubes. 5 CONNECT THE TUBING TO THE VALVE Place the compression nut and ferrule (... into the shutoff valve and tighten compression nut until it in the water line near the refrigerator. Saddle valves are illegal and use is easily accessible. Drill a 1/4″ hole in the...

Use and Care Manual - Page 13

...the clamp provided as shown to the tubing. Insert the end of the tubing into the refrigerator connection and tighten the compression nut until it reaches its operating temperature of 15°F ... THE SHUTOFF VALVE Tighten any connections that it does not vibrate against the back of the refrigerator or against the wall. While holding the tubing, tighten the fitting. The icemaker will not...

Use and Care Manual - Page 14

... the door may cause a gurgling sound due to control refrigerator components. ■ Expansion and contraction of food is working to the refrigerator or freezer compartments. CLICKS, POPS, CRACKS and CHIRPS WATER...Save time and money! Freezer control in defrost cycle. This happens as ice melts from older refrigerators. Before you may hear the fans spinning at high speeds. See About ...

Use and Care Manual - Page 15

They start and stop often to maintain even temperatures.) Frost or ice crystals on frozen food (frost within package is normal) Divider between refrigerator and freezer compartments feels warm Automatic icemaker does not work (on face of food are frozen to ice cubes. Hot weather or frequent door openings. Door left open . Water supply turned...

Use and Care Manual - Page 16

...;See Replacing the light bulbs. • See Care and cleaning. •Poke ice through with strong odors should be trapped in chute. •Run water from bottom of refrigerator Moisture collects inside Interior light does not work (on some models) Normal when refrigerator is LOCKED. • See Installing the water line. • Replace filter...

Use and Care Manual - Page 17

... or fitness for a particular purpose, are warranted through the remainder of the Refrigerator or from service delays beyond their reasonable control. Mabe Service is extended to ... the delivery of the appliance. • Damage to finish after delivery. • Improper installation-proper installation includes adequate air circulation to the refrigeration system, adequate electrical, plumbing...

Use and Care Manual - Page 18

...Limited Warranty. If the product is located in an area where service by law. During this appliance. ■ Product not accessible to replace the defective part. Please have other than the ...is outside the specified operating range or due to a defect in this limited five-year sealed refrigerating system warranty, GE will also provide, free of the light bulbs, if included, or water...

Use and Care Manual - Page 19

...% 0.2283 mg/L 0.000500 mg/L 0.000500 mg/L 99.78% 99.77% 0.075 mg/L Atrazine 0.003 mg/L 0.009 mg/L + 10% 0.0087 mg/L < 0.0005 mg/L < 0.0005 mg/L 94.22% 93.33% 0.003 mg/L * Tested using a flow rate of California Operating Specifications ■ Capacity: certified for the following health related contaminants: flow rate is reduced...

Use and Care Manual - Page 64

...2133 Parts and Accessories In the U.S.: GEAppliances.com Individuals qualified to service their own appliances can be exercised, since improper servicing may also mail in the pre-printed registration...you receive from your phone number, or write to: General Manager, Customer Relations GE, Appliance Park Louisville, KY 40225 In Canada: www.GEAppliances.ca, or write to qualified service ...